John Redden | Page 14

Best time ever. Friendly and well informed staff. I don't have a lot of free time but wasn't pressured to make a decision. Answered all questions. John Redden did a l Friendly and well informed staff. I don't have a lot of free time but wasn't pressured to make a decision. Answered all questions. John Redden did a lot to help me make the right choice and Dirk was excited to explain the options and functions in an easy to understand manner. I had a good time. More

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Unprofessional and belittling Client Advisor John Redden promptly followed up with me via email after I inquired about a car on their website. After obtaining more information abou Client Advisor John Redden promptly followed up with me via email after I inquired about a car on their website. After obtaining more information about the car, I did some research on the market value of the specs of this car and followed up with him with an offer. His reply was curt and unprofessional, passively suggesting I was ignorant. Perhaps my offer was low but that's why you negotiate, right? There's too much inventory of (and too many other BMW dealers offering) the particular car I'm looking for to make it worth working with someone so rude. More

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Excellent Experience, No Hassel In short, I worked with John Redden for 6 months trying to find my perfect car. Throughout that entire time I was treated with respect and never press In short, I worked with John Redden for 6 months trying to find my perfect car. Throughout that entire time I was treated with respect and never pressured to purchase a car. I knew that I would be buying a car from him once I found It though. He was a pleasure to work with and is always available for any questions. As for the rest of the dealership, it is kept clean and has all of the comforts you would expect. The staff were great from the genius Nate through the sales manager Jared to the finance manager Mike. I'm looking forward to enjoying my M3 and working with the service staff to keep it perfect. I highly recommend this dealership to anyone interested in aquiring a new BMW. More

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Fantastic car buying experience John Redden did a great job as my client advisor as we worked the details over the phone. When I went to get the car there were no unwanted surprises, John Redden did a great job as my client advisor as we worked the details over the phone. When I went to get the car there were no unwanted surprises, only a very pleasant buying experience. Dirk Steffen did a super job going over the car with me and answering all my questions. I am very pleased to recommend this dealership to anyone in search of a BMW. More

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Very helpful and easy to work with Had a very easy experience leasing. Everyone was helpful and willing to answer any questions and let me test any vehicle. Went back multiple times w Had a very easy experience leasing. Everyone was helpful and willing to answer any questions and let me test any vehicle. Went back multiple times without pressure before finally deciding. More

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Excellent experience My out of state purchase could not have been easier! I knew what I was looking for and John Redden answered all of my questions and provided informat My out of state purchase could not have been easier! I knew what I was looking for and John Redden answered all of my questions and provided information throughout the 2 weeks it took me to make a final purchase. We communicated by phone and e-mail, and the time I spent in the dealership to finalize everything was only about 2 hours. I received a fair price for my trade and the deal on my 328i was well worth the trip from Pennsylvania. More

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Satisfied for a first timer !! It was my first BMW. But John made it pretty easy for me. He showed me all the options which could fit in my choice and helped me to make my decision. It was my first BMW. But John made it pretty easy for me. He showed me all the options which could fit in my choice and helped me to make my decision. Initially, the conversation was not that good, but later on it was really good. I had one small issue with my lease agreement, the model number of my car was not listed correct. But, that was corrected next day when i pointed that out. Overall, i was satisfied with my buying experience. I will recommend this dealership to my friends. Good Job John. More

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Excellent BMW Buying Experience!! Thanks to John Redden, our first BMW buying experience was very positive and stress-free. He did a excellent job of showing us the different BMW model Thanks to John Redden, our first BMW buying experience was very positive and stress-free. He did a excellent job of showing us the different BMW models, assisting us in placing the custom order, keeping us informed of the progress of the build, and finally facilitating the purchase process. It was first class service all the way. Justin Niedzwiecki was a genius at showing us all the great features in our new BMW X1. Thank you BMW of Westlake. More

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Great all-around experience I contacted the dealership after finding a car equipped just like I wanted. John Redden was great to work with and always e-mailed or called promptly I contacted the dealership after finding a car equipped just like I wanted. John Redden was great to work with and always e-mailed or called promptly whenever I had questions or needed additional info. He even drove to the Audi dealership to pick me up after I dropped off my leased car. There were no surprises with the transaction and no undue pressure from Mike in Finance to purchase any add-ons that weren't needed. I would highly recommend working with this dealership and I would do so again even though this was a 2 hour drive for me to get there from Columbus. More

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John Redden John and the entire BMW team made my buying experience easy and pain free. No high pressure, fair treatment and a thorough explanation of the process John and the entire BMW team made my buying experience easy and pain free. No high pressure, fair treatment and a thorough explanation of the process, the car and all of its' features. I highly recommend seeing John for your next new or used car purchase. You will not be disappointed. More

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