John Mancini
John Mancini at Colonial Volkswagen of Medford

John Mancini | Page 22

Finance Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

4.9
292 Reviews
4.9

292 Reviews

Write a Review

Dealership Experience

6 yrs, 6 mos

Industry Experience

26 yrs, 2 mos

Languages Spoken

English English

292 Reviews of John Mancini

August 03, 2021

Dealership Rating
Employee Rating

My experience was smooth from start to finish! I was very comfortable with the staff and felt they really heard all my needs. I love my Tiguan more and more each day! More

by adriana.borges94
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Tkaczyk , Ryan Hawkins, Caduste Michaud

Aug 03, 2021

Colonial Volkswagen of Medford responded

Thank you so much for choosing Colonial Volkswagen of Medford, Adriana! Congrats on your new Tiguan, and please let us know if we can be of any more assistance! Ken Cataldo General Manager kencataldo@vwmedford.com

August 03, 2021

Dealership Rating
Employee Rating

I had to get an oil change about a week and a half after I bought the car - doesn’t seem right. That’s my only real complaint as I feel like they should have checked that for me before I picked up the car… More

by pham.timothea
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Jeffres , Ryan Hawkins

Aug 03, 2021

Colonial Volkswagen of Medford responded

Hi Timothea, thank you for leaving your feedback on your experience. I am sorry about the service light that must have come on in the vehicle. We do a full service to all pre-owned vehicles at which time all recommended services are performed and oil is changed. They must have missed resetting the light so I do apologize for the confusion. I do hope you will enjoy your VW and we will see you again! -Ryan Hawkins

August 01, 2021

Dealership Rating
Employee Rating

Steve was great to work with.....we felt no pressure at all as can sometimes happen when buying/leasing a car. As a side bonus, we found we had lots in common including a love for Elvis. All staff was ve More

by natasha88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caduste Michaud

Aug 02, 2021

Colonial Volkswagen of Medford responded

Natasha, Thank you for taking the time to share your thoughts on working with Steve and our team. We're glad to hear we delivered such a great experience! Ken Cataldo General Manager kencataldo@vwmedford.com

July 22, 2021

Dealership Rating
Employee Rating

Excellent sales service. We usually dread car shopping, but the whole experience was pleasant and took much less time than other dealers! Deivid Mauricio was very knowledgeable and was very responsive to q More

by jhgelliott
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deivid Mauricio, Derek Pound

Jul 23, 2021

Colonial Volkswagen of Medford responded

Congratulations on your new vehicle! We are so glad that Deivid and our team had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Cataldo General Manager kencataldo@vwmedford.com

July 21, 2021

Dealership Rating

I really appreciate Josh going above and beyond and getting me my new Taos the NEXT DAY! This is my second time at VW Medford and I look forward to my next experience in three years when my lease is up More

by jonlatessa
Recommend Dealer
Yes

Other Employees Tagged: Josh Jeffres, Derek Pound

Jul 22, 2021

Colonial Volkswagen of Medford responded

It's great to hear that Josh was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

July 20, 2021

Dealership Rating
Employee Rating

Great service as usual. People are fantastic at this dealership and a pleasure to do business with!! This is our 5th VW and have recommended family and friends who haven't been disappointed buying fro More

by PAS803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2021

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford, your feedback and rating mean a lot to us. We appreciate you being a loyal customer of ours. We're glad we were able to help, and we hope to see you again! Frank Dicostanzo Service Manager Frankd@vwmedford.com

July 12, 2021

Dealership Rating
Employee Rating

Josh and John were very friendly and easy to work with. They made made buying my first car a pain free and easy process. Highly recommend! More

by CN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Jeffres , Ryan Hawkins

Jul 13, 2021

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience working with Josh and John here at Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Ken Cataldo General Manager kencataldo@vwmedford.com

July 08, 2021

Dealership Rating
Employee Rating

We had a wonderful experience at VW Medford. We worked with Paul Lazzaro to trade in our car for a new lease. It can be complicated and overwhelming for someone new to the process, however working with Pa More

by kcamosci
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Lazzaro

Jul 09, 2021

Colonial Volkswagen of Medford responded

Thank you for taking the time to write this review and let us know how Paul and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Colonial Volkswagen of Medford are glad to have you as a customer. Ken Cataldo General Manager kencataldo@vwmedford.com

July 03, 2021

Dealership Rating
Employee Rating

I purchased my car two months ago. I found the CPO VW that I wanted at this dealership only, within my search radius. It took 2 weeks + to get it certified. I was promised to get base racks and a bike More

by A. M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Jeffres , Ryan Hawkins

July 01, 2021

Dealership Rating
Employee Rating

Great, efficient service - willing to work with us to get the best deal! More

by veronica.hu
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Pound , Caduste Michaud, Keven Umana

Jul 02, 2021

Colonial Volkswagen of Medford responded

Veronica, Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. Caduste and our team appreciate your business and hope to see you again soon! Ken Cataldo General Manager kencataldo@vwmedford.com

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