John Goode | Page 6

I always bring my vehicle to Lou Sobh Honda because the staff is very friendly and knowledgeable. They quickly and efficiently get the job done. staff is very friendly and knowledgeable. They quickly and efficiently get the job done. More

by cbmattie Verified Customer Verified Customer

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I always get promptly in and out with John Goode. He is always upfront with any service issues, but no pressure to get into more service needed. The team are really good and friendly. He is always upfront with any service issues, but no pressure to get into more service needed. The team are really good and friendly. More

by southern36 Verified Customer Verified Customer

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He was nice and very honest. I do not like that Honda was not able to fix my fuel door because it wasn’t doing the thing needed so he could see it. He told me that I could bring I do not like that Honda was not able to fix my fuel door because it wasn’t doing the thing needed so he could see it. He told me that I could bring it back in and let them take another look at it. But, I am not going to do that. More

by suehalcomb Verified Customer Verified Customer

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I've been a Honda automobile since 1998. I've owned 1 Passport, 2 CRV's and 1 Pilot. Lou Sobh Honda has THE BEST SERVICE DEPARTMENT that I've ever experienced. Tom Reid Lawrenceville, GA I've owned 1 Passport, 2 CRV's and 1 Pilot. Lou Sobh Honda has THE BEST SERVICE DEPARTMENT that I've ever experienced. Tom Reid Lawrenceville, GA More

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The people are nice, understanding customers need but I think it is too expensive for a brand new car and also is nice to have the hot chocolate please. Thank you for your service. think it is too expensive for a brand new car and also is nice to have the hot chocolate please. Thank you for your service. More

by MaryAnn Etienne Verified Customer Verified Customer

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Good service, helpful and explained everything in details, answered all questions which i asked before service. details, answered all questions which i asked before service. More

by vimunet Verified Customer Verified Customer

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Great service. Check in was easy. When they could not finish the job because of a missing part, they quickly set me up with a rental car. The job was finished the f Check in was easy. When they could not finish the job because of a missing part, they quickly set me up with a rental car. The job was finished the following day. More

by ron.burnette Verified Customer Verified Customer

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Authentic sales and service Everyone seemed sincerely focused on the customers experience Have a good day focused on the customers experience Have a good day More

by leaguer8 Verified Customer Verified Customer

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May of 2025 seals were replaced. Was not the outcome I expected. It was explained to me how the seals are shipped and that was probably the reason the seals did not lay/ meet, for Was not the outcome I expected. It was explained to me how the seals are shipped and that was probably the reason the seals did not lay/ meet, for example in corners was told to let the Summer heat bake the seals to see if it changed matters. And oh, my warranty didn’t expire until April so I had plenty of time. Later in the Summer I went back in staying the guck slopped on the Sashes would not come off, even with a detail place trying to remove the stains. I was told the dealership would replace the Sashes as a one time.good will jester. First of all, it wasn’t my xxxx up. Second of all the service ticket never revealed the issue with the Sashes was due to their installation. Thirdly, since it was due to them, did they suck up the cost for the parts and labor, or bill it as under my warranty.. November, I’m driving on the express way in TN when I hear an awful sound . I pull over and see one Sash just hanging by a thread. Made an appointment when I returned home. Sash was replaced. Three weeks ago I took my vehicle in cause I noticed an area was lifting on that same Sash. It was replaced. Not perfect, but replaced. In an hour I noticed it lifting a little bit, and after three ours a good portion had bowed out/ detached. Now I’m to make an appointment for service again. Perhaps a Honda body shop is the route should should take., More

by Lucilu5thof8 Verified Customer Verified Customer

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The person that waited on me was very nice and professional. I have questions about my maintenance agreement and he answered it for me. professional. I have questions about my maintenance agreement and he answered it for me. More

by lindellareynolds1 Verified Customer Verified Customer

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