John Brooks
John Brooks at Nissan of Elk Grove

John Brooks | Page 12

Senior Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

Contact Me
4.7
213 Reviews

Dealership Experience

22 yrs

Specialties & Trainings

Nissan Bronze Certified

Nissan Award of Excellence Winner

4.7

213 Reviews

Write a Review

213 Reviews of John Brooks

February 28, 2026

Dealership Rating
Employee Rating

I had an excellent experience at the dealership. The team provided outstanding communication throughout the entire process, keeping me informed and answering all my questions promptly. Their attenti More

by Shun
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Mar 02, 2026

Nissan of Elk Grove responded

Thank you for your 5 -star review! We're pleased that our team could provide such thorough and attentive support, and we always strive to create a stress-free experience. We truly appreciate your support and business!

February 27, 2026

Dealership Rating
Employee Rating

John was great, very resourceful and efficient. I had to wait 30 minutes to receive a text regarding my rental, because the rental person forgot to send the text, based on my observation. More

by CHENGSLAWSON
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Mar 02, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience! We’re glad John was able to assist you efficiently and provide the support you needed. We appreciate your patience with the delay and will work to ensure smoother communication in the future.

February 26, 2026

Dealership Rating
Employee Rating

John was incredibly exceptional in providing me with the help needed to get my recalls fixed and maintenances. More

by RANGEL.KR11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Nissan of Elk Grove responded

Thank you so much for sharing your experience! We’re thrilled to know John handled everything smoothly and that you felt well taken care of—he truly goes above and beyond for our customers. We appreciate your support and business!

February 26, 2026

Dealership Rating
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prompt, courteous & knowledgeable staff - satisfied w/ service; will be referring friends & family in the near future More

by OLIVT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: miguel de jesus

Feb 27, 2026

Nissan of Elk Grove responded

Thank you for the 5-star review! We’re so pleased to know our team made a positive impression and delivered the level of service you deserve. We truly appreciate the recommendation and support, and look forward to helping you again anytime you need us!

February 26, 2026

Dealership Rating
Employee Rating

Good service front John I have to go back to work & he got me and I lyft thanks More

by N.OCTAVIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Nissan of Elk Grove responded

Thanks for the 5-stars! We’re thrilled everything went smoothly and that John was able to take great care of you, and get you the service you needed based on your schedule. We look forward to welcoming you again and providing the same great experience next time!

February 26, 2026

Dealership Rating
Employee Rating

The service is good at times but I think it depends on the individual the customer is depending on. More

by David.shary
Recommend Dealer
No

Other Employees Tagged: John Brooks

Feb 26, 2026

Nissan of Elk Grove responded

Thank you for sharing your honest feedback. We appreciate you recognizing the good service you’ve received, and we also understand your concern about consistency. Providing a reliable, high-quality experience with every team member is very important to us, and your comments help us identify where we can improve. We value your input and appreciate you choosing Nissan of Elk Grove.

February 25, 2026

Dealership Rating
Employee Rating

John was really nice. He helped me and my parents with breaking down the maintenance cost. He also did a good job explaining why it's important to have the car serviced wh More

by Mayleneymballa
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Feb 25, 2026

Nissan of Elk Grove responded

Thank you for your kind review! We’re glad to hear that John took the time to clearly explain maintenance costs and the importance of servicing your vehicle on schedule. Helping our customers feel informed and confident is always our goal. We truly appreciate you and your parents trusting us with your vehicle care!

February 24, 2026

Dealership Rating
Employee Rating

My call was answered right away, and I was able to bring in my car immediately. John provided outstanding service. He is professional, knowledgeable, and friendly. He greeted me promptly and kept me informe More

by CHELLEEDWARDS7
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Feb 25, 2026

Nissan of Elk Grove responded

Thank you so much for sharing your experience, Michelle! We’re thrilled to hear your call was answered promptly and that everything moved quickly and smoothly. John truly takes pride in providing professional, knowledgeable, and friendly service, and we’re glad he kept you informed and delivered your vehicle on time with the issue resolved. It means a great deal to us that you and Keith have trusted Elk Grove Nissan for the past 12 years. Your loyalty and kind words are deeply appreciated - thank you for being part of our Nissan family!

February 24, 2026

Dealership Rating
Employee Rating

Always super helpful and accommodating to me as a customer. Very reliable and friendly guys More

by amber.neves7
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Feb 25, 2026

Nissan of Elk Grove responded

Thank you for the kind words! We’re glad to hear our team is always helpful, accommodating, reliable, and friendly. Providing great customer care is what we strive for, and we truly appreciate your continued trust. We look forward to helping you again!

February 24, 2026

Dealership Rating
Employee Rating

Best dealership I have ever sealed with. I won’t go anywhere else. They are honest and fair and do excellent maintenance on my car. After their maintenance service I always feel as though I’ More

by CTSUHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt lieng

Feb 24, 2026

Nissan of Elk Grove responded

Thank you for the kind review! It means so much to know you feel confident in our team and the care we provide for you and your vehicle. We truly appreciate your loyalty and look forward to seeing you next time!

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