John Ciccotelli | Page 37

marrianne lebourne is always a pleasure, expert for many years we have had mercedes and hands down marriane lebourne has been the best , easiest to use, tends to our needs expediently and profession for many years we have had mercedes and hands down marriane lebourne has been the best , easiest to use, tends to our needs expediently and professionally. Once we had strayed to the huntington dealer and what a nightmare, Rallye is by far the best , from customer care , road issues steve in support when i need a repair, just great above great service, we even had jaguar , this far exceeds in all aspects and recommend to our friends whom most of them go to you! More

by LOCKERCB1212 Verified Customer Verified Customer

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My service experience This was my first time, and my overall experience went well. Staff were courteous and efficient. My wait time was 20 minutes or less on my drop and pi This was my first time, and my overall experience went well. Staff were courteous and efficient. My wait time was 20 minutes or less on my drop and pick up. More

by KAYDEN27 Verified Customer Verified Customer

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Quick and Professional Very easy to schedule appointment and had a minimal wait to check in car. Car ready when promised and returned freshly washed. Personnel knowledgable Very easy to schedule appointment and had a minimal wait to check in car. Car ready when promised and returned freshly washed. Personnel knowledgable about vehicles. More

by PZPOST Verified Customer Verified Customer

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Premium Service I’ve had MB cars for 25 years and most of them from Rallye. John Ciccotelli and Rallye do a great job advising and servicing my cars. I’ve had MB cars for 25 years and most of them from Rallye. John Ciccotelli and Rallye do a great job advising and servicing my cars. More

by EstateW210 Verified Customer Verified Customer

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Brake and light Signal Malfunction Rallye Motors team Service AND Sales EXCELLENT!!! Immediately Helped gave me a loaner car not to inconveinence me and followed up in a kind and always Rallye Motors team Service AND Sales EXCELLENT!!! Immediately Helped gave me a loaner car not to inconveinence me and followed up in a kind and always very Professional manner went above and beyond job descriptions on ALL LEVELS! Although my normal Service Rep Ramiro was not working since a Weekend Saturday Others on Team went out of there way to help and of course when Ramiro returned followed up and finalized!!! Also my Salesperson Robert Bianchi immediately offered to help me when Service was closed...Robert Bianchi is a EXCELLENT Salesperson, Manager and Asset to Rallye Motors and Mercedes Benz I HIGHLY Recommend him to all my family and friends he is one important reason I stay with Rallye Motors Mercedes Benz!!! More

by Perjury Verified Customer Verified Customer

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Always professional, always feel welcome Rallye have been servicing my Mercedes for almost 3 years. The experience is always good. They're thorough and professional while still friendly and t Rallye have been servicing my Mercedes for almost 3 years. The experience is always good. They're thorough and professional while still friendly and they make the whole experience pleasant and easy. I appreciate the flexibility of being able to take a loaner car on an extended service appointment or the option to take their shuttle bus to the train station. Very happy with them and their work. More

by STEVE.M_C300 Verified Customer Verified Customer

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Overall positive but a little slow. My service manager was nice and made sure that I had a loaner car. I think that the service was a little slower than it has been in the past. I dropp My service manager was nice and made sure that I had a loaner car. I think that the service was a little slower than it has been in the past. I dropped my car off on a Friday because my CD was stuck and because there was a smell of gasoline when I started the car. A new CD player was ordered and work was done on my car - I didn't get my car back until Thursday. I had to return it to the dealership on Saturday because the check engine light was on. I then had to wait for a vent line to be ordered and I the car was ready the following Wednesday. More

by KAVITARAJU Verified Customer Verified Customer

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Great! Excellent! Great customer service and John Ciccotelli is the consummate professional! He always goes above and exceeds expectations! WOW he is the b Excellent! Great customer service and John Ciccotelli is the consummate professional! He always goes above and exceeds expectations! WOW he is the best and I will not go anywhere else! More

by Jdogg Verified Customer Verified Customer

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Friendly and Knowledgeable I will definitely recommend it to all my friends and relatives that who's looking for a new car or have services in this location. I will definitely recommend it to all my friends and relatives that who's looking for a new car or have services in this location. More

by tingdai Verified Customer Verified Customer

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Excellent service I always receive exemplary service from Rallye. John Ciccotelli is my service rep. He is knowledgeable and always explains the service in layman's t I always receive exemplary service from Rallye. John Ciccotelli is my service rep. He is knowledgeable and always explains the service in layman's terms. More

by MAXINE.BAZZANI Verified Customer Verified Customer

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