John Mailot

Lester Glenn Subaru responded

Hi Diane, Thanks for sharing such a wonderful review! We’re thrilled to hear you’re extremely happy with your new Crosstrek Hybrid. It’s fantastic to know Brandon took the time to walk you through the apps and safety features, while John explained the benefits and safety of your hybrid in detail. We truly appreciate your recognition of Brandon and John for being professional, courteous, knowledgeable, and personable. Taking the time to make sure our customers feel comfortable and confident with their new vehicle is so important to us. Congratulations on your new Crosstrek Hybrid, Diane, and thank you for choosing Lester Glenn Subaru! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Richcarolr, Thanks for sharing such a great review! We’re so glad to hear John was professional, knowledgeable, and took the time to answer all your questions about the used vehicle you were considering. It’s wonderful to know he made you feel like a valued customer and was such a pleasure to work with. We truly appreciate your recommendation and your kind words about John. Thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi jancoffee7, Thanks for taking the time to share your feedback. We’re glad to hear you chose us, and we appreciate your honesty about your experience. We understand that time is valuable, and we’re always working to make the process as efficient as possible while still ensuring everything is done correctly and thoroughly. Your feedback helps us improve, and we’ll be sure to share it with our team! If there’s anything we can do to make your experience better moving forward, please don’t hesitate to reach out. We’re here to help! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi pjsuriani, Thanks for sharing your experience! We’re so glad to hear you had a great experience all around and that everyone you worked with was friendly, knowledgeable, and efficient. Providing a smooth, hassle-free experience for our customers is exactly what the team strives for every day! We’re especially happy to hear everything went smoothly with no issues. We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Dawn, Thanks for sharing your experience! We’re so glad to hear the team was friendly and professional and that you felt comfortable throughout your visit. Providing a relaxed, no-pressure environment where customers can take their time is exactly what we strive for every day! We truly appreciate your kind words and are happy to know you had a great overall experience. Thank you for choosing us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Charles, Thanks for sharing your experience! It’s great to hear that you had a nice visit while helping your son purchase a car. Being part of such an important milestone is something the team truly values, and we’re glad the process went smoothly for you and your family! We appreciate you choosing us and wish your son many safe and happy miles in his new vehicle! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi lewis.clayton, Thank you for sharing your feedback. We’re very sorry to hear about the frustration and disappointment surrounding your vehicle concerns and the transmission leak you experienced shortly after your visit. We understand how upsetting and stressful a repair of that magnitude can be, especially when you feel your concerns were not properly addressed! We also want to acknowledge that Mario, our sales manager, has made several attempts to reach out to you directly, including again today, and has provided his direct cell number in hopes of speaking with you personally about the situation. We would still very much appreciate the opportunity to connect and discuss your concerns further. Your feedback is important to us, and we truly hope to have the chance to continue the conversation directly. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi jmulhearn0, Thanks for sharing your experience! It's great to hear that, and the team was very friendly and professional, helping to make the entire process easy for you. Creating a smooth and comfortable experience for our guests is exactly what we strive for, and we’re glad that came through during your visit. We truly appreciate you taking the time to leave your feedback. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi twohines, Thanks for sharing your experience! We’re thrilled to hear John kept you informed and made the car-buying process seamless. Staying on top of updates is key, and it’s great to know you felt supported throughout. Happy Driving, The Lester Glenn Subaru Team