Johnnie Taylor
Johnnie Taylor at Five Star Subaru of Grapevine

Johnnie Taylor | Page 6

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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139 Reviews
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139 Reviews

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139 Reviews of Johnnie Taylor

June 24, 2022

Dealership Rating
Employee Rating

Don’t take you car in to be repaired here, they simply can’t get it done ! All the excuses , car there a month …. Now they are saying several more weeks ! They don’t know! No loaner ?!!! Customer servi More

by Patrick
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Tony Hooman, Marcus Procter

June 09, 2022

Dealership Rating
Employee Rating

Excellent costumer service and you feel that you are the first priority to take care off when you entered the building. Inside is very fresh and clean . Weldon subru team , keep it up More

by durreaslam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2022

Five Star Subaru of Grapevine responded

Thank you, durreaslam, for taking the time to rate your Five Star Subaru experience. Our advisors and techs are always available at 817-438-1700. We want to help with all of your vehicle concerns. Best Regards, Marcus Procter, Service Director

May 24, 2022

Dealership Rating
Employee Rating

Clean environment, fast and efficient service, courteous staff! I wish there was a 5 Star dealership in Burleson. More

by sheriparker299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2022

Five Star Subaru of Grapevine responded

Hello Sheri, On behalf of Johnnie and the entire Five Star Subaru service team, thank you for rating your visit. Customer satisfaction is always the goal and we hope to hear from you again at 817-438-1700. Safe travels and please stay in touch. Best Regards, Marcus Procter, Service Director

May 23, 2022

Dealership Rating
Employee Rating

Out of all the dealerships I have been to, Five Star Subaru is the best there is. Great atmosphere and comfortable setting. Also great customer service. Way to go Subaru!! Thank you More

by mozelladonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander-Munns, Shantai Isom , Jeff Davis

May 24, 2022

Five Star Subaru of Grapevine responded

Hello mozelladonald, We are happy to hear you feel welcomed and appreciated at Five Star Subaru. Customer care is definitely one of our priorities. Between visits, if Sean or I can offer our vehicle advice, please reach either of us at 817-438-1700. Your driving satisfaction is the goal. Thank you, Marcus Procter, Service Director

May 23, 2022

mozelladonald responded

Out of all the dealerships have been to, Five Star Subaru is by far the best there is. Great atmosphere and comfortable setting. Sean Roberts and his team members show me Great Customer Service. I knew I was in great hands. Way to go SUBARU!!!! Thank you and God Bless!

May 20, 2022

Dealership Rating
Employee Rating

impressed with the extraordinary service and professionalism at 5 Star Subaru Grapevine. Definitely will continue to use them along with buying my next car from them. More

by martinkingtexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2022

Five Star Subaru of Grapevine responded

Thank you, martinkingtexas, for taking the time to share your feedback about your service visit at Five Star Subaru. We appreciate the recognition and we look forward to hearing from you again at 817-438-1700. Safe travels! Kind Regards, Marcus Procter, Service Director

May 16, 2022

Dealership Rating
Employee Rating

Courteous and professional staff and job was completed on time Car washed and cleaned inside More

by hesslingal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2022

Five Star Subaru of Grapevine responded

Hello hesslingal, Johnnie and the Five Star Subaru service staff appreciate seeing you. Between visits, don't hesitate to contact us with technical or maintenance questions at 817-438-1700. Best Regards, Marcus Procter, Service Director

May 14, 2022

Dealership Rating
Employee Rating

Amazing service! They serviced everything I asked for, were courteous, professional and helped me solve any and every doubt I had about the vehicle. And a complimenta More

by Eddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2022

Five Star Subaru of Grapevine responded

Eddy, Thanks so much for choosing the service center at Five Star Subaru. We welcome your questions any time at 817-438-1700. Helping you fully enjoy your Subaru is a priority at Five Star Subaru. We appreciate you. Best Regards, Marcus Procter, Service Director

April 07, 2022

Dealership Rating
Employee Rating

Staff was pleasant and professional as well as quick & efficient .dealership was clean & organized. Waiting area was clean & well supplied but very cold More

by Jeannette Hamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2022

Five Star Subaru of Grapevine responded

Hello Jeannette, Thank you for choosing Five Star Subaru for your vehicle needs. We really appreciate the endorsement of so many of our staff. We want to hear from you any time you have vehicle concerns at 817-438-1700. Your driving comfort is our priority. Thanks again for sharing your feedback. Best Regards, Marcus Procter, Service Director

April 05, 2022

Dealership Rating
Employee Rating

Five Star Subaru is all about customer service and customer satisfaction. I cannot recommend them higher! From sales to service, they are top notch in every way! More

by reneestandley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2022

Five Star Subaru of Grapevine responded

Reneestandley1, Customer satisfaction is definitely a priority at Five Star Subaru. Thank you for recognizing our service staff. We look forward to seeing you and your Subaru again. Let us know when to expect you at 817-438-1700. Best Regards, Marcus Procter, Service Director

February 10, 2022

Dealership Rating
Employee Rating

Always professional courteous and the amenities second to none And the parts and service department know what they’re talking about and they know how to help More

by Subby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2022

Five Star Subaru of Grapevine responded

Hello Subby! It is always great to hear from our Five Star Subaru guests. Thank you for recognizing so many of our staff members and your service experience. We look forward to continuing to help you care for your car. Reach us anytime at 817-438-1700. Best Regards, Marcus Procter, Service Director

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