John Brooks
John Brooks at Nissan of Elk Grove

John Brooks | Page 12

Senior Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

Contact Me
4.7
262 Reviews

Dealership Experience

22 yrs, 6 mos

Specialties & Trainings

Nissan Bronze Certified

Nissan Award of Excellence Winner

4.7

262 Reviews

Write a Review

262 Reviews of John Brooks

April 01, 2026

Dealership Rating
Employee Rating

Excellent customer service by John Brooks. He listened intently to my concerns, recommend a service i needed that i didn't know about, and took the extra time to make sure i had a lyft ride to More

by BHOOKER2000
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Apr 06, 2026

Nissan of Elk Grove responded

Thank you for taking the time to share your experience, Brandon. We’re thrilled to hear that John provided such attentive and thoughtful service, going above and beyond to ensure your needs were met and your visit was seamless. We’re glad we were able to make your experience such a positive one!

April 01, 2026

Dealership Rating
Employee Rating

This was my first time at the Nissan in elk Grove about the dealership, very clean, very comfortable, and Mr. John Brooks deserves six out of five stars More

by PAULAWHITE0
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Apr 06, 2026

Nissan of Elk Grove responded

Thank you for sharing your first experience with us. We’re delighted to hear that the dealership made such a positive impression and that John provided exceptional service. Your kind words mean a lot, and we’re glad to have set such a high standard for your visit.

April 01, 2026

Dealership Rating
Employee Rating

Dealership contacted me regarding a recall on my vehicle. Used up my gas and didn’t fill it up to at least where I had it. Issue up almost .25 of the tank. For this I can give this rate. Otherwise it would b More

by CALCANTAR09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 29, 2026

Nissan of Elk Grove responded

Thank you for sharing your feedback. We’re glad to hear the recall was handled, but we understand your concern regarding the fuel level not being returned to where it was prior to your visit. That is not the experience we aim to provide, and your comments will be shared with our team to help ensure better consistency moving forward. We appreciate you bringing this to our attention and value the opportunity to improve.

March 31, 2026

Dealership Rating
Employee Rating

Very professional and took care of my car quickly. I highly recommend coming to this location and speaking to john in services he is awesome! More

by Eduranjobs
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Mar 31, 2026

Nissan of Elk Grove responded

Thank you for your feedback. We’re glad John and our team were able to provide prompt and professional service for your vehicle. Your recommendation means a lot, and we look forward to continuing to deliver the same high level of care for you in the future.

March 31, 2026

Dealership Rating
Employee Rating

Dealer was clean, excellent working with John, I appreciate the text updates sent. Dealer was clean, excellent working with John, I appreciate the text updates sent. Thank you John for virtually sen More

by ANNANVASQUEZ
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Mar 31, 2026

Nissan of Elk Grove responded

Thank you for your feedback. We’re glad John and our team were able to provide thorough support and keep you informed throughout your visit. We appreciate your recognition and look forward to serving you again.

March 31, 2026

Dealership Rating
Employee Rating

Great service and the representatives there were very polite and respectful. The communication and the video the techs send to your phone is nice. More

by W.CAPERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

Mar 31, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re glad our team was able to provide attentive support and make your visit smooth and informative. We look forward to continuing to provide excellent service in the future.

March 31, 2026

Dealership Rating
Employee Rating

Great service! Timely well Done work. The problem could not be recreated so I will be retuning soon as it does More

by TERAHGILBREATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Nissan of Elk Grove responded

Thank you for your 5-star review. We appreciate your patience, and we’re always committed to helping you resolve any of your vehicle issues, so we'll gladly assist you for any future maintenance needs. Our team looks forward to working with you again soon to ensure your vehicle is performing at its best.

March 31, 2026

Dealership Rating
Employee Rating

I was very upset walking in i wasn't sure if my problem could be solved but Jon worked with me and was understanding of it my situation. He offered simple yet descriptive explanations for things i didn't k More

by dallasholly12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. Ensuring our customers feel heard and confident in the solutions we provide is very important to us, and we’re happy Jon could make a positive difference in your visit. We'll be here to welcome you back in the future whenever you need us!

March 29, 2026

Dealership Rating
Employee Rating

Quick, easy, and communicative I love the Nissan of Elk Grove customer lounge so very much! More

by ANDREARICHARDSONACT
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Mar 31, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re glad to hear that your visit was comfortable, efficient, and was handled in a timely manner throughout the service process. We look forward to the next time we can assist you.

March 27, 2026

Dealership Rating
Employee Rating

Appointment is always on schedule and they are efficient with their communication on what needs to be done with your car More

by DT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Nissan of Elk Grove responded

Thank you for taking the time to share your experience. Our team is committed to delivering reliable service and ensuring every visit runs smoothly. Your satisfaction is important to us, and we look forward to helping you again.

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