John Little | Page 8
Service Director
Hyundai of New Port Richey
3936 U.S. Hwy 19
New Port Richey, FL 34652
Dealership Experience
21 yrs, 1 mo
76 Reviews
Write a Review76 Reviews of John Little
September 04, 2018
A Long Story that ended Well I have had my 2011 Elantra Limited for over seven years. I had issues with everything that was an upgrade on the vehicle starting with the Bluetooth I have had my 2011 Elantra Limited for over seven years. I had issues with everything that was an upgrade on the vehicle starting with the Bluetooth immediately on bring the car home up to recently the sunroof and the key-less entry door handle falling off. After various excuses and explanations regard the Bluetooth, John Little approved its replacement in 2017. Only took six years and my going to the head of the Service department. The more recent failures happened after warranty but again going the head of Service, Andrew Hutchinson and sharing my overall experience, he stepped up to the plate and took care of all the problems. I have to admit that at one point I was ready to throw the car away but now that all the problems have been fixed and everything on the car is working properly, my faith has been restored in the dealership. I have to say I believe I just got a lemon and this experience is not typical of the vehicle. Hopefully I can look forward to year of good service from the vehicle. More
Other Employees Tagged: Mary Boulahanis, Andrew Hutchinson, Lily Cawley, Frank Richbourg , Katrina Heilig, Frank Richbourg, Andrew Hutchinson
August 31, 2018
Consistently Great Service We love bringing our cars to Hyundai of New Port Richey. All of the service advisors and cashiers are so pleasant, and our cars are serviced right! Th We love bringing our cars to Hyundai of New Port Richey. All of the service advisors and cashiers are so pleasant, and our cars are serviced right! Thank you... We will be back :) More
Other Employees Tagged: Mary Boulahanis, Justin Denham
August 21, 2018
Fast and professional Kevin serviced my car with a oil change and a tire rotation, It was fast and I was out of the building in 30 min." FAST AND PROFESSIONAL " THANKS RA Kevin serviced my car with a oil change and a tire rotation, It was fast and I was out of the building in 30 min." FAST AND PROFESSIONAL " THANKS RAMON More
Other Employees Tagged: James Van Gelder, Bill Parente, Kevin Croucher , Katrina Heilig
August 15, 2018
Oil change The employee that met me at my car was very professional and helpful. There were quite a few cars in front of me so I feared it would take some time t The employee that met me at my car was very professional and helpful. There were quite a few cars in front of me so I feared it would take some time to get in but he told me to check inside the office but that he didn’t expect it would be long The employee at the desk was very helpful. He explained to me that even though there were a lot of cars, they were not getting oil changes. He said I was #1 or 2 so I waited. The wait was not long and the desk employee gave me all the information I asked for, I.e., # free oil changes I had left; information on a filter I had purchased at an earlier visit and why I had to pay for it even though I had the car for less than 6 months etc. Overall service was excellent. Only complaint I have is the mechanic always moves my headlights from AUTO to Manual. I don’t notice it until I’m driving at night with no lights! More
Other Employees Tagged: Andrew Hutchinson, Frank Richbourg, Shaun Koch, Kevin Croucher, Barry Roach, Roy Landis, Keith Chase , Thomas Tucker
July 28, 2018
Very Good Very convenient and reliable place and helpful people. I am please with their over all service and would always go back here for my car services . I w Very convenient and reliable place and helpful people. I am please with their over all service and would always go back here for my car services . I would recommend this place ! More
Other Employees Tagged: James (Jimmy) Hendren, Mike Lynch, Shaun Koch, Barry Roach, Keith Chase, Mike Morris , Jessica Chambers, Thomas Tucker
July 25, 2018
Waited over an hour and 30mins My appt time was 530 and I didn’t leave until after 715 for an oil change. The staff was really friendly though and offer a free oil change for my exc My appt time was 530 and I didn’t leave until after 715 for an oil change. The staff was really friendly though and offer a free oil change for my excessive wait More
Other Employees Tagged: Andrew Hutchinson, Kevin Croucher, Barry Roach, Keith Chase, Clint Hughes , Jessica Chambers, Katrina Heilig, Giovanni Reho, Thomas Tucker