John Mancini
John Mancini at Colonial Volkswagen of Medford

John Mancini | Page 21

Finance Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

4.9
292 Reviews
4.9

292 Reviews

Write a Review

Dealership Experience

6 yrs, 6 mos

Industry Experience

26 yrs, 2 mos

Languages Spoken

English English

292 Reviews of John Mancini

September 11, 2021

Dealership Rating
Employee Rating

The entire process was seamless. Despite low inventory, we were able to buy a car that we are very satisfied with. I appreciate the effort Josh put into making sure I was happy and the time he took to answ More

by mariefcahalane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2021

Colonial Volkswagen of Medford responded

Marie, thank you so much for choosing Colonial Volkswagen of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Cataldo General Manager kencataldo@vwmedford.com

September 10, 2021

Dealership Rating

Great service, easy to deal with, and quick. I would recommend this office to anyone looking to buy or lease a car - they're a great group. More

by aajemian8
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Tkaczyk , Ryan Hawkins

Sep 10, 2021

Colonial Volkswagen of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

September 09, 2021

Dealership Rating
Employee Rating

Steven T was very knowledgeable, friendly and professional. He gave us his full attention. He went above and beyond with customer service. Very pleased we went back and purchased a second car! More

by Mmcby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2021

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear Steven and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Cataldo General Manager kencataldo@vwmedford.com

September 06, 2021

Dealership Rating
Employee Rating

I did all the financing work to negotiate an approval while they ignored me thinking it wasn’t worth their time. I got the deal done myself! They gave a xxxxty price for our trade in and did not mark one More

by Cheryl Krakowski
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Josh Jeffres , Ryan Hawkins

Sep 23, 2021

Colonial Volkswagen of Medford responded

Thank you for bringing this to our attention, and we are truly sorry that you didn't have a better experience. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we hope to work with you towards a resolution. Thank you again for your honest feedback. Ken Cataldo General Manager kencataldo@vwmedford.com

September 02, 2021

Dealership Rating
Employee Rating

I worked with Paul through purchasing my vehicle and he was excellent. Responsive, knowledgeable and easy to work with. All managers were great as well. Made the purchasing process easy. More

by jpd
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Lazzaro, Derek Pound , Ryan Hawkins

Sep 02, 2021

Colonial Volkswagen of Medford responded

Thank you for your very kind review. Paul and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Ken Cataldo General Manager kencataldo@vwmedford.com

August 29, 2021

Dealership Rating
Employee Rating

Process was easy Steve Warren answered all my technical questions and had us in the car we wanted for the price we wanted quickly. More

by Ahearn_christopher
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Warren

Aug 30, 2021

Colonial Volkswagen of Medford responded

Thank you, Christopher, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Cataldo General Manager kencataldo@vwmedford.com

August 28, 2021

Dealership Rating
Employee Rating

Steve Warren made this process so easy and pleasant! He found the exact model we were looking for and we were ready to go in no time! More

by Pamela Ahearn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Warren

Aug 29, 2021

Colonial Volkswagen of Medford responded

Thank you, Pamela, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Cataldo General Manager kencataldo@vwmedford.com

August 28, 2021

Dealership Rating

Quick and easy to schedule a test drive. I like the scheduling of finance docs. I don’t like how the finance office pushes extras like resist all. Kevin was very laid back salesman. I like the new s More

by Keith.hartlen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Pound

Aug 29, 2021

Colonial Volkswagen of Medford responded

Thanks for your feedback, Keith, on your recent visit to Colonial Volkswagen of Medford. I'm glad to hear that Kevin was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Cataldo General Manager kencataldo@vwmedford.com

August 11, 2021

Dealership Rating
Employee Rating

Very happy with Colonial VW and the salesman, Deivid Mauricio, for a very smooth and pleasant car buying experience. Rather than being overly aggressive and pushy as some sales people can be, Mr. Mauri More

by linhamsailor
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deivid Mauricio , Ryan Hawkins

Aug 12, 2021

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford, your feedback and rating mean a lot to us. We're glad to hear that David and our team were able to help, and we hope to see you again! Congratulations on your new vehicle! Ken Cataldo General Manager kencataldo@vwmedford.com

August 10, 2021

Dealership Rating
Employee Rating

I have always had a great experience with this dealership. Friendly and professional service. Solid communication. I would recommend this dealership to any family and friends. More

by Nacho screen name
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2021

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Ken Cataldo General Manager kencataldo@vwmedford.com

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