Jon Lacey
Jon Lacey at Colonial Volkswagen of Westborough

Jon Lacey

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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5.0
726 Reviews

Dealership Experience

10 yrs, 5 mos

Industry Experience

19 yrs

5.0

726 Reviews

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727 Reviews of Jon Lacey

May 31, 2025

Dealership Rating
Employee Rating

Colonial VW of Westborough always does a great job and provides a great service experience. They are very knowledgeable and enthusiastic about what they do which is appreciated. As always, thanks guy More

by jimmy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon

May 27, 2025

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colonial had my car complete with an oil change (& also a wash!) before i had even started my work day--they let me know it was complete and i could pick it up. very professional and personable. More

by kepa418
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

May 26, 2025

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Great service and professional staff highly recommended. They always take good care of my vehicle. More

by bostonmagik
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Recommend Dealer
Yes

May 26, 2025

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Jonathan handled my dilema with a very professional approach. He followed up and kept me informed as my repair progressed. I never had to e reach out for a status. He was great!!! More

by CHRISBRADLEY29
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Recommend Dealer
Yes

May 25, 2025

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We finally detected the left rear tire sensor. I am watching for the next one! More

by GOLDMANN
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

May 23, 2025

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The Service Department is excellent! Our family has purchased 2 Jettas (used) and one Passat (new) over the years and have always been happy with the service. Jon, Dylan, and Bill F are More

by IMOLNAR1
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Recommend Dealer
Yes

May 23, 2025

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The service experience was great as always! I would recommend anyone to have their service done there. More

by Val1234
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Recommend Dealer
Yes

May 15, 2025

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Always excellent service from Jon & Bill. F @ Colonial VW of Westboro I'm on my 4th VW from Pierre in sales @ Colonial VW of Westboro More

by jsav1
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon

May 09, 2025

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I am very satisfied with the services of my vehicle at this dealership. The work was carried out quickly, efficiently and very thorough. More

by liapine
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

May 07, 2025

Dealership Rating
Employee Rating

Excellent service, kept me in constant communication during the visit and was very accommodating to me More

by rlmartin776
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

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