John Goode
John Goode at Lou Sobh Honda

John Goode | Page 6

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

4.8
138 Reviews
4.8

138 Reviews

Write a Review

138 Reviews of John Goode

May 27, 2026

Dealership Rating
Employee Rating

I referred my son here which he did end up buying a car from a salesman that John recommended. I was told by the salesman that I would receive a $100 for the referral. It has been almost 3 months. Every More

by Stuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 28, 2026

Lou Sobh Honda responded

Stuart, we sincerely apologize for the frustration and delay regarding your referral reward. We appreciate you referring your son to us and understand your disappointment with the lack of follow-through. Please email our General Manager, Reza, at reza@lousobhhonda.com so we can personally look into this and make things right for you as quickly as possible.

May 23, 2026

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Excellent service managers who listen on what your issues are. Actually listened to what I had already done to test and rule out issues. More

by MCNEKEV
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Justin Britt

May 30, 2026

Lou Sobh Honda responded

Thank you for your review! We're glad to hear John, Justin, and the team took the time to listen carefully and understand the work you had already completed. Providing attentive service and working collaboratively with our customers is important to us. We appreciate your trust in Lou Sobh Honda and look forward to serving you again!

May 15, 2026

Dealership Rating
Employee Rating

I always bring my vehicle to Lou Sobh Honda because the staff is very friendly and knowledgeable. They quickly and efficiently get the job done. More

by cbmattie
Recommend Dealer
Yes

Other Employees Tagged: John Goode

May 18, 2026

Lou Sobh Honda responded

Thank you for your continued trust in Lou Sobh Honda! We’re happy to hear our team continues to provide friendly, knowledgeable, and efficient service. We truly appreciate your support!

May 06, 2026

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Employee Rating

I always get promptly in and out with John Goode. He is always upfront with any service issues, but no pressure to get into more service needed. The team are really good and friendly. More

by southern36
Recommend Dealer
Yes

Other Employees Tagged: John Goode

May 14, 2026

Lou Sobh Honda responded

Thank you for your continued support! We’re glad John and the team consistently provide honest, friendly, and efficient service during your visits. We appreciate your trust in Lou Sobh Honda!

April 30, 2026

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Employee Rating

He was nice and very honest. I do not like that Honda was not able to fix my fuel door because it wasn’t doing the thing needed so he could see it. He told me that I could bring More

by suehalcomb
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Staray

May 02, 2026

Lou Sobh Honda responded

Thank you for your feedback. We’re glad to hear John provided honest and helpful service. We understand how frustrating intermittent issues can be, and we’re always here if you decide to bring your vehicle back in for another look. We truly appreciate you choosing Lou Sobh Honda.

April 22, 2026

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Employee Rating

I've been a Honda automobile since 1998. I've owned 1 Passport, 2 CRV's and 1 Pilot. Lou Sobh Honda has THE BEST SERVICE DEPARTMENT that I've ever experienced. Tom Reid Lawrenceville, GA More

by Tom.Reid
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2026

Lou Sobh Honda responded

Wow, Tom! A Honda owner since '98—that is amazing loyalty. We truly appreciate you choosing Lou Sobh Honda for your Passport, CR-Vs, and your Pilot over the years. Our service team works hard to provide the best experience possible, so hearing your kind words really makes our day. Thanks for being part of our family!

April 21, 2026

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Employee Rating

The people are nice, understanding customers need but I think it is too expensive for a brand new car and also is nice to have the hot chocolate please. Thank you for your service. More

by MaryAnn Etienne
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Recommend Dealer
Yes

Other Employees Tagged: I only met one person.

Apr 24, 2026

Lou Sobh Honda responded

Thank you for your feedback—we truly appreciate it. We’re glad to hear our team was welcoming and understanding. We also appreciate your input regarding pricing and amenities, and we’ll be sure to share it with our team. Thank you again for choosing Lou Sobh Honda!

April 14, 2026

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Employee Rating

Good service, helpful and explained everything in details, answered all questions which i asked before service. More

by vimunet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Esloon

Apr 15, 2026

Lou Sobh Honda responded

Thank you for your kind feedback! We’re glad to hear our team provided helpful, detailed service and answered all of your questions before your visit. We appreciate you choosing Lou Sobh Honda and look forward to assisting you again!

April 11, 2026

Dealership Rating
Employee Rating

Great service. Check in was easy. When they could not finish the job because of a missing part, they quickly set me up with a rental car. The job was finished the f More

by ron.burnette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Staray

Apr 16, 2026

Lou Sobh Honda responded

Thank you for your great review! We’re glad to hear your check-in was smooth and that our team was able to quickly assist with a rental while your vehicle was being completed. We appreciate your patience and thank you for choosing Lou Sobh Honda!

April 09, 2026

Dealership Rating
Employee Rating

Authentic sales and service Everyone seemed sincerely focused on the customers experience Have a good day More

by leaguer8
Recommend Dealer
Yes

Other Employees Tagged: John Goode

Apr 16, 2026

Lou Sobh Honda responded

Thank you for your kind words! We’re glad you experienced authentic service and a team that truly cares about our customers. Providing a great experience is always our goal. Thank you for choosing Lou Sobh Honda!

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