John Caruso | Page 26

organized and detailed Between management, sales and finance at BMW of Westlake, they are consistently fair, detailed and do things with a personal touch in all ways possib Between management, sales and finance at BMW of Westlake, they are consistently fair, detailed and do things with a personal touch in all ways possible. More

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This is my third leased car through John As always John did a great job as my client advisor. I had a very easy experience and are very happy with my new X1. As always John did a great job as my client advisor. I had a very easy experience and are very happy with my new X1. More

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leased and picked up new car John Caruso and Nate Lieb were excellent to work with. John handled the sale and was very informative. Knew the features and details of the car and he John Caruso and Nate Lieb were excellent to work with. John handled the sale and was very informative. Knew the features and details of the car and helped make the paperwork process efficient and painless. Everything was on time and went smoothly. Nate was the product expert. Took time to explain all the technology and the features of the car. He was patient and friendly. Great asset to the dealership. Thanks Ed H More

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Friendly and informative It was the first time buying a BMW, my brother in law recommended John Caruso and we were not disappointed with buying a car thru him. He was friendly It was the first time buying a BMW, my brother in law recommended John Caruso and we were not disappointed with buying a car thru him. He was friendly and informative and responded promptly to any phone calls we made to him. Worked with us discussing options on the car gave us our appropriate discounts. Made the overall purchasing experience as non stressful as he could. More

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2017 BMW X4 M40i Purchase I originally made the 1 hour drive to BMW of Westlake because they were the only BMW dealer in my area that had an X4 M40i I could test drive. My inte I originally made the 1 hour drive to BMW of Westlake because they were the only BMW dealer in my area that had an X4 M40i I could test drive. My intent was to order this vehicle from a dealer closer to where I live, but the guys at BMW of Westlake (Adam Moon, John Caruso, Mike Niedzwiecki, and Dirk Steffen) were so excellent to work with I decided to forget about my local dealer. Adam was extremely friendly, John's knowledge of BMW vehicles was impressive, Mike made the paperwork go by with ease, and Dirk (BMW Genius) provided a superior overview of my new X4 once it arrived. I highly recommend these guys and the BMW of Westlake dealership. More

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Great service Always a good experience whether it's with sales or service. I've purchased two cars from this dealership, both through the same sales person, John C Always a good experience whether it's with sales or service. I've purchased two cars from this dealership, both through the same sales person, John Caruso. He's very helpful, even if it's a question after the sale. More

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Purchase of 2017 4 Series First met John in 2007. Assisted me with my first purchase. Most professional and knowledgeable. Just took delivery on my fifth vehicle. John has First met John in 2007. Assisted me with my first purchase. Most professional and knowledgeable. Just took delivery on my fifth vehicle. John has more than earned my trust and admiration. Cameron is the "Genius" inasmuch as he walked me through the technical aspects of the car. Not being tech-savvy, he spent as much time as needed explaining how everything works. Never had a navigation system before - now I know how to use it. Mike handled the paperwork. No complaints. Highly professional. More

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Prepared in advance Found car online, did deal over phone, came in from out of state and John Caruso had everything arranged per the deal, papers ready to sign, car ready Found car online, did deal over phone, came in from out of state and John Caruso had everything arranged per the deal, papers ready to sign, car ready to go. Leasing no bs, no add-ons. Respected my time, allowing more time with the Genius Justin Niedzwiecki who also was on his game. Fine job by both and I would return! More

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Great Dealership My experience purchasing a new vehicle at BMW of Westlake was amazing. This dealership is very organized and professional, making my time spent there My experience purchasing a new vehicle at BMW of Westlake was amazing. This dealership is very organized and professional, making my time spent there minimal. The transaction I made on a new BMW was as transparent as car deals come. My salesperson, John Caruso, understood my needs and accommodated them every step of the way. This is my 4th BMW with this group and the best transaction yet! More

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Great Experience I was looking for a fair trade-in for my 2014 Corvette Stingray and a fair price for a BMW 235ix. Bob, the Sales Manager, introduced me to John Carus I was looking for a fair trade-in for my 2014 Corvette Stingray and a fair price for a BMW 235ix. Bob, the Sales Manager, introduced me to John Caruso. John took the time that I needed to sort through my car model options, took a couple of test drives with me, add help me determine which vehicle I wanted. I have done over 20 car transactions in my life and the process at BMW of Westlake was devoid of "cars sales" antics. It was a pleasant experience that was completed on a timely basis. More

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