John Renier | Page 5

Great dealership. Always there for our needs. Would recommend Klaben to all our family and friends. Always there for our needs. Would recommend Klaben to all our family and friends. More

by ITALIAN394 Verified Customer Verified Customer

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They are always nice and polite and I enjoy going to them for all my needs for all my needs More

by wandadeemer Verified Customer Verified Customer

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Pleasure to work with Stacey and the Klaben team. Made the process smooth and painless. Made the process smooth and painless. More

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We enjoyed the purchase experience here so much we ended up buying twice. Mike Jr. was great from the beginning. Bought a ‘23 F150 Platinum and the experience couldn’t have been smoother. Had some small iss up buying twice. Mike Jr. was great from the beginning. Bought a ‘23 F150 Platinum and the experience couldn’t have been smoother. Had some small issues with paperwork but it was a complicated process and in the end he made it right. He was extremely professional, available to answer questions, and kept us updated about the process. It was so good that we ended up getting a ‘23 Bronco Sport Outer Banks for my wife two weeks later also with Mike Jr! He and his dad were courteous, and motivated to make the sale. We believe we received an excellent price on both and highly recommend this dealership. Mike Jr specifically! More

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Well I just rated the service dept which is impeccable! I've bought 3 cars from here since 2008 and wouldn't go anywhere else. I've bought 3 cars from here since 2008 and wouldn't go anywhere else. More

by SASSYSAD2002 Verified Customer Verified Customer

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Well I just rated the service dept which is impeccable! I've bought 3 cars from here since 2008 and wouldn't go anywhere else. I've bought 3 cars from here since 2008 and wouldn't go anywhere else. More

by SASSYSAD2002 Verified Customer Verified Customer

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Thank you mike Klaben for digging deeper into my problem with my computer system on my f350 with my computer system on my f350 More

by MRPLOGISTICS48 Verified Customer Verified Customer

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John was excellent to deal with and he definitely went above and beyond to make sure my truck was fixed right above and beyond to make sure my truck was fixed right More

by JimW Verified Customer Verified Customer

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Well went in for service this morning and gotta give 5-STARS. John R was everything you would want in dealing with service. Pleasant..informative, treats you like he would want to be treated with a touc 5-STARS. John R was everything you would want in dealing with service. Pleasant..informative, treats you like he would want to be treated with a touch of humor. I was exceptionally satisfied. SERVICE...would recommend with no hesitation..! More

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I was so excited to have an opportunity to deal with Klaben. Salesman was pretty good, he kinda did his best, however he did no haggling to try and get me a better price, just whatever finance said he r Klaben. Salesman was pretty good, he kinda did his best, however he did no haggling to try and get me a better price, just whatever finance said he repeated. Was not happy that they wanted to sale me a warranty for an extra year's worth of payments, which for me was an additional $5000 approx. Then I found out that the auto loan which finance my vehicle charges $6.00 if I pay online/phone by credit/debt card or an additional $4.00 if you do it via check. Would not be so surprised, but I work in payments so I know that is "ridiculous". Last straw...I purchased my car in December and needless to say tried my air conditioner.."warm air"...go figure; haven't had the car for 6 months and service is already needed. Did you check the car when you received it, and if you did..and you knew about this I should have been told! Went to Klaben's where I purchased the vehicle, they wanted to know if I had time to stay on a Thursday morning...inwhich I replied no I have to go to work. My sales person told me to bring it in next day 10:00am, I was there at approximately 9:40am all to find out he was not there (his day off) and service had no idea about it. The gentleman in service did give me an appointment for the following Tuesday 8:00am (4/18/23)..so needless to say can't wait to see how that goes. I want to LOVE Klaben..but I don't know. Won't give it 1-star..but can't give it 5-stars by a longshot.! More

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