92 Reviews of John Goode
June 27, 2017
Great service Our new 2017 CRV was due for routine maintenance- oil change and tire rotation. The tire pressure light came on th day before we took the car in. The Our new 2017 CRV was due for routine maintenance- oil change and tire rotation. The tire pressure light came on th day before we took the car in. The service writer assured us they would locate problem. We were. kept informed the service technician found a nail in sidewalk. Gave us an estimate and told us they would call when ready. Everyone was polite professional and the tire repair came in under the estimate. They took the time to explain the service to me. I would highly recommend dealership. Our salesman even stopped to say hi and asked how we were doing and if we needed anything. More
Other Employees Tagged: Herve Hanyurwimfura
June 18, 2017
Superior customer service. I continue to have my Honda Ridgeline serviced at Lou Sobh because I am treated like a VIP. They understand that repeat customers are created by solvi I continue to have my Honda Ridgeline serviced at Lou Sobh because I am treated like a VIP. They understand that repeat customers are created by solving problems and not creating them More
Other Employees Tagged: Justin Britt
June 06, 2017
Excellent service call Great experience, I always hate going to a service dept, but going to Lou sobh is great. I was quoted a two hour wait time which was expected but I wa Great experience, I always hate going to a service dept, but going to Lou sobh is great. I was quoted a two hour wait time which was expected but I was out in an hour and 20 min More
May 28, 2017
Excellence My appointment for a 30,000 mile service on my Accord was smooth as silk. I dropped off my car, chose the level of service I wanted (standard), was gi My appointment for a 30,000 mile service on my Accord was smooth as silk. I dropped off my car, chose the level of service I wanted (standard), was given the price I would pay and picked up a rental car for the day (this was included in the service price). To my surprise, I was notified that my car was ready within 21/2 hours. I returned the rental car and picked up my car that is now ready for many more problem free miles- oh! and it was Washed as well. Friendly, competent and timely excellent servic. More
May 21, 2017
oil change quick in and out. was greeted by service manager and mr. goode addressed me as miss lu anne. buying a car is easy and can be done anywhere. I alway quick in and out. was greeted by service manager and mr. goode addressed me as miss lu anne. buying a car is easy and can be done anywhere. I always tell my daughter it is the service department that makes a dealership More
Other Employees Tagged: David Wikle
March 27, 2017
Always a good experience! I go out of my way to have my car serviced at this Honda location because of the beautiful facility and extra courteous service. And of course the fre I go out of my way to have my car serviced at this Honda location because of the beautiful facility and extra courteous service. And of course the free car wash is always appreciated! More
March 08, 2017
Phenomenal Service Department! Fast, efficient, and courtesy. I came in for an oil change and tire rotation with my two small children. My car was ready to go in about 45 minutes. Fast, efficient, and courtesy. I came in for an oil change and tire rotation with my two small children. My car was ready to go in about 45 minutes. Great Experience! More
February 01, 2017
great service! Always willing to help and give the best deal they can and don't try to get you to buy other products or tell you that you need things that you really Always willing to help and give the best deal they can and don't try to get you to buy other products or tell you that you need things that you really don't. Everyone is very kind and helpful! More
January 23, 2017
Great Service Experience Very friendly customer service by John Goode. Came in for oil change and he explained that I am 30K service due and explained me the services that are Very friendly customer service by John Goode. Came in for oil change and he explained that I am 30K service due and explained me the services that are essential and a good coupon. I would love to go here again. More
January 17, 2017
The service team is courteous and responsive! John in the service department was very helpful. He was quick to return calls and informative in explaining what the technician recommended. They were John in the service department was very helpful. He was quick to return calls and informative in explaining what the technician recommended. They were exactly right in their diagnosis. My 2006 Pilot has never run so smoothly! The service team turned what I thought was a terminal engine problem into a reasonable repair. More

