John Ruper
John Ruper at Ken Ganley Ford Parma
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John Ruper | Page 2

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
207 Reviews
4.8

207 Reviews

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207 Reviews of John Ruper

April 01, 2024

Dealership Rating
Employee Rating

The Ken Ganley Ford team and CJ were easy to work with and I would return to Ken Ganley when looking for my next Ford. More

by pcrucitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Nick Feruito

Apr 01, 2024

Ken Ganley Ford Parma responded

We are pleased to hear C.J. provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 31, 2024

Dealership Rating
Employee Rating

Very accommodating and friendly. Never felt pressured. Will recommend to friends My sale person Bert Csizek is fantastic. More

by Virgil Cox
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Mar 31, 2024

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Bert here at Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

March 21, 2024

Dealership Rating
Employee Rating

I went to several other dealers and I was not at all satisfied. I went in to this dealership’s and Bubba immediately greeted me and worked so hard to get me a great deal at a fair price I was very impre More

by shanawebb07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Bubba and our team, and we look forward to working with you again.

March 11, 2024

Dealership Rating
Employee Rating

Excellent experience, timely, staff was great, we live the vehicle and the store! Tremendous experience More

by Rmkistler
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Mar 12, 2024

Ken Ganley Ford Parma responded

It's great to hear that John was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

March 09, 2024

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Returning customer! We’ve enjoyed the care from the Ganley team, and look forward to further business in the future. More

by ckolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Mike LaScola

Mar 09, 2024

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

March 08, 2024

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Employee Rating

Very satisfied with the process of buying my new vehicle. Easy and quick. Would definitely come back to buy another vehicle. More

by rjmih
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 08, 2024

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Parma!

February 17, 2024

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Employee Rating

Great customer service The time was taken to explain everything and go over our options. The team at Ganley went above and beyond More

by Yenko40
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Feb 18, 2024

Ken Ganley Ford Parma responded

Wow! Thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime!

February 14, 2024

Dealership Rating
Employee Rating

Very straightforward. Very helpful with financing. Pleasant and timely experience. Reputable dealership makes for stress free transaction More

by LAURIEFRANKITO
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Feb 15, 2024

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us, Laurie! We're happy to hear it went well and truly appreciate your feedback!

February 10, 2024

Dealership Rating
Employee Rating

A dealership is defined by it's staff. I have been working with John Ruper for over 20 years. His attention to customer service is second to none! Pam has been instrumental in supportin More

by mrod6529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2024

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that John always provides you with great service. We thank you for choosing Ken Ganley Ford West!

February 09, 2024

Dealership Rating
Employee Rating

Purchased a new truck and we had to wait an extra week to close on the deal. John was really unkind and pushy during the entire process. Probably won’t go back to this dealership as long as he’s a manager th More

by Nmbruce1192
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pam Koglman

Feb 09, 2024

Ken Ganley Ford Parma responded

Thank you for your business! We are sorry to here that you are unhappy with your visit. We would love the opportunity to speak with you to learn more details. Please reply with your first & last name and the best way to reach you. Reply here OR email our customer relations manager at JWheatley@ganleyauto.com thanks!

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