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John Dilauro
John Dilauro at Empire Toyota of Huntington
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John Dilauro | Page 2

Assistant Service Manager

Empire Toyota of Huntington

1030 E Jericho Turnpike
Huntington Station, NY 11746

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4.7
30 Reviews
4.7

30 Reviews

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30 Reviews of John Dilauro

November 30, 2023

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Excellent and professional service, very kind people, they fixed the issues with my car. Also they have a nice waiting area. More

by Acuarius_89
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Yes
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Nov 30, 2023

Empire Toyota of Huntington responded

Thank you for your positive review! We are happy to hear that our team could get your automotive needs taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 26, 2023

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Very satisfied everyone was courteous and respectful, have very good knowledge of there work, questions was answered in a satisfactory manner. More

by SISTABEV718
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Recommend Dealer
Yes

Other Employees Tagged: Larry Velasquez

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Nov 27, 2023

Empire Toyota of Huntington responded

Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We thank you for your positive review and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns.

November 23, 2023

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Great service! Always available when needed! Even last minute safety emergency! Happy to own Toyota for so many years!! More

by Frank@BHHS-Commercial.com
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Recommend Dealer
Yes

Other Employees Tagged: Michelle Manzo, William Bonilla, Janine Leuthner

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Nov 27, 2023

Empire Toyota of Huntington responded

Thank you for your positive review! We are happy to hear that our team could consistently provide you with the quality care that you so much deserve. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 22, 2023

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Awesome Service ! ! Romeo M was incredibly helpful!! Mr. diLiauro was so efficient. So grateful for their assistance!! More

by maryannkuntz
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Torrens

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Nov 27, 2023

Empire Toyota of Huntington responded

Thank you for your positive review! We are so glad that Romeo and John could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

November 20, 2023

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always great service at Huntington Toyota Romeo was great and quick with all my questions and service was timely More

by RUDY.RUFER
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Henry, Sunny Dalavai, Michelle Manzo, William Bonilla, Mayreli Ventura, KEITH P MCKENNA, Janine Leuthner

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Nov 22, 2023

Empire Toyota of Huntington responded

Rudy, Thank you for leaving Romeo this excellent feedback! Your safety and satisfaction is of the utmost importance to us, and we look forward to the opportunity to serve you again.

November 07, 2023

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Work done timely and efficiently. Why do I have to have 15 words That’s rediculous More

by cher
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Yes
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Nov 08, 2023

Empire Toyota of Huntington responded

Cher, Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and could get your automotive needs taken care of quickly and efficiently. We hope to see you again when the time comes for your next service.

November 05, 2023

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My representative, John was very good. Professional, courteous, and knowledgeable. The maintenance work performed was completed in a timely manner. More

by MURCLIFF7
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Yes
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Nov 06, 2023

Empire Toyota of Huntington responded

Thank you for leaving John this positive feedback! He will be proud to have earned your kind compliments, we will be sure to pass them along to him. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

November 03, 2023

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The worst experience ever. Stay far away. Move off long island and keep running forever More

by kgoldberg88
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Recommend Dealer
No

Other Employees Tagged: Javier Munoz, Kelly Henry, Larry Velasquez, Sunny Dalavai, Michelle Manzo, William Bonilla, Mayreli Ventura, KEITH P MCKENNA, Janine Leuthner

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Nov 06, 2023

Empire Toyota of Huntington responded

We are truly sorry to hear about your negative experience, and we sincerely apologize for any inconvenience or frustration you may have encountered at our dealership. We take your feedback seriously, and we would appreciate the opportunity to understand the specific issues you faced and work towards resolving them. Please contact our General Manager, Stephen Torrens at (631) 498-8302 or storrens@eagny.com at your earliest convenience. Thank you and have a great day!

October 28, 2023

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Everything was explained to me by John, very smooth experience. Would recommend to my friends! More

by etihwdnhoj
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Yes
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Oct 30, 2023

Empire Toyota of Huntington responded

Thank you for sharing the positive experience you had with John! We are glad that he was both helpful and informative. It is an honor to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

October 12, 2023

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Treated like a sales opportunity instead of service appointment…very long wait close to 3 hours More

by B
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Recommend Dealer
No
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Oct 13, 2023

Empire Toyota of Huntington responded

We appreciate your feedback and want to express our sincere apologies for any inconvenience you experienced during your recent service appointment at our dealership. Your time is valuable, and we understand that a prolonged wait can be frustrating. It's disappointing to hear that we did not meet your expectations in this regard. Our goal is to make your service appointments as efficient as possible while providing you with the exceptional customer service you deserve. If you would like to discuss further, please contact our Service Manager Jose Landaverde at (973)969-3384 or jlandaverde@eagny.com. Thank you and have a great day!

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