John Gongalski | Page 3

I found the dealership and the people that I worked with to be extremely helpful and efficient. I was pressed for time and they had everything ready for me when I picked up my new vehicle. I would recomme to be extremely helpful and efficient. I was pressed for time and they had everything ready for me when I picked up my new vehicle. I would recommend them to my friends. More

by RJCHAPPEL Verified Customer Verified Customer

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Sales staff were great and not pushy, everybody answered all my questions, and we're able to get me the best possible price. We will be back for sure. all my questions, and we're able to get me the best possible price. We will be back for sure. More

by douglasives76 Verified Customer Verified Customer

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Excellent salesmanship by Rob. Explained everything I needed to know about the car & the buying process. This was my 4th or 5th car purchase from My Import over the years. 1st Explained everything I needed to know about the car & the buying process. This was my 4th or 5th car purchase from My Import over the years. 1st car purchase was from Port City Volkswagen on Sherman Blvd. ! I'll be back, Thanks More

by glsilvis Verified Customer Verified Customer

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Brandon was very patient because I am going through a divorce and knew things could change on what could or couldnt do. divorce and knew things could change on what could or couldnt do. More

by aj2628 Verified Customer Verified Customer

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The buying experience at my import center was great. Everyone from the sales manager to our salesman and service department was excellent. When the time comes we will be back for our next vehicle. Everyone from the sales manager to our salesman and service department was excellent. When the time comes we will be back for our next vehicle. More

by gary.kennedy Verified Customer Verified Customer

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I really enjoyed the visit of nice, friendly and honest staff. I was given all the information needed, given to me about my car. I first seen this vehicle online and was much more satisfied in person. love staff. I was given all the information needed, given to me about my car. I first seen this vehicle online and was much more satisfied in person. love my car and appreciate the staff being so welcoming for customers. More

by nevaeh.nicole2021 Verified Customer Verified Customer

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I was initially impressed when I purchased my vehicle. Rob got the paperwork done very quickly and got us rolling. However, when the car developed an issue, I was referred to a different location to get t Rob got the paperwork done very quickly and got us rolling. However, when the car developed an issue, I was referred to a different location to get the battery tested/replaced. When this did not solve the issue, I was recommended to contact a Volvo dealer. When I asked how that would be covered by my 90 day warranty rob said Volvo should be able to fix it for free. This is not the case and I am now probably going to have to shell out $$ to pay for something which in my opinion should not be the end result. More

by sdwscooter Verified Customer Verified Customer

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MAI were so accommodating to shuttle me from the airport to dealership and once there, made sure I was comfortable. Staff were all so kind and introduced themselves, making me feel like my time mattered to to dealership and once there, made sure I was comfortable. Staff were all so kind and introduced themselves, making me feel like my time mattered to them. Steve, John, and Brandon were responsive to complete my online/ out of state purchase. Dealer packages and warranties are meant to extend the life and quality of vehicles sold! More

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Katie was a great help and fun to work with very knowledgeable about the product. Helped me get into a used Subaru of my dreams knowledgeable about the product. Helped me get into a used Subaru of my dreams More

by critter421 Verified Customer Verified Customer

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Had vehicle issues on a Thursday, Sam Six was able to get me in to have it looked over the next morning. After my vehicle had been looked over by their service team, Sam called and let us know everything tha me in to have it looked over the next morning. After my vehicle had been looked over by their service team, Sam called and let us know everything that they had found wrong, and also what it would take to fix it. He was very open and honest with us about the issues, (we have taken our vehicle to the service center there before to have it fixed as well for other issues and have always been 100% satisfied) and once he found out that my husband and I were going to just look into buying a different vehicle, he was very quick to refer us over to the salesman Rob. Rob was very professional, and very easy to work with! He knew we were in a pinch, he had us look through the website and pick a few different vehicles we were interested in checking out, he met with us the very next day (saturday morning), and made the process of finding a car very smooth. All of this would not have been possible without all of the hard working professionals at My Auto Import Center, including Steve in finances, he worked his magic and we were in our "new to us" vehicle by Monday afternoon. He worked very hard to get us into a vehicle that worked with our budget as well as our family needs, having 5 kids left us very limited on what vehicle would fit us all! He didn't stop working until we we approved, and he knew we were happy! John was able to get us through a lot of our paperwork and answer any questions we had, in a quick, smooth, and very professional manner. These guys run around busy all day, but you would never guess it with the amount of compassion, and professional service they provide! They dont just try to get you in and out and push a vehicle on you just to make a buck, they really are a team of hard working individuals who CARE and take PRIDE in what they do! Over all I am so thankful for the whole team at the dealership, but especially for the men who made this possible for my family, Rob, Steve, Sam, and John. We will definatly continue to do business with them for all of our vehicle needs! And we will be recommending them to anyone who needs help with their vehicles or in the market to buy a new one! More

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