John Nguyen
John Nguyen at Elk Grove Toyota
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John Nguyen | Page 4

Express Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.3
70 Reviews
4.3

70 Reviews

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70 Reviews of John Nguyen

November 10, 2019

Dealership Rating
Employee Rating

Every time I have my car serviced at Elk Grove Toyota the work is performed with my complete satisfaction by a very professional service staff. More

by TedMan
Recommend Dealer
Yes
Nov 10, 2019

Elk Grove Toyota responded

We are really happy to hear this! Thank you for coming to see us for service!

September 30, 2019

Dealership Rating
Employee Rating

John Nguyen is great!!! He did excellent job!!! Keep us updates, regarding our car status. Good service. Very good adviser! Gave us very recommendation regarding which parts is great. More

by Juan
Recommend Dealer
Yes
Oct 01, 2019

Elk Grove Toyota responded

Thank you for taking the time to review our dealership and John here online. We are happy to hear about your wonderful visit with us. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager 916-405-8000

September 10, 2019

Dealership Rating
Employee Rating

Very nice guy Good service and great atmosphere place Andy Tran very nice, friendly. The dealship service Center very clean, quality of work excellent, right More

by Don59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Long Truong, Jeannette Blair, Alvin Kumar, Andy Tran , Chris Her, Jeffey Le, Minh Ly, James McGaha

Sep 13, 2019

Elk Grove Toyota responded

Thank you for your kind words and your business! We appreciate your feedback!

August 27, 2019

Dealership Rating
Employee Rating

Service rep. is professional. Thoroughly outlined the findings and cost associated with each service needed. Recognizing my time is also valuable. As a res More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 30, 2019

Elk Grove Toyota responded

We are happy to hear this! Thank you for trusting us with your vehicle! We look forward to working with you again!

June 21, 2019

Dealership Rating
Employee Rating

Elk Grove Toyota I have been taking my cars here for many years and have never had a bad experience! John and his team listen to my problem and diagnosed the problem More

by moorepack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 22, 2019

Elk Grove Toyota responded

Thank you for your kind words and continued business! We look forward to working with you again!

May 28, 2019

Dealership Rating
Employee Rating

Oil change and 4-wheels alignment services This dealer Servicer cares about their customers. Especially, I liked the way John Nguyen did. He went over and explain to me about my car inspectio More

by William8833
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 28, 2019

Elk Grove Toyota responded

Thank you for your business and kind words for John! We look forward to working with you again!

May 08, 2019

Dealership Rating
Employee Rating

90k and leak fix John was fantastic! When he realized my rattle might turn into something bigger, he offered me a free rental car. I ended up with a hybrid Camry and f More

by CamryGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 08, 2019

Elk Grove Toyota responded

Thank you for your feedback & kind words! We are happy to hear that John provided you with a 5-star customer service experience! We appreciate your business!

May 07, 2019

Dealership Rating

Courteous and quick Arrived on time at my appointment and got my vehicle serviced quickly and efficiently. Lots of seating in the waiting area but the WIFI is pretty slow More

by Rex123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 08, 2019

Elk Grove Toyota responded

Thank you for your review and feedback! We appreciate your business & are happy to hear your vehicle was serviced quickly. We will take a look at the wifi - sorry for any frustration! We look forward to working with you again!

April 01, 2019

Dealership Rating
Employee Rating

Tires rotation It took too long for a tires rotation. I had an appointment and was told it could take up to 1.5 hours for the service. I was waiting for close to 2.5 More

by Ninjaguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Miguel Navarro, Andy Tran , Primal Kumar , Joel Garcia, Jose Garcia , Nicholas Kersten, Gustavo Rios, Anthony Roman

Apr 02, 2019

Elk Grove Toyota responded

Thank you for reaching out to us. We apologize for any delays you experienced. We are currently working to build a larger service facility across the street to help alleviate wait times. We hope to earn back your business!

March 07, 2019

Dealership Rating

At the Toyota dealer in Elk Grove California Extremely awesome service. Daniel is very helpful and has very clear explanation about my car and what I need to do to taking care of my car. Thanks More

by Lovemycat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andy Tran , Daniel Kinnear

Mar 07, 2019

Elk Grove Toyota responded

We are happy to hear this! Thank you for your kind words for our Elk Grove Toyota staff! We appreciate your business & look forward to working with you again!

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