Jon Higgins | Page 6

Toyota of Scranton responded

MARIELENA1026, Thank you so much for taking the time to leave us a review! We're thrilled to hear that your experience with us was efficient and smooth. Our team strives to provide seamless service, so it’s wonderful to know we hit the mark. If you need anything else or have any questions in the future, feel free to reach out. Thanks again for your feedback and for choosing Toyota of Scranton! Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

COLIN25, Thank you so much for your kind words! We’re delighted to hear that your experiences with Toyota of Scranton have consistently met your expectations and made you feel comfortable and cared for. It’s our goal to ensure that every aspect of your visit—whether it’s sales, finance, or service—is smooth and positive. Your trust and satisfaction mean a lot to us. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to continuing to serve you! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

RITA0506, Thank you for taking the time to share your positive experience with our Service Department! We are delighted to hear that our team was prompt and that you found our staff friendly and helpful. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

DEVANNEYTERESA, Thank you so much for your kind words! We're thrilled to hear that our service team made you feel welcomed and well-informed throughout your visit. We strive to provide each of our customers with a special experience, and it's great to know we succeeded with you. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

JAZMINEGONSAULS17, Thank you for taking the time to share your feedback with us. We’re glad to hear that you appreciated our customer service, as we strive to provide the best experience possible. However, we apologize for the long wait times you experienced. We understand how valuable your time is, and we’re currently working on improving our processes to make your visits as efficient as possible. Your feedback is important to us, and we hope to have the opportunity to serve you again with a quicker and more seamless experience. If you have any further concerns or suggestions, please don’t hesitate to reach out to us directly. Thank you for choosing Toyota of Scranton! Best regards, The Customer Experience Team Toyota of Scranton

Toyota of Scranton responded

JOYOUR, Thank you for your fantastic review! We're delighted to hear that our team at Toyota of Scranton could meet your needs and make things happen for you. Your happiness is our top priority, and we're thrilled to have earned your satisfaction. If there's anything more we can do for you in the future, please let us know. Safe driving! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

KEYSERRAYLEEPIER43, Thank you for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Doug and Richie were able to assist you and make the process of getting a car easier. Your appreciation means a lot to us. God bless you too, and we look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

GOLDENS1022, Thank you for taking the time to complete a review of your recent experience with our dealership. You mention several team members and we will make certain to pass along your comments. We are delighted to know you enjoy coming to our dealership and working with our team. We look forward to a long time friendship. Take care, The Toyota of Scranton Team

Toyota of Scranton responded

LLTEACH810, Thank you so much for your kind words and continued loyalty since 2019! We're thrilled to hear that you've consistently received excellent service at our dealership. Jonathan Higgins truly is a valuable member of our team, and we're glad he has made such a positive impression on you. We look forward to serving you for many more years to come! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

JILLMCGRADY, Thank you for sharing your positive experience with our service department! We're delighted to hear that John and the team were attentive to your concerns and provided timely service for your vehicle. Your feedback is greatly appreciated, and we look forward to assisting you again at Toyota of Scranton! Warm regards, Service Team Toyota of Scranton