John Caruso
John Caruso at BMW of Westlake

John Caruso | Page 12

Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

Contact Me
5.0
388 Reviews

Dealership Experience

25 yrs, 8 mos

Industry Experience

25 yrs, 8 mos

5.0

388 Reviews

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388 Reviews of John Caruso

June 30, 2021

Dealership Rating
Employee Rating

Very painless process, great service .They accommodated Very painless process, great service . They accommodated my needs, felt no pressure. Their offer on the trade was the best in the area as well as the More

by Schincag
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki , Justin Niedzwiecki

Jun 30, 2021

BMW of Westlake responded

Thanks for this awesome review about BMW of Westlake!

June 29, 2021

Dealership Rating
Employee Rating

John my salesman was very helpful I love my new BMW. The buying experience was easy. More

by ggetts
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Strecker

Jul 07, 2021

BMW of Westlake responded

Thank you for taking the time to write about your positive experience with John and BMW of Westlake!

June 28, 2021

Dealership Rating
Employee Rating

BMW Westlake’s service crew is never short of friendly, helpful, and on time. I am always at ease when visiting for service and looking at new vehicles. The members care genuinely about the business, and k More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dirk Steffen, Brittaney Quick, John Cordell , Nate Lieb, Jim Strunk

Jun 28, 2021

BMW of Westlake responded

Thanks for this fantastic review about the team at BMW of Westlake!

June 27, 2021

Dealership Rating
Employee Rating

Excellent service, attention to detail and superior consultation- all resulted in my leasing a 5th vehicle from Ganley BMW in the last 10+ years! In fact, I don't even want to try any other car brand a More

by BMW fan gal
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Ian Filo

Jun 27, 2021

BMW of Westlake responded

Thanks for the great review and your loyalty!

June 18, 2021

Dealership Rating
Employee Rating

Excellent sales and genius staff. Multiple purchases from this dealership over the years and have recommended them to many family and friends. Appreciate the total transparency on price, rebates, terms More

by nrgregcam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2021

BMW of Westlake responded

Thanks for the amazing review! We appreciate your loyalty and referrals!

June 18, 2021

Dealership Rating
Employee Rating

Nate is great! Friendly and explains what happens to your car! The car is clean and washed when I get back in. Very important to the customer! More

by KimMo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 18, 2021

BMW of Westlake responded

Thanks for the great review about Nate and BMW of Westlake!

June 03, 2021

Dealership Rating
Employee Rating

Everything was handled very efficiently and there were no problems I would call it a very positive experience overall! John Caruso did a an excellent job in our transaction that had some complications- More

by bryankissling
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Palmer

Jun 03, 2021

BMW of Westlake responded

Thanks for the great review about john and BMW of Westlake!

May 28, 2021

Dealership Rating
Employee Rating

The team that sold us our car was fantastic. John Caruso, in particular, was knowledgable, patient and a delight to work with. Highly recommend them. More

by M in Lakewood
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Delk, Ian Filo

May 28, 2021

BMW of Westlake responded

Thank you for the great review about John and the team at BMW of Westlake!

May 09, 2021

Dealership Rating
Employee Rating

The dealer seemed honest and fair, they were very professional and to the point in the process. I easily would recommend them to a friend. More

by johnsBMW
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki

May 09, 2021

BMW of Westlake responded

Thank you for this positive recommendation about BMW of Westlake!

April 30, 2021

Dealership Rating
Employee Rating

John, Mike, and Ian were great! The process was quick and easy. I love the car and would definitely recommend working with them if you are looking for a BMW. More

by JOHNCASTEEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

BMW of Westlake responded

Thanks for the awesome review about the team here at BMW of Westlake!

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