John Boyer

Toyota of Scranton responded

PROGERS2, “Top notch” is quite a compliment! We’re happy you were met with friendly, helpful people from the moment you arrived and that you always knew what was happening with your vehicle. Getting the repair completed quickly is always a nice finishing touch. Thank you for taking the time to leave us five stars! With Gratitude, The Toyota of Scranton Team

Toyota of Scranton responded

CJONES85, We’re glad everything went smoothly and on time. We appreciate the kind words about our team and your patience while we wait for the replacement part to come in. Best Regards, The Toyota of Scranton Team

Toyota of Scranton responded

Ransomchuck, Thank you for bringing your concerns to our attention. We’re truly sorry to hear that you left your visit feeling that your experience was not handled with the respect and care you expected. We would appreciate the opportunity to learn more about what happened. Please feel free to reach out to us directly so we can better understand. Warm Regards, The Toyota of Scranton Team

Toyota of Scranton responded

PACC9697, It means a lot to know you can consistently count on efficient, thorough service from our team. We are glad each visit has been handled promptly and that you have always felt welcomed and treated with courtesy. Thank you for the A++ review! Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

LFERRY21, Thank you for the wonderful review! We're delighted to hear that you had an awesome customer service experience. Taking great care of your Toyota Tacoma is important to us, and we're grateful for the trust you place in our team. We appreciate your kind words and look forward to seeing you again soon. Safe travels until then! Take care, ~The Service Team Toyota of Scranton

Toyota of Scranton responded

Sheila91, Thank you so much for your incredible loyalty—it truly means the world to us! No matter where you are, knowing you would still choose Toyota of Scranton says everything about the trust you’ve placed in our team. We’re so glad our customer service and communication have made a lasting impression. That’s exactly what we strive for every day. We sincerely appreciate you and look forward to continuing to take great care of you whenever you need us! Warm regards, MJ Preno Vice President of Guest Experience

Toyota of Scranton responded

BEROGAN2002, Thank you for your feedback! We’re so glad to hear that your salesperson was friendly, informative, and communicated clearly throughout your experience. Providing excellent service and great communication is very important to us, and we’re happy to know the dealership met your expectations as well. We truly appreciate you choosing Toyota of Scranton and look forward to assisting you again in the future. Warm regards, MJ Preno Vice President of Guest Experience

Toyota of Scranton responded

MCR3040, Thank you for taking the time to share your experience! Even on our busiest days, it means a lot to know your visit still went smoothly. We’re glad you were able to enjoy the complimentary coffee and snacks in the café while you waited — it’s one of our favorite perks, too. We truly appreciate you choosing Toyota of Scranton and look forward to seeing you again soon! Warm regards, ~The Service Team Toyota of Scranton

Toyota of Scranton responded

NAJMA_KASHIF, Thank you so much for sharing your experience with us! We’re glad to hear you found our team polite, caring, and knowledgeable — and that your service was completed in a timely manner. We truly appreciate your feedback and look forward to assisting you again in the future. 😊 -Team Toyota of Scranton

Toyota of Scranton responded

YESILOVEGOD27, Thank you for the wonderful feedback! We're happy to hear you experienced professional, friendly service during your visit. Your kind words and well wishes mean a lot to our team. We look forward to serving you again! Warm regards, The Service Team Toyota of Scranton