John Mack
John Mack at Advantage Chevrolet of Hodgkins
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John Mack | Page 4

Used Car Sales Manager

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.9
55 Reviews
4.9

55 Reviews

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55 Reviews of John Mack

March 23, 2021

Dealership Rating
Employee Rating

I just want to say thank you to mike from commercial truck shop for provide a good service to my 2020 4500 chevy box truck More

by f.salgado26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 26, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for your review! We really appreciate your business and are so happy that Mike could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 08, 2021

Dealership Rating
Employee Rating

Bad experience. Not keeping the word after vehicle is sold with pre existing condition. Selling used car but do not understand issue in car. Making false statements on issue presented on car and then iss More

by nishidhpatel19
Recommend Dealer
No
Feb 17, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 08, 2021

Dealership Rating

It was a cool experience, but they were most definitely the stereotypical salesman. Helpful.. yes, but they dont respect your no. I would say I need to wait, but they still were very inconsiderate. Go in k More

by rakeembr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Krystal Roberts, Mike Armstrong, Robert Alanis, Dennis Reily , Len Paluch, Roberto Parera

Feb 17, 2021

Advantage Chevrolet of Hodgkins responded

We strive to provide a positive car buying experience for every person, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. If you are open to giving me a chance to make things right, I invite you to contact me at your earliest convenience. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 06, 2021

Dealership Rating
Employee Rating

Andrew made the car purchase seamless for me. I actually enjoyed my time there while signing papers. I laughed and wasn't feeling pressured in any way. It didn't feel like any time was wasted. Everything wa More

by Kschultz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 04, 2021

Dealership Rating
Employee Rating

Nice people! The thing that I appreciate from Advantage the most is this. If they make a mistake in anyway, they will try to correct it immediately. Ive been impressed by that!!! More

by nwwalcott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 09, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

February 01, 2021

Dealership Rating
Employee Rating

Fantastic service and top notch people .I am definitely Fantastic service and top notch people . I am definitely going to purchase another vehicle from Advantage Chevy. thank you again for all the hard wo More

by jeffcrain773
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Fabian Murillo

Feb 04, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 21, 2020

Dealership Rating
Employee Rating

Same tire same problem. Claimed it’s fixed. Light back on again. No solutions to problem or anything else so far. Another appt weds 23 More

by MPRUSINSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

December 11, 2020

Dealership Rating
Employee Rating

I purchased a 2015 suburban in September 2020. Before the 2nd payment the transmission needed to be replaced. The dealership only offered a free diagnostic and left me stuck with 6000 dollars in repair c More

by Jnbohannonjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

December 04, 2020

Dealership Rating
Employee Rating

Air pressure light still coming on past two days after car has been in service department twice for multiple repairs to repair this issue. Still upsetting More

by MPRUSINSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Dec 09, 2020

Advantage Chevrolet of Hodgkins responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 19, 2020

Dealership Rating
Employee Rating

We were treated like royalty! Everyone, from the greeters to the managers to the great man who washed our brand new Suburban, worked very hard to make the transaction actually enjoyable, and the pla More

by lmodds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts, Fabian Murillo, Steve Jaeger , General Manager John (?) very, very attentive and helpful

Nov 20, 2020

Advantage Chevrolet of Hodgkins responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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