John Albono | Page 11

On December 18,2024 my car was dead. AAA gave me a boost and recommended I go directly to a Nissan dealership. I went, sat for about an hour than was advised the battery was fine, yet if AAA gave me a boost and recommended I go directly to a Nissan dealership. I went, sat for about an hour than was advised the battery was fine, yet if I left it overnight they would recheck it in the morning. I called around 11AM, was told the service advisor wasn’t answering her call, they would email her. 2 calls later last one about 3:45pm the same. I asked to speak with a manager, found service advisor.was off for the day, my car was fine. 2 weeks later the same thing happened. This time I didn’t go to the dealership, as I lost faith. Problem diagnosed as a loose terminal as lots of corrosion on the other. Cleaned and tightened battery jumped. So did Lokey really do more than point a probe and nothing more on 12/18/24. I feel that mechanic knowing they weren’t going to $$$ blew it off and did nothing. After telling friends I found others had stories similar, and won’t use them unless like the battery under warranty as mine was. More

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Excellent , fast and efficient service agent. The mechanic was amazing as well. Thank you very much The mechanic was amazing as well. Thank you very much More

by Elaine Horne Verified Customer Verified Customer

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Offers rides to and from dealer when getting car repairs. Clean waiting area with snacks. Good working staff repairs. Clean waiting area with snacks. Good working staff More

by colli11.grannie9912 Verified Customer Verified Customer

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I Have purchased quality cars and service since 2003. Lifetime oil changes is a plus! Lifetime oil changes is a plus! More

by HBLOME Verified Customer Verified Customer

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It was very friendly and they worked to find a solution to my problem. I would recommend lucky Nissan to anybody. to my problem. I would recommend lucky Nissan to anybody. More

by calhounmichael5211 Verified Customer Verified Customer

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Oil change service was pretty quick for not having appointment service guy was nice and welcoming appointment service guy was nice and welcoming More

by arthur.carpointexpress Verified Customer Verified Customer

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Service department is fine. The buyout part of trading a vehicle not so much. It’s been six weeks since car purchase and the buyout is still not completed. The buyout part of trading a vehicle not so much. It’s been six weeks since car purchase and the buyout is still not completed. More

by cinched Verified Customer Verified Customer

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Service advisors,we're pleasant asked if I had any concerns about my Nissan,John,and rep.are a asset to Lokey. concerns about my Nissan,John,and rep.are a asset to Lokey. More

by sonnyaloparo Verified Customer Verified Customer

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Has to be the slowest service ever. Should not take 3 hours to get an oil change and the people who work there didn't give a xxxx. Not sure why the guy that came in at 1:00 to get an oi Should not take 3 hours to get an oil change and the people who work there didn't give a xxxx. Not sure why the guy that came in at 1:00 to get an oil change was out in an hour and I got there At 11:00 and waited 3 hours. That is not how I wanted to spend my day off. I actually hate coming there and would rather pay someone else to do it even though I could get a free oil change for free. More

by diane_olden Verified Customer Verified Customer

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Always friendly and efficient - I am always able to get an appointment that works with my schedule. an appointment that works with my schedule. More

by Queenie7 Verified Customer Verified Customer

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