John Medrano | Page 24

estoy feliz por me ayudaron en todo para que tenga un honda y ellos creyeron en mi y ahora adisfrutar de mi honda civic gracias por su tiempo a . wael yunes , juan medrano y josh ortiz por estar ha honda y ellos creyeron en mi y ahora adisfrutar de mi honda civic gracias por su tiempo a . wael yunes , juan medrano y josh ortiz por estar hay para ayudar a uno en tener un auto ahora si adisfrutarlo al maximo .. gracias paramushonda ... More

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Buying a car should be a pleasant experience and most of the time it is NOT. This however, was the 1st time that buying a car was actually a GREAT experience. Our sales person Mike was friendly, professiona the time it is NOT. This however, was the 1st time that buying a car was actually a GREAT experience. Our sales person Mike was friendly, professional and knowledgable and could not have done more for us. John our Finance Rep was a true pleasure to deal with and his knowledge and personality are a true compliment to your dealership. I am the 3rd immediate family member to purchase a car at Paramus Honda and from what I experienced - I would send anyone I know to them for their knowledge, personality and professionalism. Thank you for making this a GREAT experience. More

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Sean Boyd worked very hard to get us the best price possible on exactly the car we wanted. John Medrano was comprehensive in dealing with the finances. possible on exactly the car we wanted. John Medrano was comprehensive in dealing with the finances. More

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It was a very nice experience to buy my Honda accord in Paramus Honda. I had my old Accord for 12 year. John Medrano made it easy the whole process. The customer service was very nice, professional and hel Paramus Honda. I had my old Accord for 12 year. John Medrano made it easy the whole process. The customer service was very nice, professional and helpful. After 5 hours I got the car I was looking for and we did all the paper work. Thanks. I gave a rating of five because the excellent customer services, nice cars there and how helpful was the whole process. More

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I had an amazing experience buying my first car thanks to John Medrano and Jose Hernandez! I was a little nervous in going to the dealership because of past experience, but John and Jose really made me fee John Medrano and Jose Hernandez! I was a little nervous in going to the dealership because of past experience, but John and Jose really made me feel comfortable. They both new their information very well and were able to answer all my questions. They also made sure I knew what I was getting and what worked for me the most. What I really loved about them was the fact that they were looking out for MY best interest. They were not pushy by any means, but just genuine, which I really appreciated. I am in love with my Honda Accord Sports mode and I'm looking forward to buy another car from them!! I would definitely recommend this dealership to everyone. More

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John is a very straight-forward young man with a big smile, lots of enthusiasm and potential. I would like to emphasize "straight forward" here, as this is not a common trait you find amongst car dealer smile, lots of enthusiasm and potential. I would like to emphasize "straight forward" here, as this is not a common trait you find amongst car dealers. I did some research before the purchase and visited other dealers. I dropped by this dealership because of its proximity to where I live and price point. And I hit jackpot with John. I got everything I wanted--honesty, productivity and great pricing--and then some--two free oil changes. I would definitely send my friends his way. Thanks John, for making it so easy. More

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John Medrano is a gem! He is sweet, sincere, and attentive to the customer's needs. Rather than being pushy, he listened to what I wanted and worked on my behalf. He gave me all the time I needed attentive to the customer's needs. Rather than being pushy, he listened to what I wanted and worked on my behalf. He gave me all the time I needed to make a decision and was there for me every step of the way. From taking the car (a spanking new CR-V) for a test drive, through the entire process (including negotiating), until I left the dealership with my new car, John could not have been a better person to deal with. On the one occasion that he was not able to keep an appt., he called me to let me know and even offered to come in on his day off to accommodate me! Each time we met he offered me coffee and/or a soda. The whole experience was extremely comfortable. I highly recommend John Medrano and DCH Paramus Honda! You will not be disappointed! Avram H. Herzog More

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We leased a Honda Accord 2013 on 1/2/13. Our experience was very pleasing and we were impressed by the way John Medrano made sure that the whole process went smoothly for us. He seemed to love his job was very pleasing and we were impressed by the way John Medrano made sure that the whole process went smoothly for us. He seemed to love his job, and went out of the way to help with all the questions that we had. He also waited after his office hours to make sure that we understood the bluetooth & the other features before we drove off with our new car. We are very satisfied and would recommend John Medrano to others. More

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Harshil Patel and John Medrano helped me alot to find me the Honda I wanted. They answered every question I had and without any second thought I made my decision to buy my new accord. I would recommend thes the Honda I wanted. They answered every question I had and without any second thought I made my decision to buy my new accord. I would recommend these guys and DCH Honda to any friend and family member looking to buy future hondas for themselves. Overall, best customer interaction and an amazing deal! More

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Visited the dealership earlier and this has to be the easiest and most hassle free experience I ever had at a dealership. As most online car shopper, I shopped around online and called multiple dealershi easiest and most hassle free experience I ever had at a dealership. As most online car shopper, I shopped around online and called multiple dealerships to get pricing. Most of them gave a either high pricing or insisted their manager is capable of getting lower price but only if I drop in, do these people not know why we shop online in the first place? Called DCH Paramus Friday night and John immediately gave me a price, he even gave me OTD price so I know exactly what to expect when I come in. With the low price and straight forward talk from John, I was convinced to come in. Came in Saturday and met John, he went over everything that was needed to be done. For the first time ever, I did not feel like I was in a dealership buying car, no haggling, no tricks, nothing, what was mentioned over the phone was honored. I salute the management of DCH, your style of management and how you treat customers will no doubt earn my future business and many more customers I'm sure. If there's any negative from this experience, it was the long wait. The place had over a hundred people in there that day, can't really blame them on that. John even offered us sandwiches since we've been waiting for so long, even with more customers waiting, I never felt getting rushed. Bottom line - If you want to buy a car without the hassle of dealing with traditional salesman tactics, this is the place to go. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- This is an update 6 months after my purchase of a 2013 Honda CRV. Nothing has changed about the sales experience, it was great. What is bothering me is the after sales experience. When I initially purchased the vehicle, I had the crossbar and door edge guard option added. I was told to come in on a weekday to have the parts installed since they do not install parts on weekends. This was ok, so I called John and set up a date for the installation. Problem was they did not have the parts for door edge guard in stock when I brought the car. How can they sell you something and not have the parts ready, or even a heads up courtesy to let me know it's not available so I wouldn't waste a trip, and I live 50 miles away. Since I live so far away so I planned to contact John when I know I'll make a trip to the area. This is what really bother me here, each time I called, I'm either unable to reach John, or getting placed on hold by the service department and nobody would respond. Six months later, my door edge guard is still not installed. Summary: Sales is top notch, Service or communication between sales and Service Department is lousy, follow up after sales especially if you have already paid for something is NON-EXISTING. More

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