John Bukowski | Page 8

Curtious kind great work ethic in helping the customer get the best deal owner is a great kind person great dealer ship go there now get the best deal owner is a great kind person great dealer ship go there now More

by antoninorodolico98 Verified Customer Verified Customer

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The salesperson was extremely informed and never pressured us at all. Completing the buying process was much simpler than other dealerships. DeCozen has a good inventory level and works well to swa pressured us at all. Completing the buying process was much simpler than other dealerships. DeCozen has a good inventory level and works well to swap out any options if you don't like what you see on the showroom floor. More

by BC Verified Customer Verified Customer

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This dealership worked with me and I am very happy with my purchase. I understand that this is a family run dealership so they operate a little different than the bigger dealership but its more family ori my purchase. I understand that this is a family run dealership so they operate a little different than the bigger dealership but its more family oriented which I like. I have nothing but great things to say and would recommend any of my family and friends to them - Hands Down!!! Great experience. More

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I returned to Decozen after the salesmen contacted me that he could get me within my price range. I had previously visited and was told that my range was unattainable. However, the clear communication ma that he could get me within my price range. I had previously visited and was told that my range was unattainable. However, the clear communication made me return and lease a Jeep. More

by sdinnerman Verified Customer Verified Customer

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Agreed to price with the sales associate, including warranty that was posted on the car window. Then deal was not honored by finance manager at time of vehicle pick-up. Whatever you agree to with the s warranty that was posted on the car window. Then deal was not honored by finance manager at time of vehicle pick-up. Whatever you agree to with the sales associate is meaningless until you solidify with finance manager, even if you have already secured your own finance arrangement with an outside bank. This is a tactic used by dealerships to manipulate deals after the agreement has already been made. Also the vehicle had less than 30,000 miles on it, after I bought it I realized several regular basic maintenance issues that they ignored such as windshield wipers, bulbs, and tires. You can buy a car from them, but you need to be on your game otherwise you will get taken advantage of. More

by Car Owner Verified Customer Verified Customer

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It’s always a pleasure working with Decozen for my Jeep’s there is never a need to shop around you are always in great hands. Thank you Jerry and John for all your help. there is never a need to shop around you are always in great hands. Thank you Jerry and John for all your help. More

by Brown79 Verified Customer Verified Customer

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John Bukowski was great! He understood my concerns and needs and worked to make it happen. He was very transparent throughout the whole process. Great customer service!! needs and worked to make it happen. He was very transparent throughout the whole process. Great customer service!! More

by SONJIREY Verified Customer Verified Customer

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Fantanstic Will recommend this dealership. My son has a lease up in March of 2021, so I am hoping we will have another deal. Thank you again John!! Will recommend this dealership. My son has a lease up in March of 2021, so I am hoping we will have another deal. Thank you again John!! More

by desiree.jannicelli Verified Customer Verified Customer

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Experience leasing a Jeep Compass John and Carmine were nice people, but the whole dealership seemed kind of disorganized. There weren't that many customers in the dealership while I w John and Carmine were nice people, but the whole dealership seemed kind of disorganized. There weren't that many customers in the dealership while I was there, yet there was a lot of time that I spent waiting around for reasons that were unclear to me. They also could use some new chairs in the offices because a lot of them are ripped/have holes in them. There were also several employees inside who had their masks off--I know that masks are uncomfortable to wear all day long, but it sends a bad message to customers when you don't have it on/it isn't covering your nose, etc. At the end of the day, the dealership is very conveniently located for me, which is the reason why I chose it and the reason why I will return, but I have had much better experiences at other dealerships. The prices/deal I got were great, though! More

by kmeezy Verified Customer Verified Customer

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Very disappointed in our experience with John. Very condescending and unfriendly. He stated the reason for the additional $3,500 was because of “supply and demand” and laughed when we said we wanted to condescending and unfriendly. He stated the reason for the additional $3,500 was because of “supply and demand” and laughed when we said we wanted to pay in full. Never have we ever had a horrible experience like this. More

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