John Medrano | Page 14

Long wait time The sales department was not organized. I waited long periods of time and had to submit the same documents, drivers license, Costco card, several time The sales department was not organized. I waited long periods of time and had to submit the same documents, drivers license, Costco card, several times during my three visits. When I went to pay for the car, the finance department needed the same information and questioned why my deposit was an uneven amount. I told them that the sales person instructed me to leave a 10% deposit on the vehicle. Picking up the car took a couple of hours even though I was paying cash and had made an appointment prior to coming. I would suggest that the customer's information is collected once and folder is made with the information that other departments and the same sales person doesn't ask for the same documents over again. I wish there was a "maybe" recommendation because I was happy with the car and there were several nice people that assisted me with my registration and a need to go to the service department shortly after purchasing the vehicle. The service department experience exceeded my expectations. More

by Mocha Verified Customer Verified Customer

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Very good I soon we ger in the dealer the people was nice, omar helps us with to much contesey and i hope to have more busines with then in the future I soon we ger in the dealer the people was nice, omar helps us with to much contesey and i hope to have more busines with then in the future More

by layeral809 Verified Customer Verified Customer

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2017 honda pilot ex-l Kim Young was the guy helping me with my new Pilot purchase , very helpful guy and easy to deal with, I am happy with the car and the deal i got from Kim Young was the guy helping me with my new Pilot purchase , very helpful guy and easy to deal with, I am happy with the car and the deal i got from Kim ,recommended A+++ More

by tomasploch1 Verified Customer Verified Customer

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Was a nice experiencia They work with you and always try to find a better price and acomódate on the vehículo that you need. Thank you DCH was my best experiences Thank They work with you and always try to find a better price and acomódate on the vehículo that you need. Thank you DCH was my best experiences Thanks More

by angeltejada6 Verified Customer Verified Customer

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Salesperson is knowledgeable about the vehicle Chong Lee was very knowledgeable about the crv and explained detail operation of many functions so I don't have to dig into owner's manual. Got a good Chong Lee was very knowledgeable about the crv and explained detail operation of many functions so I don't have to dig into owner's manual. Got a good price and great service from him and John Medrano. More

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Excellent service Hamad Deeb After buying a new C-RV from Hamad Deeb at DCH Paramus Honda, we returned 3 weeks-later and bought a second new Honda , a Ridgeline. Ou Hamad Deeb After buying a new C-RV from Hamad Deeb at DCH Paramus Honda, we returned 3 weeks-later and bought a second new Honda , a Ridgeline. Our family has been dealing with Hamad for several years, and he is very good at his job. He’s always thoughtful in answering any questions about what you’re buying. He follows up very well, and leaves nothing to chance in your purchase. Questions, he can’t answer, are resolved by him after seeking the proper resource. He makes the whole process much easier. Also Mike Hamads manager was tremendously helpful. Thanks More

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Back for our 3rd Honda Our Salesman, Hamad Deeb, was the best salesman we have ever had. This is our 3rd new Honda from DCH Paramus Honda. In the past 30 years, we have p Our Salesman, Hamad Deeb, was the best salesman we have ever had. This is our 3rd new Honda from DCH Paramus Honda. In the past 30 years, we have purchased about 15 new cars and Hamad was head and shoulders above all other salesman. Hamad was very knowledgeable and was able to patiently explain all the features on the CRV and compared the features to our other Honda, a Pilot. Hamad never pressured us and answered every one of our questions. Many people consider purchasing a new vehicle a stressful experience, but Hamad made it a very pleasant one. It is salesman like Hamad that keep us returning to DCH Paramus Honda. I am sure that we will be back again and so will our children for their next vehicles. We will be looking for Hamad to help us again. More

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Hamad Deed and DCH Honda Paramus - highly recommended! Hamad is a very knowegeble and attentive sales consultant who very ably introduced me to my new CR-V and made the purchase experience a pleasure. The Hamad is a very knowegeble and attentive sales consultant who very ably introduced me to my new CR-V and made the purchase experience a pleasure. The entire dealership team was great to work with. More

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Top-notch service! Dee and the staff at DCH Paramus Honda was tremendous in helping me lease a new HR-V. Dee worked with me to get me a car and a lease option to suit m Dee and the staff at DCH Paramus Honda was tremendous in helping me lease a new HR-V. Dee worked with me to get me a car and a lease option to suit my needs and budget. Everything was completed right there and I was able to drive away with my new car in just a few hours! I would recommend this dealer to all my family and friends. More

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Civic lease Paul Park was very kind and gave a great deal on a car for my son. Paul was able to explain a lot about the new Civic that we did not understand. We w Paul Park was very kind and gave a great deal on a car for my son. Paul was able to explain a lot about the new Civic that we did not understand. We were able to seal the deal and he was going out of his way to help us. We felt like we were his only priority and that's a good quality for a salesman. More

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