John Caruso
John Caruso at BMW of Westlake

John Caruso | Page 13

Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

Contact Me
5.0
388 Reviews

Dealership Experience

25 yrs, 8 mos

Industry Experience

25 yrs, 8 mos

5.0

388 Reviews

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388 Reviews of John Caruso

March 28, 2021

Dealership Rating
Employee Rating

I enjoyed working with John Caruso. The entire staff at BMW of Westlake is a TEAM working for Company. Thanks JJB My wish for all be the best. More

by jerzybakalarczyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Strecker

Mar 29, 2021

BMW of Westlake responded

Thank you for letting us know about your positive experience with John and BMW of Westlake!

March 26, 2021

Dealership Rating
Employee Rating

I purchase a lot of cars, some people say it’s a sickness, so I have dealt with a lot of dealerships and this one is at the top of the list. I could not recommend them more! More

by YPGWILL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Strecker

Mar 26, 2021

BMW of Westlake responded

Thank you for this awesome review! We don't see anything wrong with that kind of sickness!

March 24, 2021

Dealership Rating
Employee Rating

Great experience. The is my third BMW and I have been very happy. If I had an issue they address it promptly John Caruso was my sales person all three time. Extremely happy with the service he provided. More

by BILL44111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

BMW of Westlake responded

Thanks for the awesome review about the team here at BMW of Westlake!

March 17, 2021

Dealership Rating
Employee Rating

John is great person who is knowledgeable about autos. I enjoyed my experience with John and appreciate his hard work. This is my second car from BMW of Westlake and am sure it will continue. More

by tony6036
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Filo

Mar 17, 2021

BMW of Westlake responded

Thank you for this great review about John and BMW of Westlake. We look forward to seeing you next time!

March 12, 2021

Dealership Rating
Employee Rating

Bought my seventh BMW and was happy . Good job by John Caruso I got done and had a good review of features. May need some follow up on things I forgot. More

by raunkopp222
Recommend Dealer
Yes
Mar 26, 2021

BMW of Westlake responded

Raunkopp222, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Westlake!

March 06, 2021

Dealership Rating
Employee Rating

BMW of Westlake is not the closest dealership to where I live, but I drive out of my way for the great service of John Caruso. More

by Ejscocos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki

Mar 08, 2021

BMW of Westlake responded

Thank you letting us know about the positive service you receive from John and BMW of Westlake!

March 04, 2021

Dealership Rating
Employee Rating

Great responsive staff, Drove 30 miles to let me test drive the car. Did the transaction in 15 minutes. They even cleaned my old license plate. Great Service More

by ROBLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki , Cassie Thadeus

Mar 04, 2021

BMW of Westlake responded

Hello, thanks for giving a great review about your positive experience!

February 18, 2021

Dealership Rating
Employee Rating

This is the second vehicle we have purchased from John at BMW of Westlake. They always take care of our needs and make purchasing a car a easy process. More

by Beretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Palmer

Mar 26, 2021

BMW of Westlake responded

Beretta, we're happy you found our staff to be so supportive during your experience here at BMW of Westlake.

February 06, 2021

Dealership Rating
Employee Rating

Excellent buying experience. John did a great job of helping me order the exact vehicle I wanted at the right price. Mike in financing helped make the paperwork at delivery quick and easy. I’m very impr More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki

Mar 26, 2021

BMW of Westlake responded

We appreciate your positive review about your recent experience with us!

January 29, 2021

Dealership Rating
Employee Rating

Working with the staff was a pleasant experience. Everything went smoothly from trading in our car to purchasing our first BMW. Great explanation on how to use all of the features on th More

by DROMANO0
Recommend Dealer
Yes

Other Employees Tagged: Robert Strecker, Ian Filo

Mar 26, 2021

BMW of Westlake responded

We appreciate your positive review about your recent experience with us!

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