Johnny Poole Jr. | Page 10

Professional. Attentive. Knowledgeable. Well organized. Respectful. Took time to be sure everything about the car was clean and running properly. Also made sure I understood how to operate all parts of the Respectful. Took time to be sure everything about the car was clean and running properly. Also made sure I understood how to operate all parts of the car and the functions necessary to driving my Outback. I live about 100 miles away and did all of the negotiations by phone. (Did the test drive at another dealer.) They show their inventory online so I knew they had what I wanted before I called. From start to finish the process was easy, thorough and smooth. This includes the process of paying for the car. There were no bad surprises when I went to pick up my car. Had never used this dealorship before but would definitely do it again. MEMP More

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My search was targeted on a Honda civic,around 2010 with moderate to low mileage for the teenage girls in the family.I checked out other dealers and private owners and was disappointed with their product,pr moderate to low mileage for the teenage girls in the family.I checked out other dealers and private owners and was disappointed with their product,promises and customer friendliness. I found Subaru of Kennesaw via the internet,who had a civic that matched my search criteria. Spoke with John Settineri,who was very nice and low pressure who invited myself and wife to come over and test drive car and shop around. We did go on a Saturday afternoon and found that John S. was busy with customer,but Johnny Poole met us immediately explained that John was busy but they were expecting us and that he would help us out. We test drove car,liked it,but were not ready to make a deal right there on the spot. Johnny was low pressure,said call any time when we make decision,they would make us happy. We went and looked at some other sub-par cars and dealers,and realized that we had found the nicest car and the best deal at Subaru of Kennesaw. I called that Monday,and fortunately they still had the car we wanted. So now we have a quality,safe car for the girls,the wife is happy and I am pleasantly surprised that there is a car dealership out there that actually cares about customer satisfaction. So thanks John.S ,Johnny ,Stephanie and Louis for a good car buying experience. By the way,I was not familiar with Subaru product before hand, but I do believe that I will be there soon for that new Tribeca!!!!! Thanks again. Jim. M. More

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I had always owned another make of car, and I had not I had always owned another make of car, and I had not bought a new car in over 10 years. Thus, I was stepping into uncharted territory for me and was I had always owned another make of car, and I had not bought a new car in over 10 years. Thus, I was stepping into uncharted territory for me and was dreading the whole process. So, I went to Subaru of Kennesaw with the thought that I would just test drive one and then come home. From the moment I shook hands with a greeting from John S. until the final handshake as a proud new owner of a Subaru, I was treated with the upmost courtesy from everyone at this dealership. I didn't feel pressured or stressed, and just so amazed at their attention to detail. They took the time to show me where every 'gizmo' was located and how to use it, thus I knew I was truly getting a better equipped car than I may have realized coming in off the street. They made me a believer in the quality of this car and the expertise of this dealership. More

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Ok, I don't ever write these things but here we go. I called multiple dealerships over the phone, and I know I was looking for a car that was hard to find. But with in a few mins these guys found my c I called multiple dealerships over the phone, and I know I was looking for a car that was hard to find. But with in a few mins these guys found my car.... now I'm not praising them for that because in my mind that's their job. What I'm praising them for is because I was over 500 miles away for work, and from emails, texts and phone calls in a matter of about 5 mins we came to an agreement on price and they were going to be on the way to pick up my new car for me. I was about 2 weeks away from coming home from working out of town. I drove my rental to them, they had the car ready do go when I got there, about another 15 mins of signing paper work and my sales man was taken me to drop off my rental car and I was heading home in my new car. The point to the story is these guys are one of the top people I've bought a car from, very painless process. Lance More

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My husband and I made a couple of trips to Subaru of Kennesaw to confirm that we wanted to buy a Subaru, and then to confirm which model suited us best. Charles Bayard was exceptional. He didn't push, Kennesaw to confirm that we wanted to buy a Subaru, and then to confirm which model suited us best. Charles Bayard was exceptional. He didn't push, but offered sound advice and information on both models that we drove, and on others that we were interested in. His attitude was friendly and professional, and so was everyone that we met there. Johnny Poole could not have been easier to work with on the contractural paperwork, and Louis Kaissieh was wonderful when we came to pick up our car. We think all of them went the second mile for us, and would have helped in any way that they could. It's obvious that this attitude is encouraged and rewarded, which makes this a very unusual dealership, and top notch. We have already recommended them to friends, and co-workers. . More

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I thoroughly enjoyed purchasing my vehicle at Subaru of Kennesaw. My great thanks to William and the team there for making it such an easy, effective and enjoyable experience. Thank you, Julie Kennesaw. My great thanks to William and the team there for making it such an easy, effective and enjoyable experience. Thank you, Julie More

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I found this Baja Truck on web site. I liked it and I found this Baja Truck on web site. I liked it and decided to check it out. My son-in -law was going by on Sunday and checked it out for me. I we I found this Baja Truck on web site. I liked it and decided to check it out. My son-in -law was going by on Sunday and checked it out for me. I went down on Tuesday bought it. I live about 200 miles form there and happy to say it did a great job across monteagel mountain. Betty Joyce Rigling Lawrenceburg,Tn 38469 More

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It was a pleasure working with Stephanie Frazier, Subaru of Kennesaw. She worked with us over emails and phone and had our car ready to go when we arrived! We purchased a BRZ and absolutley love it and real of Kennesaw. She worked with us over emails and phone and had our car ready to go when we arrived! We purchased a BRZ and absolutley love it and really enjoyed our experience at this facility. Everyone made us feel welcome and the finance department was excellent. Our paperwork was ready when we arrived so that we had only minimal time there. Also, Stephanie went over and above showing us all the "bells and whistles" on our new car! Thank you Subaru of Kennesaw! More

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Great experience. Both gentlemen helped me to feel very comfortable with my car purchase and my trade-in. I will be a life-long Subaru owner. comfortable with my car purchase and my trade-in. I will be a life-long Subaru owner. More

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Stephanie and Johnny were both friendly, relaxed and knowledgeable. This is our first Subaru and we are beyond satisfied with the car and the process of purchasing it. This is one of the few dealerships knowledgeable. This is our first Subaru and we are beyond satisfied with the car and the process of purchasing it. This is one of the few dealerships I visited in over a year of car searching where I did not feel the typical car salesperson push push and fakeness. These are real people just like you and me. More

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