John Cortese
John Cortese at Cortese Ford Lincoln
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John Cortese | Page 2

Owner

Cortese Ford Lincoln

2452-2500 West Henrietta Road
Rochester, NY 14623

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4.5
84 Reviews
4.5

84 Reviews

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84 Reviews of John Cortese

March 07, 2023

Dealership Rating
Employee Rating

I am very happy with the purchase of my new F150. David Vito was my sales person. I started with Lisa Godar through an email, she introduced me to John Cortese who then introduced me to David Vito. More

by wilsonw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes, Darren Van Orden , Darren VanOrden, Tom in service and David Vito

Mar 08, 2023

Cortese Ford Lincoln responded

Thanks for the great review! We appreciate your business!

October 28, 2022

Dealership Rating
Employee Rating

Bad customer service. They don't care about the customer at all or fixing your vehicle properly. My vehicle was there 3 times for the same problem and still not fixed and More

by Jbyrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Keith Osier, Jack Hawes

Oct 29, 2022

Cortese Ford Lincoln responded

Customer satisfaction is our highest priority here at Cortese. We would never want one of our customers to leave our dealership feeling unhappy. I hope we can change your mind about our dealership as we appreciate your business and hope to earn it again for any of your automotive needs in the future. Give me a call at 585-277-3287 or email me at S-Cortese@corteseauto.com so we can go over your concerns. Thank you, Samantha Cortese

September 01, 2022

Dealership Rating
Employee Rating

Zak was a great salesperson we are very pleased with our purchase and had a great experience. Thank you Zak More

by porkchopexpress79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2022

Cortese Ford Lincoln responded

Thank you for the great review! We are happy to hear Zak was able to make your experience a great one. We appreciate your business and if you need anything in the future please don't hesitate to call or stop by!

August 03, 2022

Dealership Rating
Employee Rating

Cortese has knowledgable and helpful service writers that make service Easy. Always get service done promptly and completely. More

by jrd0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2022

Cortese Ford Lincoln responded

Thank you for the great review and kind words! Thank you for your business. If you need anything in the future please do not hesitate to reach out!

July 19, 2022

Dealership Rating
Employee Rating

Excellent service after the sale, very pleased with the performance of the sales, finance , dept More

by slidin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Sneddon, Chris Whaling, Jack Hawes, Phil Valenti, Samantha Cortese, Al Rossester , Makayla Buscemi , David Eichelberger, Dave vito

Aug 24, 2022

Cortese Ford Lincoln responded

Thank you so much for the great review and kind words! Thank you for your business once again and if you need anything please do not hesitate to call or stop by!

July 18, 2022

Dealership Rating
Employee Rating

Fast and friendly service was out of their in under and hour! Now that service More

by terhef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2022

Cortese Ford Lincoln responded

Thank you so much for the great review and kind words! Thank you for your business once again and if you need anything please do not hesitate to call or stop by!

July 18, 2022

Dealership Rating
Employee Rating

Call on Friday For A Service Appt And Got One On Saturday Morning Very Quick Response and Appointment More

by DTUHL37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2022

Cortese Ford Lincoln responded

Thank you so much for the great review and kind words! Thank you for your business once again and if you need anything please do not hesitate to call or stop by!

June 28, 2022

Dealership Rating
Employee Rating

Had a problem with my air conditioner Cortese did a great job in corrective action both service and cost Thank you More

by KMCCORMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Jack Hawes, Darren Van Orden , David Eichelberger, John cortese

Aug 24, 2022

Cortese Ford Lincoln responded

Thank you so much for the great review and kind words! Thank you for your business once again and if you need anything please do not hesitate to call or stop by!

May 09, 2022

Dealership Rating
Employee Rating

Great service from beginning to end. I came in for an oil change and went home with a new vehicle! Very pleased with everyone involved. I appreciate the honesty of all your associates More

by pmack1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Sneddon , Bryce Seeley, Kevin Mack

April 22, 2022

Dealership Rating
Employee Rating

Service is always good, advisors and techs are knowledgeable and friendly. Always get the work on my car done in a timely manner. More

by Abonanni72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes , Bryce Seeley

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