

Jon Lacey
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
Dealership Experience
10 yrs, 5 mos
Industry Experience
19 yrs
726 Reviews
Write a Review727 Reviews of Jon Lacey
May 31, 2025
Colonial VW of Westborough always does a great job and provides a great service experience. They are very knowledgeable and enthusiastic about what they do which is appreciated. As always, thanks guy provides a great service experience. They are very knowledgeable and enthusiastic about what they do which is appreciated. As always, thanks guys More
Other Employees Tagged: Bill Fallon
May 27, 2025
colonial had my car complete with an oil change (& also a wash!) before i had even started my work day--they let me know it was complete and i could pick it up. very professional and personable. wash!) before i had even started my work day--they let me know it was complete and i could pick it up. very professional and personable. More
Other Employees Tagged: Bill Fallon, Dylan Begin
May 26, 2025
Great service and professional staff highly recommended. They always take good care of my vehicle. They always take good care of my vehicle. More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin, Mike Pender, Renato Lima
May 26, 2025
Jonathan handled my dilema with a very professional approach. He followed up and kept me informed as my repair progressed. I never had to e reach out for a status. He was great!!! approach. He followed up and kept me informed as my repair progressed. I never had to e reach out for a status. He was great!!! More
May 25, 2025
We finally detected the left rear tire sensor. I am watching for the next one! I am watching for the next one! More
Other Employees Tagged: Bill Fallon, Dylan Begin
May 23, 2025
The Service Department is excellent! Our family has purchased 2 Jettas (used) and one Passat (new) over the years and have always been happy with the service. Jon, Dylan, and Bill F are Our family has purchased 2 Jettas (used) and one Passat (new) over the years and have always been happy with the service. Jon, Dylan, and Bill F are all friendly, knowledgeable, and professional and explain the issue in a way that is easy to understand. I highly recommend the service department at Colonial Volkwagen of Westborough. More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin
May 23, 2025
The service experience was great as always! I would recommend anyone to have their service done there. I would recommend anyone to have their service done there. More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin
May 15, 2025
Always excellent service from Jon & Bill. F @ Colonial VW of Westboro I'm on my 4th VW from Pierre in sales @ Colonial VW of Westboro F @ Colonial VW of Westboro I'm on my 4th VW from Pierre in sales @ Colonial VW of Westboro More
Other Employees Tagged: Bill Fallon
May 09, 2025
I am very satisfied with the services of my vehicle at this dealership. The work was carried out quickly, efficiently and very thorough. this dealership. The work was carried out quickly, efficiently and very thorough. More
Other Employees Tagged: Bill Fallon, Dylan Begin
May 07, 2025
Excellent service, kept me in constant communication during the visit and was very accommodating to me during the visit and was very accommodating to me More
Other Employees Tagged: Bill Fallon, Dylan Begin




