Jon Lacey
Jon Lacey at Colonial Volkswagen of Westborough

Jon Lacey

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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5.0
739 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

19 yrs, 2 mos

5.0

739 Reviews

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739 Reviews of Jon Lacey

July 05, 2025

Dealership Rating
Employee Rating

Dylan did everything he could to make thing right. He was fantastic. The drop off and pick up service was good. More

by EvanL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

June 30, 2025

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Great staff! Very professional and and informative. Pleasant experience! I especially like the video upload of work performed. More

by bmancini2
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Recommend Dealer
Yes

June 30, 2025

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Had a great experience at Colonial VW overall! Quality service repairing my broken A/C & despite my car being in the shop for almost a week, Jon was very transparent in communicating the progress More

by NIKKIBEE659
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

June 26, 2025

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Excellent experience. Quick, easy and hassle free. Would recommend to anyone looking to service their vehicle. More

by BGALLAGHER5
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Recommend Dealer
Yes

June 23, 2025

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Made the process simple and was able to have car maintained easily without any hassle. More

by CANOECREW4
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Recommend Dealer
Yes

June 19, 2025

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I have been coming here for over 20 yrs and everyone’s the best! Dylan, Bill, Bill, Shelby and Jon have always taken great care of me and my car(s). Kudos to all of them! More

by Jen Pettengill
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Recommend Dealer
Yes

Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin , Bill and Shelby

June 19, 2025

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Always great service at Colonial Volkswagen. Happy customer for over 20 years and 2 GTIs. More

by PNAVARRO84
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Recommend Dealer
Yes

June 15, 2025

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Colonial Volkswagen has a top notch service department that comes highly recommended by many VW owners. Always on time, honest and fair. Would not take my car anywhere else. More

by JOANNECFAGAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

June 11, 2025

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I exclusively use the Colonial VW Service Dept. Bill F, Dillon, and others are outstanding, offering solid advice and making the process go smoothly every time I see them. Owning my Atlas has been More

by Thomas Witzel
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

June 10, 2025

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Employee Rating

We have had a great relationship since 2012. 4 cars purchased in the family and great service over time. More

by JMOLNAR1
Sales Price Transparency
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Recommend Dealer
Yes
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