John Redden | Page 13

New 330 The new car is great and I couldn't be happier. John Redden did a great job watching for one that met my needs and working with me to get a tremendou The new car is great and I couldn't be happier. John Redden did a great job watching for one that met my needs and working with me to get a tremendous deal. I'm a repeat customer as I came in for a new car when the lease on my 328 expired. Bob Strecker was great in helping finish up, Mike made the finance process easy and smooth, and Justin was excellent in helping me get all of the technology set up. I'll definitely be back again! More

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Great salesman We recently purchased a BMW from BMW of Westlake. Our experience buying our car was pleasant. John, the salesman, was very nice and knowledgeable. We recently purchased a BMW from BMW of Westlake. Our experience buying our car was pleasant. John, the salesman, was very nice and knowledgeable. I would reccomend going to see John to anyone looking for a car. He should get the gold star for salesmen!! More

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Straight forward deal John contacted me after an internet request on a car. He was honest and straight forward and had the deal complete the next business day. Everything w John contacted me after an internet request on a car. He was honest and straight forward and had the deal complete the next business day. Everything was exactly as discussed. His service was professional and engaging. It was a pleasure doing business with him and the dealership and worth the 3 hour drove from MI. More

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Truly a full service dealership Working with BMW Westlake to lease a new X3 was great. Every person that we interacted with was personable and polite. John listened to what I was Working with BMW Westlake to lease a new X3 was great. Every person that we interacted with was personable and polite. John listened to what I was looking for and delivered exactly what I wanted. He was very knowledgeable about BMW different features when we took the X3 for a test drive. John was more than willing to work with me on my trade in value and made everything a very smooth and simple process. Nez went through a lot of the cars features step by step with us and even offered to come to our home to program our garage door opener because it could not be programmed on site. Mike was very easy to work with and helpful when going over the leasing documents. Will continue to do business with this dealership in the future. More

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Pleasant Experience This is my second time leasing a car with John Redden's help. Again his help and knowledge made for a pleasant experience. He is patient and can wa This is my second time leasing a car with John Redden's help. Again his help and knowledge made for a pleasant experience. He is patient and can walk you through without any hassles or games. This time we did most of work over the phone saving me a lot of time. He doesn't pressure you to close the deal today. Also, no arm twisting for extras when it came time to sign paper work. Everything was clearly spelled out and handled efficiently. More

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Very happy customer John Redden is a great guy, very easy to work with. smooth, simple, everything transparent, we get the deal done within 1 hour and my family is very h John Redden is a great guy, very easy to work with. smooth, simple, everything transparent, we get the deal done within 1 hour and my family is very happy. More

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Excellent experience I was impressed with their professionalism. Very polite and friendly as well. The purchase process went smooth and they went through the instruction o I was impressed with their professionalism. Very polite and friendly as well. The purchase process went smooth and they went through the instruction of all features that the car has to offer. More

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Great experience Friendly, knowledgeable staff. Low pressure and honest. They put a tiny ding in the paint on the bumper taking the car out of the showroom. Barely no Friendly, knowledgeable staff. Low pressure and honest. They put a tiny ding in the paint on the bumper taking the car out of the showroom. Barely noticeable. They could have easily not mentioned it and let me go. Instead, they owned up to it and are, of course, fixing it. More

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Great deal on lease This dealership is very professional and I had a great experience leasing my first BMW. Everything was explained thoroughly, my car was perfectly clea This dealership is very professional and I had a great experience leasing my first BMW. Everything was explained thoroughly, my car was perfectly cleaned before picking it up and I feel like I got a great deal. More

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Best time ever. Friendly and well informed staff. I don't have a lot of free time but wasn't pressured to make a decision. Answered all questions. John Redden did a l Friendly and well informed staff. I don't have a lot of free time but wasn't pressured to make a decision. Answered all questions. John Redden did a lot to help me make the right choice and Dirk was excited to explain the options and functions in an easy to understand manner. I had a good time. More

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