Jon Higgins | Page 6

Toyota of Scranton responded

BIFFY7, Thank you for taking the time to share your experience! We’re glad to hear that you were treated well and that your vehicle service was completed to your satisfaction in a timely manner. We truly appreciate your business and look forward to serving you again at Toyota of Scranton. Safe travels! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

hughie97, Thank you so much for your wonderful review! We're thrilled to hear that our team was professional and courteous throughout your experience. It’s great to know that our service department provided helpful advice to keep your Highlander in top shape. We're excited for you to enjoy your dream car for many years to come! If you ever need anything, we’re here to help. Thanks again for choosing Toyota of Scranton! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

C.SMITH131, Thank you so much for your positive feedback! We're thrilled to hear that our service personnel provided you with informative and courteous assistance, and that your car was returned to you on time. We take pride in maintaining a clean and comfortable waiting area for our guests, so it's great to know you appreciated it. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! Best, Mary Jo Preno VP of Guest Experience Toyota of Scranton

Toyota of Scranton responded

JOSEPHSMITH6297, Thank you so much for sharing your experience! We're delighted to hear that Doug and our finance team made the process of purchasing your Tundra smooth and enjoyable. It's great to know that even after a long day, Doug provided the professional and friendly service we strive for. We're thrilled that this was the best and easiest car-buying experience you've had! Enjoy your Tundra, and we look forward to assisting you again in the future. Thanks for choosing Toyota of Scranton! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

JorgeH, Wow, thank you so much for your amazing review! We’re beyond thrilled to hear that you consider us the best dealership you've ever encountered and that your experiences with us have been wonderful. Your kind words mean the world to our team, and we truly appreciate your support. We’ll continue striving to provide 10-star service every time you visit. Looking forward to seeing you again! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

MARIELENA1026, Thank you so much for taking the time to leave us a review! We're thrilled to hear that your experience with us was efficient and smooth. Our team strives to provide seamless service, so it’s wonderful to know we hit the mark. If you need anything else or have any questions in the future, feel free to reach out. Thanks again for your feedback and for choosing Toyota of Scranton! Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

COLIN25, Thank you so much for your kind words! We’re delighted to hear that your experiences with Toyota of Scranton have consistently met your expectations and made you feel comfortable and cared for. It’s our goal to ensure that every aspect of your visit—whether it’s sales, finance, or service—is smooth and positive. Your trust and satisfaction mean a lot to us. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to continuing to serve you! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

RITA0506, Thank you for taking the time to share your positive experience with our Service Department! We are delighted to hear that our team was prompt and that you found our staff friendly and helpful. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

DEVANNEYTERESA, Thank you so much for your kind words! We're thrilled to hear that our service team made you feel welcomed and well-informed throughout your visit. We strive to provide each of our customers with a special experience, and it's great to know we succeeded with you. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

JAZMINEGONSAULS17, Thank you for taking the time to share your feedback with us. We’re glad to hear that you appreciated our customer service, as we strive to provide the best experience possible. However, we apologize for the long wait times you experienced. We understand how valuable your time is, and we’re currently working on improving our processes to make your visits as efficient as possible. Your feedback is important to us, and we hope to have the opportunity to serve you again with a quicker and more seamless experience. If you have any further concerns or suggestions, please don’t hesitate to reach out to us directly. Thank you for choosing Toyota of Scranton! Best regards, The Customer Experience Team Toyota of Scranton