Dealership Experience
25 yrs, 8 mos
Industry Experience
25 yrs, 8 mos
388 Reviews
Write a Review388 Reviews of John Caruso
August 05, 2016
4th BMW with Ganley I am on my 4th BMW with Ganley and must say that John Caruso has forever been attentive to my needs are a customer. Job dedication and a high regard f I am on my 4th BMW with Ganley and must say that John Caruso has forever been attentive to my needs are a customer. Job dedication and a high regard for customer service have always been evident in my dealings with John. As for service, there simply is no one better than Jim Strunk. Jim treats you like a good friend and provides honest and reliable vehicle car. More
Other Employees Tagged: Jim Strunk
July 26, 2016
Great team John Caruso has walked me through several buys and leases of BMW's. He's great and attentive to customer needs. All the staff here I've dealt with hav John Caruso has walked me through several buys and leases of BMW's. He's great and attentive to customer needs. All the staff here I've dealt with have been professional, capable, and friendly. More
July 24, 2016
comfortable they made me feel very comfortable , and important. It was a nice feeling. they answered all my questions. John Caruso's name didn't come up with th they made me feel very comfortable , and important. It was a nice feeling. they answered all my questions. John Caruso's name didn't come up with the other two names I listed, and I don't understand why he was the dealer that helped me with my purchase and did an excellent job. More
Other Employees Tagged: John Cordell , Nate Lieb
July 08, 2016
Great experience, will return for my next vechile I was extremely satisfied with my purchase at BMW of WestLake. John Caruso was very easy to work with, and the experience was more of a conversation I was extremely satisfied with my purchase at BMW of WestLake. John Caruso was very easy to work with, and the experience was more of a conversation rather than purchasing a vehicle. I would recommend John and BMW of Westlake to family and friends. More
Other Employees Tagged: Mike Niedzwiecki
July 05, 2016
excellent service and friendliness This was an excellent car buying experience. The dealership provided superb customer service in every category from sales to finance to car capabilit This was an excellent car buying experience. The dealership provided superb customer service in every category from sales to finance to car capabilities to excellent follow-up post purchase communication and review. More
Other Employees Tagged: Nate Lieb
July 04, 2016
Excellent service We have leased all of our cars from this dealership for several turnovers and will continue to do so. The salesman john Caruso processed the order v We have leased all of our cars from this dealership for several turnovers and will continue to do so. The salesman john Caruso processed the order very efficiently and adam moon helped solidify the deal with us seamlessly More
Other Employees Tagged: Adam Moon
June 10, 2016
Wonderful new BMW facility in Westlake. I was really pleased with this Dealership- from their courtesy, personal service and their willingness to answer any question I might have. They were I was really pleased with this Dealership- from their courtesy, personal service and their willingness to answer any question I might have. They were a big help in steering me to the car and accessories that I wanted. It was a great experience!! More
Other Employees Tagged: Mike Niedzwiecki
May 23, 2016
Outstanding Dealership -Top to Bottom Everyone was very friendly and knew their stuff. John Caruso was excellent as were the Geniuses. The show room was very welcoming. A very convenient Everyone was very friendly and knew their stuff. John Caruso was excellent as were the Geniuses. The show room was very welcoming. A very convenient location for service. More
Other Employees Tagged: Mike Niedzwiecki
April 25, 2016
Automoblle purchase We had a wonderful experience purchasing a BMW from John Caruso. Also an excellent experience overall for the whole dealer. Highly recommend this deal We had a wonderful experience purchasing a BMW from John Caruso. Also an excellent experience overall for the whole dealer. Highly recommend this dealer, salesman, finance manager and support staff. (Gary&Sandi) More
Other Employees Tagged: Tom Tunnell, Don Cepek, Adam Moon, Mike Niedzwiecki, Brittaney Quick , Greg Debro, Pat Janos, Mike Lepre, Brent McKenzie, Aunna Regas, Jim Strunk, Cassie Thadeus, Young lady at the booth who sold clothing accessories and young man that explained the car to my wife before we drove it off the lot.
April 19, 2016
Loving my 3 series 328i x-drive! John Caruso and the sales staff at BMW of Westlake were courteous, knowledgeable and very helpful. I would recommend your dealership to my friends. John Caruso and the sales staff at BMW of Westlake were courteous, knowledgeable and very helpful. I would recommend your dealership to my friends. After more that nine years as a Mercedes fan, John was able to patiently help assist me in my decision to make a change. I am welcoming this change and look forward to the fun of driving this vehicle. Thanks again John and to all those at BMW of Westlake!!! More

