I was a customer since 2012 with John Ciccotelli in
Rallye Motors service Dept.
He is the best! He always provided the honest advices to solve any problems of my two cars.
Rallye Motors service Dept.
He is the best! He always provided the honest advices to solve any problems of my two cars.
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by STANLEYCH
Verified Customer
Verified Customer
Jun 30, 2025 -
Rallye Motors responded
Thank you so much for your loyalty and kind words! We’re proud to have had you as a valued customer since 2012, and we’re thrilled to hear that John Ciccotelli has consistently provided honest and reliable service. He truly cares about his customers, and we’ll be sure to share your wonderful feedback with him. We appreciate your continued trust in Rallye Motors!
Top notch work beginning with reception to completion of
needed work. Best of all communication was great. Very pleasant staff
needed work. Best of all communication was great. Very pleasant staff
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by Thompsongc
Service Price Transparency
Jun 28, 2025 -
Rallye Motors responded
Thank you for your wonderful review! We're so glad to hear that you had a top-notch experience from start to finish. Clear communication and a pleasant atmosphere are what we strive for, and it's great to know our team delivered. We truly appreciate your support and look forward to serving you again!
Very accommodating and well knowledgeable staff.
Vinny Vetere always gives his undivided attention. He is knowledgeable and professional
Vinny Vetere always gives his undivided attention. He is knowledgeable and professional
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by mjd514
Service Price Transparency
Jun 20, 2025 -
Rallye Motors responded
Thank you for your thoughtful review! We're happy to hear Vinny provided such attentive and professional service. We truly appreciate your kind words and look forward to assisting you again in the future.
John has been a lifesaver.
I have been to several dealers with my Maybach and G63- none have been able to accomplish what Rallye and John have. I was made to feel right at home
I have been to several dealers with my Maybach and G63- none have been able to accomplish what Rallye and John have. I was made to feel right at home and will make Rallye and John as my go to place for all needs.
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by John@greenbeach.claims
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2025 -
Rallye Motors responded
Thank you so much for sharing your experience! We're thrilled to hear that John and the Rallye team were able to deliver the exceptional service you and your vehicles deserve. It's an honor to be your trusted choice, and we look forward to supporting all your future automotive needs.
Patrick was very helpful polite and professional
Service was preformed in a timely manner which was very helpful.
Prices seem a bit high.
Service was preformed in a timely manner which was very helpful.
Prices seem a bit high.
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by FROGOBC
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2025 -
Rallye Motors responded
Thank you for your feedback! We're so glad to hear that Patrick provided helpful, polite, and professional service, and that everything was completed in a timely manner. We appreciate your thoughts on pricing and will be sure to share your input with our team.
Great customer service snd too the point with follow
through. John is fabulous to deal with and always takes his time to go over everything in detail.
through. John is fabulous to deal with and always takes his time to go over everything in detail.
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by aspny
Service Price Transparency
May 24, 2025 -
Rallye Motors responded
Thank you for the wonderful feedback! We're so glad to hear you had a great experience. John truly values taking the time to support our customers, and we’ll be sure to pass along your kind words.
The service was super fast and easy!
John was very helpful. 10/10 would recommend.
John was very helpful. 10/10 would recommend.
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by Giuls
Service Price Transparency
May 17, 2025 -
Rallye Motors responded
Thank you for the great review! We're so glad to hear John was helpful and that your experience was quick and easy. We truly appreciate your recommendation and look forward to seeing you again!
always quick response, reliable service, also appreciate
complimentary loaner car.
I am very satisfy for my over 25 years experience with Rallye.
complimentary loaner car.
I am very satisfy for my over 25 years experience with Rallye.
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by isao.hashimoto
Verified Customer
Verified Customer
Service Price Transparency
May 15, 2025 -
Rallye Motors responded
Thank you for your continued loyalty over the past 25 years! We're so glad to hear you've had reliable service and quick responses throughout the years, and that the complimentary loaner has been helpful. We truly appreciate your trust in Rallye!
Anytime that i come in for service John Ciccotelli always
goes above and beyond what i would consider normal levels of customer service.
If you're looking for the gold standard in customer service, look no
goes above and beyond what i would consider normal levels of customer service.
If you're looking for the gold standard in customer service, look no further than John. As a Service Advisor at Mercedes-Benz, John delivers an experience that is simply unmatched—he is, without question, the best service advisor that i have ever delt with. John’s professionalism, and attention to detail make you feel at ease. His communication skills are exceptional. i have found john to always be honest which is a hard thing to find in the automotive service industry.
What truly sets John apart is his dedication to going above and beyond. He doesn’t just meet expectations—he exceeds them.
It’s rare to find someone so passionate about their work and so genuinely committed to helping clients. If you want a service experience that is efficient, courteous, and truly exceptional, I wholeheartedly recommend working with John Ciccotelli. Mercedes-Benz is fortunate to have him, and so are the clients who have the pleasure of being in his care.
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by FABIODELIANYC
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2025 -
Rallye Motors responded
Thank you so much for your incredible review and thoughtful words! We're truly grateful for your continued trust and loyalty. John Ciccotelli is an outstanding member of our team, and it’s wonderful to see his dedication, honesty, and exceptional service recognized in such a meaningful way. Your feedback reminds us why we strive for excellence every day. We’ll be sure to share your kind words with John—he’ll be thrilled to hear them! Thank you again for being part of the Mercedes-Benz family.
John, as always, was incredible to work with.
His attention to detail, questions and responsiveness are bar none.
His attention to detail, questions and responsiveness are bar none.
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by JCATANZARO
Verified Customer
Verified Customer
Service Price Transparency
May 10, 2025 -
Rallye Motors responded
Thank you for the kind words! We're thrilled to hear that John provided such an exceptional experience. His attention to detail and dedication to our customers truly sets him apart. We appreciate your continued trust and look forward to assisting you again!
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