

Jon Lacey
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
Dealership Experience
10 yrs, 7 mos
Industry Experience
19 yrs, 2 mos
739 Reviews
Write a Review739 Reviews of Jon Lacey
July 05, 2025
Dylan did everything he could to make thing right. He was fantastic. The drop off and pick up service was good. He was fantastic. The drop off and pick up service was good. More
Other Employees Tagged: Bill Fallon, Dylan Begin
June 30, 2025
Had a great experience at Colonial VW overall! Quality service repairing my broken A/C & despite my car being in the shop for almost a week, Jon was very transparent in communicating the progress Quality service repairing my broken A/C & despite my car being in the shop for almost a week, Jon was very transparent in communicating the progress on my car. They also provided me with a loaner car eventually, which was a nice touch! More
Other Employees Tagged: Bill Fallon, Dylan Begin
June 26, 2025
Excellent experience. Quick, easy and hassle free. Would recommend to anyone looking to service their vehicle. Quick, easy and hassle free. Would recommend to anyone looking to service their vehicle. More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin, Mike Pender, Renato Lima
June 19, 2025
I have been coming here for over 20 yrs and everyone’s the best! Dylan, Bill, Bill, Shelby and Jon have always taken great care of me and my car(s). Kudos to all of them! the best! Dylan, Bill, Bill, Shelby and Jon have always taken great care of me and my car(s). Kudos to all of them! More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin , Bill and Shelby
June 15, 2025
Colonial Volkswagen has a top notch service department that comes highly recommended by many VW owners. Always on time, honest and fair. Would not take my car anywhere else. that comes highly recommended by many VW owners. Always on time, honest and fair. Would not take my car anywhere else. More
Other Employees Tagged: Bill Fallon, Dylan Begin
June 11, 2025
I exclusively use the Colonial VW Service Dept. Bill F, Dillon, and others are outstanding, offering solid advice and making the process go smoothly every time I see them. Owning my Atlas has been Bill F, Dillon, and others are outstanding, offering solid advice and making the process go smoothly every time I see them. Owning my Atlas has been a good experience with their help. More
Other Employees Tagged: Bill Fallon, Dylan Begin
June 10, 2025
We have had a great relationship since 2012. 4 cars purchased in the family and great service over time. 4 cars purchased in the family and great service over time. More
Other Employees Tagged: Bill Fallon, Dylan Begin, Mike Pender, Brendan Gallagher, Aamir Iqbal, Kevin Collins , ALL Service dept. personnel