59 Reviews
Write a Review59 Reviews of John Marnell
December 29, 2025
Super-easy to schedule. I trust that they have my cars best interest in mind. They had an opportunity for an upsell, but gave advice instead and that drives loyalty. Than I trust that they have my cars best interest in mind. They had an opportunity for an upsell, but gave advice instead and that drives loyalty. Thanks Toyota Direct!!! More
Other Employees Tagged: Stephen Kotich
December 27, 2025
It was good service , not so long time, good customer service I was satisfied Thank you service I was satisfied Thank you More
Other Employees Tagged: Jeremy Rodock, Joey Lyn Ronk, Mindy Hill, Isatou Jahateh, Caleb Meyer, Clifford Williams, Sean Toth, Kayna Wooten, Stephen Kotich
December 08, 2025
This visit was the best Ive had at Toyota Direct. Usually when I pull in there are a dozen employees milling about but there are no or few customers in the bays but I have to wait for a service rep t Usually when I pull in there are a dozen employees milling about but there are no or few customers in the bays but I have to wait for a service rep to approach me. On this visit Jonathan greeted me immediately. He quickly took in my vehicle and at the end of the service even walked me to the lot to show me where my car was located. He was excellent. More
October 29, 2025
Clean facility. Nice professional caring staff. Comfortable environment. Keep you posted on updates. Thank you. Nice professional caring staff. Comfortable environment. Keep you posted on updates. Thank you. More
Other Employees Tagged: Jeremy Rodock
October 20, 2025
Good, reliable and trusted service with friendly and knowledgeable staff. Clean and accommodating waiting room with drinks and snacks. I have always got my car serviced regularly at Toyota Direct since knowledgeable staff. Clean and accommodating waiting room with drinks and snacks. I have always got my car serviced regularly at Toyota Direct since my purchase 10 years ago. More
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