John Nguyen
John Nguyen at Elk Grove Toyota

John Nguyen | Page 4

Express Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.8
88 Reviews
4.8

88 Reviews

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88 Reviews of John Nguyen

August 22, 2022

Dealership Rating
Employee Rating

Good and convenient services and affordable . Easy to make appointments. Keep doing what you are doing More

by Howard.h.vu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Lau, Khang Bui, Michaela (Mickey) Alvares , Lauren Addison, Anthony Aldrete, Sulaiman Aziz, Jose Calderon, Brian Chase, Kevin Nguyen

Sep 15, 2022

Elk Grove Toyota responded

Thank you for this feedback! We appreciate your business!

July 14, 2022

Dealership Rating
Employee Rating

It’s a lot easier to deal with people at this dealership. They explain clearly what they need to do with my car. More

by lila_arca
Customer Service
Recommend Dealer
Yes
Aug 08, 2022

Elk Grove Toyota responded

We appreciate your business! Thank you for taking the time to tell us about your experience! We look forward to working with you again!

June 02, 2022

Dealership Rating
Employee Rating

Need more care and assistance with client service. Please need more attention and support for client while waiting @ repair 🧑‍🔧 service More

by Aljr007
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Sulaiman Aziz, Johnathan Hutchison

Jun 17, 2022

Elk Grove Toyota responded

Hello - Thank you for this feedback. If there are any outstanding issues that we can address, please contact Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000.

March 03, 2022

Dealership Rating
Employee Rating

Do not have good costumer service. Expensive. Bully you to getting their most expensive product.!! More

by curl.discard.0v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sulaiman Aziz

Mar 21, 2022

Elk Grove Toyota responded

Hello -- We'd like to hear more about your experience and address any concerns or outstanding issues. At your earliest convenience, please contact Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000.

November 01, 2021

Dealership Rating
Employee Rating

Efficient and helpful! Attentive to my issues and time limitations, very knowledgeable about my vehicle needs. More

by Pedro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 11, 2020

Dealership Rating
Employee Rating

Nice professional staff and service is fast & thorough. Wait time is reasonable and staff will give detailed explanation for the service that’s being performed More

by Edwinguintu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2020

Elk Grove Toyota responded

Thank you for taking the time to tell us about your experience with us! We appreciate your business and look forward to working with you again in the future.

November 30, 2020

Dealership Rating
Employee Rating

I didn’t like the way my service repair was handled by the service manager. It seemed that he was encouraging me to spend more money on unnecessary repairs. More

by Ive1
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2020

Elk Grove Toyota responded

Hello, I apologize for your experience. I would like to get more information to better address your concerns. You can contact me through email at Jblair@elkgrovetoyota.com or by phone at 916-405-8000 and ask to speak with Jeannette Blair. Your complete satisfaction is very important to us. I hope to hear from you soon. Sincerely, Jeannette Blair Customer Relations Manager

November 18, 2020

Dealership Rating
Employee Rating

My husband brought my car in for a regular service. He was very impressed with the facility, the service rep, lounge & process. We’ll take my car back to EG Toyota. More

by Lashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2020

Elk Grove Toyota responded

Hi Lashley, I am very happy to hear about your husbands experience here at Elk Grove Toyota. Your comfort and complete satisfaction is always our number one goal. We look forward to serving you and your husband for many years to come. Sincerely, Jeannette Blair Customer Relations Manager

September 16, 2020

Dealership Rating
Employee Rating

Each and every person we worked with provided excellent service and made purchasing a new vehicle an easy and enjoyable experience. We would definitely come back to purchase another vehicle in the future. More

by Nina T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Sliney , Travis, Richard

Sep 17, 2020

Elk Grove Toyota responded

Hi Nina, Thank you for taking the time to review Elk Grove Toyota here online. We hope you are enjoying your new vehicle. I am glad to hear that our staff was helpful during your time with us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

September 01, 2020

Dealership Rating
Employee Rating

I drove from Stockton to visit Elk Grove Toyota due to their great price on 10k service! Also, impressed with the pit stop concept,with no appointment needed! Thanks More

by dsummers5333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2020

Elk Grove Toyota responded

Hello, Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

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