John Medrano | Page 13

Customer service was excellent! DCH Paramus Honda... Got straight to the point. No pressure, nothing but gratitude. My a sales guy Freddy was patient. My delivery went smooth thanks DCH Paramus Honda... Got straight to the point. No pressure, nothing but gratitude. My a sales guy Freddy was patient. My delivery went smooth thanks to Hamad. Prices are great! We went home satisfied. Thank you! More

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Excelente Servicio al cliente Vine a comprar un carro a DCH Paramus Honda me atendio el Sr Adolfo Marte y John Medrano excelentes personas muy buen trato los recomiendo a ojos cerr Vine a comprar un carro a DCH Paramus Honda me atendio el Sr Adolfo Marte y John Medrano excelentes personas muy buen trato los recomiendo a ojos cerrados More

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Fantastic Experience Fantastic sales help! My friend Lisa recommended Adolfo Marte to assist with the CRV. Adolfo is a beautiful soft spoken person. He kindly asked for al Fantastic sales help! My friend Lisa recommended Adolfo Marte to assist with the CRV. Adolfo is a beautiful soft spoken person. He kindly asked for all my criteria and highlighted differences between each CRV model. We walked the lot to see different colors and options. We test drive and he explained each detail very carefully. Adolfo made the difference for us in choosing DCH Paramus Honda. We never felt pressured into making any decisions. In the end it was the best choice I made thanks to Adolfo. Thank You! -no regrets. More

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Fast, professional, honest My initial contact was via Internet, the response was quick and contained useful information right up front (a quoted price and the amount of the docu My initial contact was via Internet, the response was quick and contained useful information right up front (a quoted price and the amount of the documentation fees). My follow up call with the Internet Sales Manager Frank Smith provided even more information (a full detailing break down of all amounts, including registration fees and sales tax). On purchasing the car, there were no surprises--no hidden last minute fees. Our Sales Representative Alex Bernabe was similarly professional. He explained all the necessary paperwork and the steps for accomplishing the sale in clear, simple terms. He was vary personable -- friendly and courteous. He went out of his way to make sure all our questions were answered and that we were comfortable with the process. He walked us through the entire process quickly and efficiently. In meeting with the Finance Officer, the offer to purchase the extended warranty (which we declined) was neither heavy-handed nor high pressure (which has not always been my past experience with other dealerships). Despite the large scale of the operation of the dealership, we never felt ignored or abandoned or left to wait unnecessarily long. It was one of the best car-buying experiences I've had. More

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Execellent For the excellent service and the way they handle my expertize . I can out very happy and satisfy, they help a lot with all my needs For the excellent service and the way they handle my expertize . I can out very happy and satisfy, they help a lot with all my needs More

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Excellent and Speedy Service Alex and the team at DCH made my first experience with them fast and easy. Alex worked hard to get me the car I wanted at a price point that I was loo Alex and the team at DCH made my first experience with them fast and easy. Alex worked hard to get me the car I wanted at a price point that I was looking for. The team worked hard to get me in and out of the dealership as fast as possible! Each person I interacted with was friendly and wanted to make sure I was having a pleasant car buying experience. I would definitely return and recommend the dealership to others. More

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Great customer service! Overall a great experience at DCH Paramus Honda! My sales rep Ria Katherine was super helpful and professional in guiding me to my new purchase and re Overall a great experience at DCH Paramus Honda! My sales rep Ria Katherine was super helpful and professional in guiding me to my new purchase and returning my old vehicle. Her and her manager Lenny Ramos were very patient in answering all my questions and resolving any challenges. John Medrano in Finance made my paperwork process fast and easy to understand. Alex Ramos made me feel confident in using my vehicle by showing me all of the features and was very patient in answering all my questions. All of the staff is very friendly, professional and well-trained. I would recommend this dealership very highly. I am very happy with my new Civic and Ria and everyone at DCH Paramus Honda made that possible. Thank you so much! More

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Best Experience! I was able to purchase my first car with the help of Carlos Gonzalez! He's the best! He was able to help me decide which car was best for me and made I was able to purchase my first car with the help of Carlos Gonzalez! He's the best! He was able to help me decide which car was best for me and made sure that I stayed within my budget. Everyone was extremely helpful. I will definitely be recommending DCH Paramus Honda to my friends and family!! More

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Good Deal on a Great Car Shop around first and then visit this dealer because chances are that you will be purchasing or leasing your car from them. The entire staff was respe Shop around first and then visit this dealer because chances are that you will be purchasing or leasing your car from them. The entire staff was respectful and very attentive to our needs. The sales staff negotiated honestly and openly, and we arrived at a good deal on a 2018 CRV. The finance staff made closing the deal easy. Afterwards the delivery staff clearly explained all the car’s features. Kudos to Chong Lee, Hamad Deeb, Liz Vargas and John Medrano for making the experience as pain free as possible. More

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Fantastic Experience!!!! Alex is so personable. He makes you feel like a family member. You are in great hands if you ask for Alex! He also takes great care of details and car Alex is so personable. He makes you feel like a family member. You are in great hands if you ask for Alex! He also takes great care of details and cares about his customers. He doesn't leave you after the deal is done. If you need follow up he is still there for you even after the sale! Ask for Alex!!!!! More

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