John Wigger | Page 11

Everyone is always very friendly and accommodating! My questions are always answered and I always leave feeling confident that my issues will be resolved! My questions are always answered and I always leave feeling confident that my issues will be resolved! More

by ZANANORLEY Verified Customer Verified Customer

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Coastal Kia is completely reliable. From owner, Pat and hus assistant, Peggy to the very best Service Manger, John Wigger and his service advisors. There is a comfortable waiting area From owner, Pat and hus assistant, Peggy to the very best Service Manger, John Wigger and his service advisors. There is a comfortable waiting area and shuttle service if needed. I drive 1 hour and 45 minutes for service because it's the only Kia dealership I trust. More

by SUZCKE Verified Customer Verified Customer

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A time-wasting run-around! Ordered a part to correct a potentially dangerous defect THAT KIA ITSELF HAD IDENTIFIED! Appointment made and (theoretically) replacement part orde Ordered a part to correct a potentially dangerous defect THAT KIA ITSELF HAD IDENTIFIED! Appointment made and (theoretically) replacement part ordered well in advance. Dropped off the car as scheduled, and waited, and waited, and waited. First, the story was "we don't have the part." Then the story was "we ordered the wrong part." Blame shifted to the regional office and the computer system -- ANYONE BUT the people actually responsible! Waited some more to order the correct part when, MIRACLE OF MIRACLES, it turned out they DID have the correct part all along! Waited again for the work to FINALLY BE DONE! Of course, all through the comedy of errors (to be kind and not profane) the service manager who was actually responsible for the mess had disappeared from view! Hiding in the back, perhaps? Yet another mess at an incompetent NC Kia dealership (zero for three attempts, so far). More

by richardjhough Verified Customer Verified Customer

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Everyone has been so supportive and explained exactly what was going on and gave me choices of what I wanted to do while waiting…and let me know what is next,,,thank what was going on and gave me choices of what I wanted to do while waiting…and let me know what is next,,,thank More

by TB7JS3 Verified Customer Verified Customer

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Great customer service, very friendly, especially with our kids. Great atmosphere for families with children and pets. Very accommodating to your needs while you wait for your service with complimentary s our kids. Great atmosphere for families with children and pets. Very accommodating to your needs while you wait for your service with complimentary snacks and drinks and a jeep ride to entertain the kiddos! More

by kaytiejoannawhaley Verified Customer Verified Customer

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Friendly and professional staff, fast service and complimentary drive home while the driver was a delight to converse with. Thank you for the great experience. complimentary drive home while the driver was a delight to converse with. Thank you for the great experience. More

by ARUS.ARAMYAN Verified Customer Verified Customer

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The waiting area is very clean and inviting. All associates are knowledgeable and very friendly All associates are knowledgeable and very friendly More

by HARPDAY1 Verified Customer Verified Customer

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Absolute best dealership I've ever been to, they are very accommodating to ensure you are comfortable while dealing with your vehicle needs and will go above and beyond to help with anything needed to get yo accommodating to ensure you are comfortable while dealing with your vehicle needs and will go above and beyond to help with anything needed to get your vehicle right. More

by danny t12475 Verified Customer Verified Customer

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This dealership is outstanding, always helpful and on time with the service. I would recommend them to everyone time with the service. I would recommend them to everyone More

by PARTYMARTY94 Verified Customer Verified Customer

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The team was excellent as usual (Bob Tomlin). They took care of my issue with my vehicle and had me in a shuttle to get to work. I highly recommend Coastal Kia Service for your Kia Service. They took care of my issue with my vehicle and had me in a shuttle to get to work. I highly recommend Coastal Kia Service for your Kia Service. More

by MATTEARLEY Verified Customer Verified Customer

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