John Nelson
John Nelson at Jaguar Land Rover Schaumburg

John Nelson | Page 8

General Manager

Jaguar Land Rover Schaumburg

920 W Golf Rd
Schaumburg, IL 60194

5.0
188 Reviews
5.0

188 Reviews

Write a Review

Dealership Experience

15 yrs, 2 mos

188 Reviews of John Nelson

November 18, 2022

Dealership Rating
Employee Rating

Toyota dealership service vibes at a Range Rover. They just want to get that commission and after that customer can go to xxxx. Dealt with bmw and benz dealerships my whole life and they never eve More

by Ali Athar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ken Ferrari, Kevin Dorsey, Stephen Pavlik, Sam Badro , Carlo Alvar, Christian Csavoy, Luis Guizar, Tom Palm, Raul Tomsa

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

October 17, 2022

Dealership Rating
Employee Rating

This was the best experience I ever had purchasing a car. Jacqueline was excellent Thank you! More

by lrcb27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hunter Spitzer , Jacqueline Easley

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

October 10, 2022

Dealership Rating
Employee Rating

Jaqueline was good until communication fell apart after the car arrived. The finance manager was lazy. There should be no reason why it would take him several days to draft a cash sale. Even after I ask to More

by wkhazem
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jacqueline Easley, Luis Guizar

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

Jun 24, 2023

wkhazem responded

Very good prompt response. It has been almost a year and this is the first time I hear from anyone beside Jacqueline. I bought 200k vehicle and you guys acted like who cars. Definitely no customer service. You should always treat customers right. In this market it does not matter you will sell your inventory but if you are on this for the long Haul, what would you do when the market flip with bunch of inventory and unhappy customers.

September 27, 2022

Dealership Rating
Employee Rating

Jacqueline was professional and helpful, highly recommend her! i will ask for her next time. Jerry More

by jerry82
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Easley, Luis Guizar

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

September 23, 2022

Dealership Rating
Employee Rating

This team was easy to work with and provided a great deal with great inventory. More

by WMBLACK7662
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Kaminski

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

September 15, 2022

Dealership Rating
Employee Rating

Mike was amazing, one of the friendliest people we have had to deal with when purchasing a vehicle. He made the numbers work and we are very happy with everyone at Land Rover Schaumburg! More

by salmanaminali
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Buedel, Luis Guizar

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

September 08, 2022

Dealership Rating
Employee Rating

They went out of their way to make the deal work. Going in to get the promised work done in a couple weeks. More

by chadcoe81
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hunter Spitzer , Jacqueline Easley

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

August 26, 2022

Dealership Rating

Darren was very helpful, transparent, and a pleasure to work with. I felt comfortable dealing with him and he seemed to have my best interest in mind More

by akantamneni
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Guizar, Darren Little

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

August 24, 2022

Dealership Rating
Employee Rating

This is my third vehicle that I've purchased from Vonce and each experience has been an absolute pleasure. Vonce is incredibly knowledgeable of each of the Land Rover vehicles. I've given Vonce a run for More

by dduke0830
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vonce Isom, Tom Palm, Raul Tomsa

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 26, 2022

Dealership Rating
Employee Rating

Very professional and easy to communicate via text, call or internet. Tom Licata (salesman) was very informative and patient through the complete process. Thanks for the assistance More

by Dan Lamp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Guizar, Tom Licata

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

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