Johnnie Taylor
Johnnie Taylor at Five Star Subaru of Grapevine

Johnnie Taylor | Page 7

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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139 Reviews
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139 Reviews

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139 Reviews of Johnnie Taylor

February 07, 2022

Dealership Rating
Employee Rating

Great service always professional and on time. Would not take my car any where else. More

by Debrajoanne63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Procter

January 18, 2022

Dealership Rating
Employee Rating

Mr. John has been very helpful, professional and friendly. Job is done within promised time. I we visit 5 Star Suburbs again. More

by Edwinkao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2022

Five Star Subaru of Grapevine responded

Hello Edwinkao, We really appreciate your business at the Five Star Subaru service department. Please let us know when we will see you again at 817-438-1700. And don't hesitate to call between visits with questions. Thank you, Marcus Procter, Service Director

December 02, 2021

Dealership Rating
Employee Rating

I high recommend Five Star Subaru in Grapevine. They are efficient, friendly, honest, professional and a pleasure to work with. I highly recommend Mitchel Hunter (internet sales) and Mike in Service. This More

by Rommel3295
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2021

Five Star Subaru of Grapevine responded

Hello Rommel3295! Congratulations on your new Outback Touring! Our goal is to make certain you always love your Subaru. Mitchell, Mike, and all of us are here to share our advice. Stop by or give us a call at 817-438-1700. Thank you and Happy Holidays, Doug Laymon, Sales Manager

November 23, 2021

Dealership Rating
Employee Rating

As always I had a great service with the service department. I had gotten there early and they took me in and was very nice and helpful. I told my service person sorry didn't remember is name. That More

by pamelacobb244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 24, 2021

Five Star Subaru of Grapevine responded

Pamelacobb244, It is always a pleasure to welcome you to Five Star Subaru! Thank you for recognizing the safety of the Subaru brand. Any time we can help with your Outback, reach Johnnie or me at 817-438-1700. Safe travels and Happy Holidays to you and your family. Best Regards, Marcus Procter, Service Director

October 08, 2021

Dealership Rating
Employee Rating

Great service and friendly staff. Work was done correctly and ahead of schedule. I recommend them 100% More

by G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: BB Belharrat

Oct 09, 2021

Five Star Subaru of Grapevine responded

Thank you for recommending Five Star Subaru! We are grateful for the opportunity to help you care for your car and we welcome your questions between visits at 817-438-1700. Let us know how we can help. Take Care, Marcus Procter, Service Director

September 08, 2021

Dealership Rating
Employee Rating

I’ve had all work, including inspections, done on my now 10 yr old Subaru Outback at 5 Star Subaru, since they came to town. As everyone else says, they are professional, courteous, and calm. The building More

by Sandy C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2021

Five Star Subaru of Grapevine responded

Thank you, Sandy, for being one of our first customers and for remaining loyal. Our advisors are ready for your questions at 817-438-1700. Let's keep your Subaru around for another 10 years. Safe Travels, Marcus Procter, Service Director

August 27, 2021

Dealership Rating
Employee Rating

The dealership is very polite, knowledgeable & kind. The facility is clean And employees seem to be very happy. The service is outstanding Thank you Suparu More

by nem1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2021

Five Star Subaru of Grapevine responded

Nem1948, It is great to have your business at Five Star Subaru and we plan to keep it! Reach Johnnie or me at 817-438-1700 any time you have automotive concerns. We want to answer all of your vehicle questions. Thank you, Marcus Procter, Service Director

August 27, 2021

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Employee Rating

Took my vehicle in at 7:00, service center opened promptly at 7:00. I was called when the service was completed. I picked up car after work, didn’t take but 10 minutes before I was on my way home. E More

by Lcorl7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dyson Ellis , Brian Swarver

Aug 27, 2021

Five Star Subaru of Grapevine responded

Lcorl7, It is our goal to offer convenient solutions for our Five Star Subaru service customers. Thank you for recognizing the efforts of our service team and please let us know when to expect you again at 817-438-1700. Safe Travels, Marcus Procter, Service Director

August 06, 2021

Dealership Rating
Employee Rating

Friendly staff and quality work!! Keep up the good work and other dealers will close their doors. More

by Doug Nash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2021

Five Star Subaru of Grapevine responded

Doug, Thanks for endorsing Five Star Subaru. Your complete satisfaction will always be our priority. Reach Johnnie or me at 817-438-1700 any time you have maintenance or repair issues. We will be happy to share our advice. Thank you, Marcus Procter, Service Director

August 02, 2021

Dealership Rating
Employee Rating

Service provided was excellent.Both in service and Service provided was excellent. Both in service and maintenance. Very clean environment and helpful people. I proud to be a three Subaru car Family More

by martinkingtexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Five Star Subaru of Grapevine responded

Martinkingtexas, We are thrilled to have you as a part of our Five Star Subaru family! It is important you feel comfortable every time you visit. Call us again at 817-438-1700. We look forward to seeing you. Thank you, Marcus Procter, Service Director

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