John Lavelle
John Lavelle at Joyce Honda

John Lavelle | Page 21

Service Advisor

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.9
391 Reviews
4.9

391 Reviews

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391 Reviews of John Lavelle

October 09, 2023

Dealership Rating
Employee Rating

The team in service at Joyce Honda provided Excellent service. They were Very helpful thank you. More

by ashleymgarcia184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell , Kelly Fields, Dwight Phillips, Subuhi Shakil

Oct 09, 2023

Joyce Honda responded

Thank you for your business and the time you've taken out your day to provide feedback!

October 09, 2023

Dealership Rating
Employee Rating

Some would recommend standard maintenance when it wasn’t needed. An example was a pump change recommendation which has not been an issue due to its low mileage (95k) and year (2010) of the vehicle. There wa More

by LRRAMOS
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino

October 04, 2023

Dealership Rating
Employee Rating

The people at Joyce Honda are very customer oriented, friendly and knowledgeable. Service is usually quick and professional. More

by JANICECARUSO
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell , Kelly Fields, Dwight Phillips, Subuhi Shakil

Oct 05, 2023

Joyce Honda responded

We take your business and satisfaction seriously. Thank you for the opportunity to assist you in your automotive needs! Best Regards! Erik Matos

October 02, 2023

Dealership Rating
Employee Rating

Joyce Honda has the best service team in my experience. I will consider buying another vehicle from Joyce because of the service department experience. More

by DONALDSTILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, Charles Mitchell , Dwight Phillips

Oct 07, 2023

Joyce Honda responded

Delivering the best service experience is important to us. Thank you for sharing and your business is appreciated. Best Regards, Erik Matos

September 28, 2023

Dealership Rating
Employee Rating

It depends some times in the past I had some negative issues. But so far I like the place. So I keep going there. More

by petrosarvanitis1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino , Dwight Phillips, I ve been in that place many times over 2 years now. I don't remember all the names at this moment

September 12, 2023

Dealership Rating
Employee Rating

Very pleased with response of service department- staff and techs were very effective in performing service needed and gave me an estimated completion time., which was quite accurate- Thank you and keep do More

by LBI4FUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Swanson, Ernest Biondolino, Matt Stark , Joe SanRoman

September 08, 2023

Dealership Rating
Employee Rating

Very professional and reliable dealership- I've been dealing with this dealership for over 15 years, for both new car purchases as well as service. They have gone the extra mile to resolve a potential i More

by LBI4FUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 06, 2023

Dealership Rating
Employee Rating

Rolando talked me through all of my options and helped me pick out an outstanding car and a great deal. Highly recommended. More

by boltd2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 04, 2023

Dealership Rating
Employee Rating

Have always had a positive time at Honda tell us what’s wrong when it needs to be fixed More

by CATHY813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell , Kelly Fields, Dwight Phillips, Subuhi Shakil

August 28, 2023

Dealership Rating
Employee Rating

Kelly Fields took care of my questions and was extremely helpful and kind. She was also very knowledgeable. More

by KHURLEY967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell , Kelly Fields, Dwight Phillips, Subuhi Shakil

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