John Mack
John Mack at Advantage Chevrolet of Hodgkins

John Mack | Page 5

Used Car Sales Manager

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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5.0
63 Reviews
5.0

63 Reviews

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63 Reviews of John Mack

February 08, 2021

Dealership Rating
Employee Rating

Bad experience. Not keeping the word after vehicle is sold with pre existing condition. Selling used car but do not understand issue in car. Making false statements on issue presented on car and then iss More

by nishidhpatel19
Recommend Dealer
No
Feb 17, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 07, 2021

Dealership Rating
Employee Rating

Andrew made the car purchase seamless for me. I actually enjoyed my time there while signing papers. I laughed and wasn't feeling pressured in any way. It didn't feel like any time was wasted. Everything wa More

by Kschultz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 04, 2021

Dealership Rating
Employee Rating

Nice people! The thing that I appreciate from Advantage the most is this. If they make a mistake in anyway, they will try to correct it immediately. Ive been impressed by that!!! More

by nwwalcott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

February 01, 2021

Dealership Rating
Employee Rating

Fantastic service and top notch people .I am definitely Fantastic service and top notch people . I am definitely going to purchase another vehicle from Advantage Chevy. thank you again for all the hard wo More

by jeffcrain773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fabian Murillo

Feb 04, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 21, 2020

Dealership Rating
Employee Rating

Same tire same problem. Claimed it’s fixed. Light back on again. No solutions to problem or anything else so far. Another appt weds 23 More

by MPRUSINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

December 12, 2020

Dealership Rating
Employee Rating

I purchased a 2015 suburban in September 2020. Before the 2nd payment the transmission needed to be replaced. The dealership only offered a free diagnostic and left me stuck with 6000 dollars in repair c More

by Jnbohannonjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

December 04, 2020

Dealership Rating
Employee Rating

Air pressure light still coming on past two days after car has been in service department twice for multiple repairs to repair this issue. Still upsetting More

by MPRUSINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 09, 2020

Advantage Chevrolet of Hodgkins responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 19, 2020

Dealership Rating
Employee Rating

We were treated like royalty! Everyone, from the greeters to the managers to the great man who washed our brand new Suburban, worked very hard to make the transaction actually enjoyable, and the pla More

by lmodds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts, Fabian Murillo, Steve Jaeger , General Manager John (?) very, very attentive and helpful

Nov 20, 2020

Advantage Chevrolet of Hodgkins responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 04, 2020

Dealership Rating
Employee Rating

Couldn’t have had a better experience! Completely happy with the purchase of my 2017 GMC Canyon Denali!! Great sales team! Would recommend friends and family. More

by Rosaenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Alanis

Nov 05, 2020

Advantage Chevrolet of Hodgkins responded

We cannot thank you enough for your wonderful review of Advantage Chevrolet of Hodgkins and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 04, 2020

Dealership Rating
Employee Rating

Great customer service. Staff is always polite and knowledgeable. The cars are always clean and ready to take home. Everyone is always professional and courteous. More

by JED60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily, Steve Garcia

Nov 05, 2020

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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