John Kirchenbauer
John Kirchenbauer at Ken Ganley Ford Norton

John Kirchenbauer | Page 9

Service Director

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
214 Reviews
4.7

214 Reviews

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214 Reviews of John Kirchenbauer

January 31, 2023

Dealership Rating
Employee Rating

The best around my family would not think about going somewhere else, great service dept, and the salesmen are top notch. More

by rsc4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

Ken Ganley Ford Norton responded

Thank you so much for your kind words for John, and for taking the time to leave us this wonderful feedback!

Feb 03, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 20, 2023

Dealership Rating
Employee Rating

Awesome staff an awesome team. They are always very professional always greet you when you come in. Keep you informed on what needs to be done on your vehicle. Service does a gre More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

Jan 22, 2023

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Lisa, and don't hesitate to let us know if we can be of further assistance.

Jan 23, 2023

Ken Ganley Ford Norton responded

Hello Lisa, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 20, 2023

Dealership Rating
Employee Rating

Great service department. The staff cares about customer support.?I am a very picky person and the staff still supports me. Kudos to Scott, Mike, Brea and everyone else. More

by Pjblues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jan 23, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2023

Dealership Rating
Employee Rating

This is our third purchase/lease from Ken Ganley Ford in Barberton. This is a wonderful dealership to deal with. Our salesman this time was Franco Casalinova and you could not ask for a better person to dea More

by Louie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2023

Ken Ganley Ford Norton responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, Louie, and we look forward to continuing to serve you in the future!

Jan 19, 2023

Ken Ganley Ford Norton responded

Hi Louie, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 14, 2023

Dealership Rating
Employee Rating

Very helpful. ..I feel hopeful about the service I received and the level of commitment was above and beyond More

by Naamah
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

Jan 15, 2023

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jan 17, 2023

Ken Ganley Ford Norton responded

Hi Naamah, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

December 29, 2022

Dealership Rating
Employee Rating

These folks I’m service are the best of the best. From the customer service to the tech are top shelf. This is the dealership I will bring my vehicles to. They go out of their way for the customer. More

by Pjblues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath, Brianna Worthington , Mike Hartley

Dec 30, 2022

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 22, 2022

Dealership Rating
Employee Rating

Amazing staff and service! They are always kind and professional and do a great job! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

Dec 22, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 08, 2022

Dealership Rating
Employee Rating

Very professional and respectful dealership. Was greeted as soon as I entered and all employees were courteous. More

by 922yakubikjoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath

Dec 08, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 02, 2022

Dealership Rating
Employee Rating

Nice place friendly employees and they know what they doing and they fast And if they told you one hour that’s me in one hour More

by Salah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath, Brianna Worthington , Mike Hartley

Dec 03, 2022

Ken Ganley Ford Norton responded

Hi Salah, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2022

Dealership Rating
Employee Rating

Went there to have a recalled part replaced. Service was great. Waiting area was clean. They were finished quicker than expected. They even washed my car! I'm very satisfied with my experienc More

by Lainie356
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya

Dec 03, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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