John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 38

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.2
644 Reviews
4.2

644 Reviews

Write a Review

644 Reviews of John Howard

August 18, 2021

Dealership Rating
Employee Rating

John in service is always considerate and helpful when I arrive for my appointment. He goes over every detail of what is recommended for my Acadia. I’m very satisfied with my automobile and the service it More

by THEHALLFIVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2021

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 18, 2021

Dealership Rating
Employee Rating

John Howard-service advisor was great during my service visit. As always he gave great customer service. The service department is the most important department when purchasing a car. Thank you. More

by Kbgayharris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 20, 2021

Rizza Cadillac Buick GMC responded

Hi and thanks for the great feedback! We're very happy that John was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 17, 2021

Dealership Rating
Employee Rating

Had to wait a week to get the engine light fixed but after that we hag great service, thank you For your service John Howard! More

by GUERRERO3531
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 19, 2021

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 15, 2021

Dealership Rating
Employee Rating

I really appreciate the help I received after my vehicle needed a new transmission. I received a cadillac SUV for a loaner car until my vehicle was completed More

by KOPPYKAT38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 14, 2021

Dealership Rating
Employee Rating

Great staff in service drpt clear explanations of service needed and approximate cost. Dept is clean ..welcoming service writers .loaner cars clean. Fully satisfied.end More

by Jeaninegausselin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem , Danielle O'Connor

Aug 17, 2021

Rizza Cadillac Buick GMC responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 14, 2021

Dealership Rating
Employee Rating

We would like to thank Al Rizza , Joe Volturo and John Howard for handling our service requests. They all do a terrific job! Thank You Very Much More

by JERRYCCOLLUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Volturo , Mike Lorenzo, Al Rizza

Aug 17, 2021

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 13, 2021

Dealership Rating
Employee Rating

I arrived at about 9:30 for my 11:00 appointment, one of the gentlemen stopped and asked me what I was there for, I told him for the recall on the passengers airbag, he told me to pull right in, I went to More

by cindy.waligorski
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 17, 2021

Rizza Cadillac Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 12, 2021

Dealership Rating
Employee Rating

The facility was very clean and the staff was very respectful and attentive. Even the sale persons was very nice and engaged me in a relaxing conversation. More

by bryantv49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

Aug 16, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 12, 2021

Dealership Rating
Employee Rating

Always fast and efficient. They keep me informed of my vehicle's condition with current maintenance items and future ones. Vehicle always clean and staff very courteous. More

by lmtriggiani20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Hoover , Jim Allegretti, Candace Kostial

Aug 16, 2021

Rizza Cadillac Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 06, 2021

Dealership Rating
Employee Rating

Service manager was not friendly, kept saying they were too busy to update me on my car repair. Crazy grinding sounds coming from my car after I got it back. I will not pay them another dime, nor will we b More

by Jimatrizzasux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

Aug 09, 2021

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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