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John Ciccotelli
404 Reviews
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404 Reviews of John Ciccotelli
June 03, 2018
Service experience The Service took too long. Automatic door locks are disengaged and need to be locked manually. Scratch on passenger side that was not there before. Jo The Service took too long. Automatic door locks are disengaged and need to be locked manually. Scratch on passenger side that was not there before. John C. did communicate with us. More
by LAMBS24039
Verified Customer
May 28, 2018
Perfect From the time I walked in everything was taken care of in an efficient manner. Little waiting Ian's I had to get to work. Everything wa taken care of. From the time I walked in everything was taken care of in an efficient manner. Little waiting Ian's I had to get to work. Everything wa taken care of. Tech is the best! More
by MAGGIES8728
Other Employees Tagged: Steven Scalone
May 10, 2018
service excellence I usually have my sprinter service done in Long island city because it is close to work, but this time I was not able to find anyone in the shop who i I usually have my sprinter service done in Long island city because it is close to work, but this time I was not able to find anyone in the shop who is familiar with the PSM unit that I try to order and installed. And what's worse is after I left several message for the service department, no one bother to call me back. I called Rallye motor and I was immediately greeted by John Ciccotelli. He is familiar with the item I need and he also connected me with service department, so I was able to get the unit and have it installed at the dealership. What's more amazing, is I had received a recall from Mercedes Benz, but when I called long island city, no one bother to help me, or they said the parts is not available. but Rallye Motor is able to secure the parts and have it installed at the same time. I was never offered a loaner car when I go to long island city, but Ralley motor offered me a loaner car, so I don't have to take the bus back to my office. I am really satisfied with their overall service. More
by STIK123
May 07, 2018
Best customer service Best customer service, always friendly and get the job done and they are always willing to go the extra mile for everyone. Truly a pleasure to go to Best customer service, always friendly and get the job done and they are always willing to go the extra mile for everyone. Truly a pleasure to go to More
by NAZZY21
Other Employees Tagged: Lou Verderosa
May 03, 2018
Great service for a world class product Rob Gershowitz and everyone at Rallye from check in, service, and entire staff are the best I have ever dealt with during my 40 years as an auto consu Rob Gershowitz and everyone at Rallye from check in, service, and entire staff are the best I have ever dealt with during my 40 years as an auto consumer. More
by Luml
Other Employees Tagged: Ken Vachris, Katie Lyons , Kevin Crandon, Robert Gershowitz, Buddy, Stephen
April 27, 2018
Perfect Everything you need from a service center. Efficiency, clean, service! Very well done Rallye Motors In less than 10 minutes I was in and out Everything you need from a service center. Efficiency, clean, service! Very well done Rallye Motors In less than 10 minutes I was in and out (with a loaner) More
by YARONBURKO
April 25, 2018
My experience with the service department Beas good. Because the service was fine. My advisor Rob was great. He kept me informed with,what was going on with my car which was very helpful. What a wonderfu Because the service was fine. My advisor Rob was great. He kept me informed with,what was going on with my car which was very helpful. What a wonderful person. More
by MDINDIAL
Other Employees Tagged: Anthony Galtieri, Ramiro Milian, Rob Carlson
April 24, 2018
marrianne lebourne is always a pleasure, expert for many years we have had mercedes and hands down marriane lebourne has been the best , easiest to use, tends to our needs expediently and profession for many years we have had mercedes and hands down marriane lebourne has been the best , easiest to use, tends to our needs expediently and professionally. Once we had strayed to the huntington dealer and what a nightmare, Rallye is by far the best , from customer care , road issues steve in support when i need a repair, just great above great service, we even had jaguar , this far exceeds in all aspects and recommend to our friends whom most of them go to you! More
by LOCKERCB1212
Other Employees Tagged: Stephen Augustine, Katie Lyons , Marianne Leborgne
April 20, 2018
My service experience This was my first time, and my overall experience went well. Staff were courteous and efficient. My wait time was 20 minutes or less on my drop and pi This was my first time, and my overall experience went well. Staff were courteous and efficient. My wait time was 20 minutes or less on my drop and pick up. More
by KAYDEN27
Other Employees Tagged: Lisa Chea
April 18, 2018
Quick and Professional Very easy to schedule appointment and had a minimal wait to check in car. Car ready when promised and returned freshly washed. Personnel knowledgable Very easy to schedule appointment and had a minimal wait to check in car. Car ready when promised and returned freshly washed. Personnel knowledgable about vehicles. More
by PZPOST
Other Employees Tagged: Trisha Devine
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