John Sell | Page 24

Routine oil change I hate to leave any type of negativity when sharing my opinion but sometimes it can be useful to the company to help better the customer service. The I hate to leave any type of negativity when sharing my opinion but sometimes it can be useful to the company to help better the customer service. The people who work in the service department are generally knowledgeable but I had a terrible experience when paying my bill. The girl was so unprofessional and couldn’t be bothered answering my question about a car loaner and rudely told me “I have no idea”. Well my thought is, it’s your department and you should have some knowledge about a general service. She didn’t even make eye contact. Really poor skills on this girls part. It made her look completely lazy and stupid in my opinion. More

by MAIR5112 Verified Customer Verified Customer

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Great experience Dealing with north penn was a great experience, especially for someone like me who hates the car buying process. Respectful staff and a great product Dealing with north penn was a great experience, especially for someone like me who hates the car buying process. Respectful staff and a great product. Would definitely recommend both the dealer and John Sell our salesman. Our third Mazda. More

by PEG_Z Verified Customer Verified Customer

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Fast great team We had our baby with us and the team did very well compromising with us and our baby enjoyed the time we spent there the team did very well getting us We had our baby with us and the team did very well compromising with us and our baby enjoyed the time we spent there the team did very well getting us in the car (CX-5) we wanted to help our family grow can't thank them enough. Thanks Mazda More

by ARMANDOMONDO Verified Customer Verified Customer

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a ok worked out for me went out of there way communicated well with me just make sure I get my extra key. came back on Wednesday got the inspection stickers put on. went out of there way communicated well with me just make sure I get my extra key. came back on Wednesday got the inspection stickers put on. More

by TRESLEY0 Verified Customer Verified Customer

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Straight forward and no hassles. John sells at NP Mazda really was mo pressure, and quick to help with all questions. Pricing was reasonable and the dealer was able to find the vehic John sells at NP Mazda really was mo pressure, and quick to help with all questions. Pricing was reasonable and the dealer was able to find the vehicle in the colors desired in short order. More

by MRLARRYCPA1 Verified Customer Verified Customer

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FEELS LIKE HOME!!! North Penn Mazda has a great staff. I absolutely love them. They are always so nice and welcoming. My salesman John Sell is the best of the best. Bren North Penn Mazda has a great staff. I absolutely love them. They are always so nice and welcoming. My salesman John Sell is the best of the best. Brent Freid is so nice to work with as well, keeps me on my toes....When I walk in I feel like I have known these guys forever. Thank you guys for everything. More

by kvdavis Verified Customer Verified Customer

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New Mazda CX5 Purchase Both Kyle and John Sell created a positive experience when purchasing my new Mazda. There was some confusion in communication at first but it was quic Both Kyle and John Sell created a positive experience when purchasing my new Mazda. There was some confusion in communication at first but it was quickly addressed and the experience was positive. I would definitely recommend this dealership and I will return when I am ready to purchase again. This dealership earned my business and I have already referred friends there. More

by KATHYHOFF712 Verified Customer Verified Customer

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John and Kyle always go above and beyond This is the second vehicle I've purchased from North Penn, and the second time I've had the pleasure to deal with John Sell and Kyle Neith. I've bough This is the second vehicle I've purchased from North Penn, and the second time I've had the pleasure to deal with John Sell and Kyle Neith. I've bought quite a few new vehicles over the years, and I've never had a better experience than I have at North Penn. I've almost come to see John and Kyle as friends. The process is easy, they go out of their way to make a deal, and they treat you fairly. When the deal was done, Colleen was a pleasure to deal with to square away the paperwork. There are at least three Mazda dealers closer to my house, but the next time I go to buy a car, I'll drive the extra 30 minutes out of my way to deal with North Penn, John Sell and Kyle Neith again. More

by Gary Mattox Verified Customer Verified Customer

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Talk to Kyle Neith. he'll make it happen .very friendly, nice, professional staff. No pressure. Got a great deal. John Sell very knowledgeable and calm. These guys get back immediatly via ema .very friendly, nice, professional staff. No pressure. Got a great deal. John Sell very knowledgeable and calm. These guys get back immediatly via email or text. Brent was very human for a finance guy and good sense of humor More

by POOHGRASSI Verified Customer Verified Customer

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Great service at North Penn Mazda! I've been a customer at North Penn Imports since 2003; the team serviced my 2003 VW Jetta which I had purchased elsewhere and then in 2008 I bought a I've been a customer at North Penn Imports since 2003; the team serviced my 2003 VW Jetta which I had purchased elsewhere and then in 2008 I bought a Mazda 3 from North Penn and then in 2017 I purchased a Mazda CX3 also from North Penn. The dealership has always treated me with great customer service and honest repair work. Ken and Dan in the body repair department have taken care of several "bumps and bruises" my cars have sustained over the years to my great satisfaction and the "upfront" service team of Amanda, Caitlyn and Will are always ready to answer any questions or concerns I have when I come to the dealership for routine Mazda maintenance . Because my experience with the purchase and service of my 2003 Mazda 3 had been so positive, I knew that when I had to replace the 3 due to a multi-vehicle accident I was going to purchase another Mazda product from North Penn..............,,and so I did!! My CX3 is perfect for me and thanks to everyone at North Penn, I know it'll be well taken care of! More

by C_SCHAEFFER Verified Customer Verified Customer

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