John Ruper
John Ruper at Ken Ganley Ford Parma

John Ruper | Page 11

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
370 Reviews
4.7

370 Reviews

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370 Reviews of John Ruper

March 25, 2025

Dealership Rating
Employee Rating

John Rupert handled my issue with sinserity and integrity . I was kept up to date and felt confident in the end result. I think your dealership is blessed with these two employees. I wholeheartedly would rec More

by ron.barski1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Mar 26, 2025

Ken Ganley Ford Parma responded

Ron, thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad John, George, and our team were able to help, and we hope to see you again!

Mar 28, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! Thanks again for the recommendation, and have an amazing day!

Apr 08, 2025

ron.barski1 responded

Thank you again

March 15, 2025

Dealership Rating
Employee Rating

Was a great experience with the team at Ganley had to wait for my truck but it was handled very well More

by AHASZYC
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, Madelyn Vega , Mike LaScola

Mar 17, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma!

March 12, 2025

Dealership Rating
Employee Rating

My experience with Ken Ganley Ford in Parma was overall positive. The team is very knowledgeable of their products and were responsive to my calls and emails during the leasing process. The dealership was More

by Destiny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace , Fernando Rodriguez

Mar 13, 2025

Ken Ganley Ford Parma responded

Destiny, Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 10, 2025

Dealership Rating
Employee Rating

Everyone we worked with were very nice and helpful. All of them were knowledgeable in their respective areas. Thanks to all for a good experience. More

by Darlene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson, Tracy Sapienza

Mar 13, 2025

Ken Ganley Ford Parma responded

Hi Darlene, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 14, 2025

Ken Ganley Ford Parma responded

Darlene, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 08, 2025

Dealership Rating
Employee Rating

Excellent Service! Quick and prompt great looking service manager excellent beard. The only place I go for service and sales! More

by Mary Watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Matt Palffy, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky , Alicia Jeffery, Dave Moga, Matt Newman

Mar 10, 2025

Ken Ganley Ford Parma responded

Mary, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

March 03, 2025

Dealership Rating
Employee Rating

Ken Ganley Ford was helpful. They made sure that I was happy. No arguments and great sales people. Totally satisfied. More

by lieskemike185
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2025

Ken Ganley Ford Parma responded

Thank you, Mike, for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

March 01, 2025

Dealership Rating
Employee Rating

Mark y Fina cena también fideos good job fandango me tiene New bronco sport i love, también did gratis job, will recomiendo People More

by Boribermudez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Nick Feruito

Mar 02, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

February 28, 2025

Dealership Rating
Employee Rating

We had a fantastic, professional experience. Pam was great to work with and very knowledgeable! More

by Ziefam4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 02, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 22, 2025

Dealership Rating
Employee Rating

Outstanding customer service,very easy to talk with. attention to detail was evident. I would highly recommend. More

by wilse72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson, Nick Feruito , Ken Stafford

Feb 23, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Feb 26, 2025

Ken Ganley Ford Parma responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 18, 2025

Dealership Rating
Employee Rating

Very knowledgeable and sympathetic to our cause Mark and Pam were awesome. Simply a awesome crew. More

by jeffkozma1020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Mark Rezzano, Nick Feruito , Alicia Jeffery

Feb 18, 2025

Ken Ganley Ford Parma responded

Thank you, Jeff! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pam and Mark met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

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