"Mitch at Rock River Kia will treat you right"
Dealing with Mitch Edler and the rest of the staff at Rock River Kia was a pleasant experience. My wife and I were treated well, and everyone was professional and friendly. I got a good price, all my questions were answered, and Mitch helped me set up the infotainment system. I will recommend them to my friends and family.
My husband and I had a great experience purchasing a new Ford Fiesta from Joseph "Thank You" at Rock River Block. From admiring the vehicle to test driving, to the paperwork and negotiations, Joseph made us feel comfortable and at ease, and treated us kindly and with respect. He was never pushy, and it was very easy to work with him. Joseph spent so much time with us helping to explain all the features of the new car, and helped us set up our phones to the car's system. We also spent some time with Luke in financing, who was very helpful and ensured we had a deal we were happy with, and a monthly payment we were comfortable with. We absolutely recommend this team to anyone looking to purchase a vehicle.
Staff friendly and knowledgeable. Made truck buying experience less stressful. Myschelle was very nice and was able to handle all of our questions and address any concerns. She was very professional and helpful.
I started on their website. A rep messaged me on their site to see if they could assist me. I asked him where I could go to see a specific vehicle. He gave me the address and put me in contact with Johnny. Johnny verified the vehicle was located on site and invited me to come for a test drive. I told home I could be there in within the hour. He said he would make sure the vehicle was pulled up front and ready to go one we got here. He told me to ask for Josh Beitel when we got here. When we arrived we were created by a lovely gentleman named Harvey he invited us in and notified Josh we were here. Josh was was amazing. Very thorough but not pushy. He knew we had our heart set on a specific vehicle. He also knew what out financial limitations were. He worked with us to get the best deal. Today we will be driving home in our very first Brand New Car. Thank you Johnny, Harvey, Steve and especially Josh for making this an amazing experience.
"Joshua was Perfectly Professional!!"
I am an elderly woman and was skeptical of purchasing avehicle by myself.
From the moment I met Joshua Beitel he put me completely at ease.
He was so poliet and professional.
He took the time to explain ever feature and function of my 2017 KIA Soul.
I would recommend Joshua to anyone that is looking for someone they can trust when buying car here in Rockford IL.
Other Employees Tagged:
Josh was great to work with. He helped me find what I was looking for and was very polite. I would recommend anyone to shop here just ask for Josh.
Other Employees Tagged:
"My Go 2 Place"
This is the fourth auto we have purchased here and when the time comes we will make it five. Great experience and great people to deal with. All our needs were met and we were treated with respect in every aspect of this deal. I would difenitly recommend. This dealership to anyone looking for a great deal and a great buying experience.
"Joshua is the man who made it happen "
I had a wonderful experience working with Josh. He really listened to what I needed and made it happen. I was very pleased with the overall experience and walked away with a car that I was happy with. He went above and beyond to make everything work for me and I will definitely recommend him to anyone looking a car.
- Kierin Jackson-Ramos
Harvey Keller was incredibly helpful and patient. As a woman, many times looking at vehicles people try to jerk your leg and over charge you for things you don't need. Harvey made sure that I got exactly what I asked for and exactly what I needed.