"The GOLD standard of car buying is set by Walter’s Mercedes"
- Carlos G.
I made the mistake of visiting a BMW dealership, and after meeting with what you think is the typical dealership sales guy who was pushy, aggressive, and rude..while being on his phone during the entire test drive I decided to give Mercedes a try.
In comes Walter’s of Riverside – On a Saturday morning, I found a great deal on a pre-owned CLA 250, and in a matter of an hour John Shelley had confirmed that the car was available, sent a custom video of the car, and asked me when I wanted to come in..the deal was so good I decided to drive to the dealer 40 MINUTES away that same morning.
John Shelley could not have been nicer, while being SO busy. It truly is incredible what a smile and kindness can do these days. Totally cool dude, that takes his job seriously. Super fun test drive and great car to drive. I was also on a huge time crunch and John got me in/out in about an hour or so. I promised to come back the next day.
Lo and behold, I came back and as requested John has prepped all the paper work, he then sent me to speak with Andy Towns the finance manager, and again, could NOT have been more professional, organized and kind. He made sure I understood every piece of paper I signed and wasn’t pushy or over the top.
Overall a truly great experience with a top notch team.
"Excellent sales rep and dealership. "
My first every buying a Mercedes and this dealership Attended all my needs. My sales rep John Shelley made everything easy and fast. Gave me a good deal and made my visit at Walters Mercedes of Riverside very pleasant. The finance personal Julio Guerrero was very helpful and kind during the process of everything needed and explained all that I needed answering. Thank you.
"Patient and Helpful"
John has been doing a great job helping me. I’m a very particular type of guy so I know what I want and John Shelley has been working hard to make it happen for me. Looking forward to doing business with him
"The most pleasant experience "
- Ms Johnson
John Shelley was by far the best car salesman I’ve worked with. He was exceptional in every way, he cared about my needs and kept me in my budget and was great company the entire time. I truly recommend seeing John Shelley.
Thank you to John Shelley! Very caring and great at what he does. I love my new car the GLe350. It was all very fun experience and I was treated very well
"MY new GLC"
- Aussie roots
I came in looking for a Mercedes SUV and was introduced to the very professional John Shelley. John took the time to explain the whole lineup and show me all the options that fit my budget. John runs a very tight ship there and comes across very professional with his pamphlets, reading info, etc. all made on his own behalf. Very impressive stuff and I can tell he will go far in his career at Mercedes Benz!
"Wonderful experience with John Shelley"
Very courteous and incredible service from John Shelley. He made it a very enjoyable experience for me to get my new car. It’s a dream come true. Thank you for getting me a great deal
Thank you John so much. Didn’t know how much I wanted a new car until you reached out. I’m Loving the E convertible.
"A family experience"
- Sicilian Boy
Truly appreciate John Shelley for all he helped me with on my recent Mercedes purchase. Treated me like I was his family! Thank you John
"My new GLE :)"
Thank you John Shelley for your outstanding customer service, felt no pressure during my time with you and I can tell that you genuinely care about me. It was a pleasure dealing with you