John Lavelle
John Lavelle at Joyce Honda

John Lavelle | Page 10

Service Advisor

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.9
386 Reviews
4.9

386 Reviews

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386 Reviews of John Lavelle

March 19, 2025

Dealership Rating
Employee Rating

Love this place. Have never ONCE felt like they were less than 100% honest. Friendly, supportive, great place. More

by CHRISTOPHERJFEELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2025

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 18, 2025

Dealership Rating
Employee Rating

John Lavelle was fast a fast service advisor who was efficient and had an amazing attitude. More

by mila0619
Workmanship
Service Time
Recommend Dealer
Yes
Mar 18, 2025

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 18, 2025

Dealership Rating
Employee Rating

Always a great experience working with John. Always professional, great at explaining everything that is needed or was done during each visit. More

by ALDANA92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 02, 2025

Dealership Rating
Employee Rating

quick service good communication don't know or care about names who did the service. just know it was fine More

by LSANTO18
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

February 26, 2025

Dealership Rating
Employee Rating

Your finance manager refused to give me what the interest rate was on the car and the salesman didn’t give us an answer More

by NJSP738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 25, 2025

Dealership Rating
Employee Rating

John is the reason I have complete confidence in Joyce Honda"s service. He is knowledgeable, honest and customer focused. Although I will continue to bring our 2 Hondas in for service regardless, he is th More

by RTB227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

February 19, 2025

Dealership Rating
Employee Rating

Joyce Honda’s service department is always helpful, kind, knowledgable, and efficient. My parents and I bought/leased cars from Joyce Honda for decades, and I still lease here as an adult with my own family! More

by COURTNEYMMCARDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

February 16, 2025

Dealership Rating
Employee Rating

I tried to schedule an appointment to address a recall - qi was told they were scheduling four months out - I scheduled for February 10th - done directly on the phone - yet was told I HAD NO APPOINTMENT. N More

by STEVE.SCHEER
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos

Feb 17, 2025

Joyce Honda responded

Mr. Scheer, per our phone conversation I appreciate your time and explanation of what happened. We are here for you when you are ready to reschedule! Best Regards, Erik Matos

February 13, 2025

Dealership Rating
Employee Rating

This place is awesome for service. The only complaint is that the coffee could be a little better. More

by CHRISTOPHERJFEELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

February 01, 2025

Dealership Rating
Employee Rating

Very pleased with the service they provided quick diagnose my battery problem had car back to me and short period of time More

by LBI4FUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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