John Brooks
John Brooks at Nissan of Elk Grove

John Brooks | Page 9

Senior Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

Contact Me
4.7
251 Reviews

Dealership Experience

22 yrs, 3 mos

Specialties & Trainings

Nissan Bronze Certified

Nissan Award of Excellence Winner

4.7

251 Reviews

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251 Reviews of John Brooks

April 18, 2026

Dealership Rating
Employee Rating

Quick response but left update open. I had a general service but my screen still says oil and filter. More

by TIMFENKELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2026

Nissan of Elk Grove responded

Thank you for sharing your honest review. We understand your concern regarding the maintenance reminder still appearing after your visit. That should have been updated during your service, and we appreciate you letting us know so we can review it with the team. We value your feedback and hope to do better on a future visit.

April 17, 2026

Dealership Rating
Employee Rating

The team is very helpful and always make me feel welcomed Great service and keep me informed More

by OMAR.ABUSHANAP
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Apr 23, 2026

Nissan of Elk Grove responded

Thank you for taking the time to share your experience. It’s great to hear that our team consistently makes you feel comfortable and supported during your visits, and that you’re kept well informed throughout the service process. We really value your continued support and are glad to know we’ve been able to provide the kind of service experience you can rely on over time.

April 17, 2026

Dealership Rating
Employee Rating

Helpful and knowledgeable staff. Raul always makes sure we’re updated and informed on services. More

by Anjelica.vigil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy, Raul Ruiz

Apr 29, 2026

Nissan of Elk Grove responded

Thank you for sharing your feedback. It’s great to hear the team has been helpful and that Raul keeps you well informed throughout each visit. Clear communication and consistent updates are an important part of the experience, and we’re glad that has stood out to you. We appreciate your continued trust and look forward to seeing you again.

April 16, 2026

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Employee Rating

Dealership is accessible, convenient and close proximity to my home. Staff are friendly and knowledgeable about all aspects of my concerns regarding our vehicles. More

by LEANDREA.GABRIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Nissan of Elk Grove responded

Thank you for taking the time to share this with us. It’s great to know your visits have been easy to fit into your routine, and that our team has been able to provide the kind of support and clarity you expect when it comes to your vehicles. We truly value your trust and look forward to continuing to be there for you whenever you need us.

April 16, 2026

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Employee Rating

The service department and in particular John Brooks is the best we’ve ever experienced. John has been our service contact for years and we could not be more satisfied. More

by stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Nissan of Elk Grove responded

Thank you for your continued trust and for sharing your experience! It means a great deal to know John has been a reliable point of contact for you over the years and has consistently provided such a high level of care. We truly appreciate your loyalty and look forward to continuing to support you in the future.

April 16, 2026

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Employee Rating

John is very knowledgeable and pleasant. He answered all of my questions and got my car serviced as I requested. More

by rfong1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Nissan of Elk Grove responded

Thank you for the 5-star review! We're so happy to hear John took great care of you during your visit and that you were able to receive attentive communication to answer all of the questions you had. We truly appreciate your trust and support, and hope to continue giving you excellent service in the future!

April 16, 2026

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Employee Rating

My truck was having some mechanical issues. I saw John Brooks and he was able to take care of the problem. He kept me informed and gave me peace of mind that the fix was completed. Highly reco More

by chommy55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2026

Nissan of Elk Grove responded

Thank you for taking the time to share your experience! We’re pleased to know John provided attentive support and made sure everything was handled with care from start to finish. It's our pleasure to be able to assist with getting your truck up and running and back on the road, your recommendation means a lot to us, and we truly appreciate your continued trust in our team.

April 15, 2026

Dealership Rating
Employee Rating

Very nice Very good help I received in all times thank you. Very trustworthy people on the Nissan dialer More

by Sergiusm78
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Apr 22, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We're so thrilled to hear you felt well supported and welcomed from our team throughout your experience. We truly appreciate your trust and look forward to assisting you again in the future!

April 15, 2026

Dealership Rating
Employee Rating

I scheduled an early maintenance appointment, and John Brooks was courteous and very helpful throughout the visit. During the multipoint inspection, the team noted that my tire tread was beginning to wear More

by NORMANMCCAY
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Apr 22, 2026

Nissan of Elk Grove responded

Thank you for the thoughtful review! We’re glad John was able to provide clear, honest guidance about your tire condition and kept you informed about options without any pressure. It’s also great to hear the amenities helped make your visit more comfortable during the wait! We appreciate your support and look forward to your next visit!

April 15, 2026

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Employee Rating

I’ve been going to this dealership for nearly 20 years almost since it opened and I bought five Nissans from them and I’ve never been disappointed in their service or their service center More

by HARDYMORRIS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2026

Nissan of Elk Grove responded

Thank you for your incredible loyalty and for sharing your experience with us! It truly means a great deal to know you’ve trusted our team for so many years and we’re so pleased to hear that both your purchasing and service experiences have consistently met your expectations. We look forward to being here for you for many more years to come!

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