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John Ruper
John Ruper at Ken Ganley Ford Parma
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John Ruper | Page 3

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
214 Reviews
4.8

214 Reviews

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214 Reviews of John Ruper

March 11, 2024

Dealership Rating
Employee Rating

Excellent experience, timely, staff was great, we live the vehicle and the store! Tremendous experience More

by Rmkistler
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

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Mar 12, 2024

Ken Ganley Ford Parma responded

It's great to hear that John was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

March 09, 2024

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Employee Rating

Returning customer! We’ve enjoyed the care from the Ganley team, and look forward to further business in the future. More

by ckolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Mike LaScola

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Mar 09, 2024

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

March 08, 2024

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Employee Rating

Very satisfied with the process of buying my new vehicle. Easy and quick. Would definitely come back to buy another vehicle. More

by rjmih
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Bert Cslzek, Rich Vargo

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Mar 08, 2024

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Parma!

February 17, 2024

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Great customer service The time was taken to explain everything and go over our options. The team at Ganley went above and beyond More

by Yenko40
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

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Feb 18, 2024

Ken Ganley Ford Parma responded

Wow! Thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime!

February 14, 2024

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Employee Rating

Very straightforward. Very helpful with financing. Pleasant and timely experience. Reputable dealership makes for stress free transaction More

by LAURIEFRANKITO
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

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Feb 15, 2024

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us, Laurie! We're happy to hear it went well and truly appreciate your feedback!

February 10, 2024

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Employee Rating

A dealership is defined by it's staff. I have been working with John Ruper for over 20 years. His attention to customer service is second to none! Pam has been instrumental in supportin More

by mrod6529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito, Tracy Sapienza

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Feb 11, 2024

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that John always provides you with great service. We thank you for choosing Ken Ganley Ford West!

February 09, 2024

Dealership Rating
Employee Rating

Purchased a new truck and we had to wait an extra week to close on the deal. John was really unkind and pushy during the entire process. Probably won’t go back to this dealership as long as he’s a manager th More

by Nmbruce1192
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pam Koglman

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Feb 09, 2024

Ken Ganley Ford Parma responded

Thank you for your business! We are sorry to here that you are unhappy with your visit. We would love the opportunity to speak with you to learn more details. Please reply with your first & last name and the best way to reach you. Reply here OR email our customer relations manager at JWheatley@ganleyauto.com thanks!

February 04, 2024

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Employee Rating

They did an excellent job, prepping my truck and walking me through all the amenities. Love, my Ford. More

by Rupersranch
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

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Feb 04, 2024

Ken Ganley Ford Parma responded

Thank you so much for choosing Ken Ganley Ford West! Please let us know if John can be of any more assistance!

January 27, 2024

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Employee Rating

Had a few issues that were resolved right away. I was pleased with the results. More

by Pathfinder1149
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

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Jan 29, 2024

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 23, 2024

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Employee Rating

He was very good sales person. He was on top of his job and he got us a great deal. More

by Khyranichelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Tom Yerace, Morgan Gallagher, Dan Overman, Matt Palffy, Nick Feruito, Tracy Sapienza, George Hadgigeorgiou

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Jan 24, 2024

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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