John Tarplee | Page 6

I have had nothing but great experience with doing business with Patrick Pontiac. I bought my VIBE new from them, and have serviced it right from the start. Its always fixed correctly, the service pr business with Patrick Pontiac. I bought my VIBE new from them, and have serviced it right from the start. Its always fixed correctly, the service prices are better than using local service shops. They shuttle me to and from work, always have the car ready when I asked for it. And they never tell me about a service that my car really does not need (such as local service shops do). Always friendly - and you can always get a soda form PATs cafe, while you do work on your laptop with their wireless service. More

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Eight years ago I purchased a new SUV from Patrick Buick GMC. I will admit, I was skeptical at first. I believe that back in the 90's I had a bad experience with being pressured to buy. Well, that has b GMC. I will admit, I was skeptical at first. I believe that back in the 90's I had a bad experience with being pressured to buy. Well, that has been erased! In 2003, I purchased a new GMC Envoy XL from Patrick Buick GMC. I feel like I'm the happiest SUV owner on the road. Not only am I EXTREMELY ecstatic with my SUV of choice, but getting it serviced has been a breeze. Patrick Buick GMC has performed 98% of my services and I've ONLY had positive experiences. They are extremely friendly and I really couldn't ask for more fairness. When I have questions, they answer them immediately. If I don't understand or feel something may not be right, they listen to me and address the issue. The lines of communications are wide open all day long. I've even called my service consultants when I was 400 miles away for advice and faxed car documents for their review/opinion. They were happy to help me and gave great advice. I'm known to keep my cars for long periods of time (i.e., decades). I look forward to continuing my service relationship with Patrick Buick GMC. If I'm still in the area, I would definitely purchase from them again and I would recommend both their sales and service departments to others. On a side-note, one item the I'll always remember was a meeting held for new car/SUV owners. Both sales and service consultants were on-hand for a 2-hour evening meeting that gave owners service tips about their new wheels. One item they stated was, "if you don't have a factory installed remote car starter, don't ad one. It could cause major problems." I'm so glad they told me and never added one. I know others who added them in the aftermarket and it's just been one headache after another. OK -- I think you got the point. I LOVE my dealer -- both service and sales and I would highly recommend Patrick Buick GMC to the world. Happy Driving, Melanie More

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Patrick is the best place to go to buy a vehicle or have service work done. Incredibly friendly and knowledgeable staff, state of the art facility, great pricing. Patrick is the only dealership in the Roche service work done. Incredibly friendly and knowledgeable staff, state of the art facility, great pricing. Patrick is the only dealership in the Rochester area I would take my car to for service. More

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Patrick makes everything very easy for the customer - from sales to service. Patrick actually cares about it's customers unlike some other dealers. Patrick was the best dealer that I have dealt with an from sales to service. Patrick actually cares about it's customers unlike some other dealers. Patrick was the best dealer that I have dealt with and there have been many. Unfortunately we have moved to Florida and will have to find a new dealership. More

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