Jon Lacey | Page 76
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
Dealership Experience
11 yrs, 5 mos
Industry Experience
20 yrs
830 Reviews
Write a Review830 Reviews of Jon Lacey
September 03, 2020
Colonial continues to impress me with their service and their ability to meet us where we need them to be. Scheduling our 30k check up was easy online, they called to keep us updated, and when I told their ability to meet us where we need them to be. Scheduling our 30k check up was easy online, they called to keep us updated, and when I told them we had a coupon, it wasn't a big discussion, just a - sure! Lastly we couldn't make it there by close, and without a peep they were happy to make sure we could pick up our car. Always a great experience and happy we found this team. More
Other Employees Tagged: Bill Fallon, Dylan Begin
August 29, 2020
Always great. I trust all the folks in service. Cars can get funky and tough to diagnose, but these guys will get it figured out. My car feels almost brand new. Thanks. get funky and tough to diagnose, but these guys will get it figured out. My car feels almost brand new. Thanks. More
Other Employees Tagged: Bill Fallon, Dylan Begin
August 26, 2020
Finest service staff I’ve ever dealt with. Clear, communicative, proactive. Always there to help in a pinch. This is a well run service department and a cheerful, customer service attitude. communicative, proactive. Always there to help in a pinch. This is a well run service department and a cheerful, customer service attitude. More
Other Employees Tagged: Bill Fallon, Dylan Begin
August 26, 2020
the area is clean, and there is hand sanitizer for guests. the job was fast and efficient even with a long line of cars waiting. guests. the job was fast and efficient even with a long line of cars waiting. More
Other Employees Tagged: Bill Fallon, Dylan Begin
August 22, 2020
Love this dealership and the friendly helpful personnel. I've been coming here almost 10 years and find the service excellent and the prices fair. Bill McGrath is my "Go-to Guy" and he and his team can alw I've been coming here almost 10 years and find the service excellent and the prices fair. Bill McGrath is my "Go-to Guy" and he and his team can always resolve any problems with my 2007 EOS (I still love that car). More
August 18, 2020
Jon in service was excellent. I had to have my passat towed in. Jon moved me up the wait list and solved my problem. Very professional and should be rewarded. I have never had a person at a dealership be towed in. Jon moved me up the wait list and solved my problem. Very professional and should be rewarded. I have never had a person at a dealership be so helpful. More
August 15, 2020
As always, work was done as promised, for the price I was told, in the time I was told. Helpful, honest, dependable people. Definitely a returning customer. told, in the time I was told. Helpful, honest, dependable people. Definitely a returning customer. More
Other Employees Tagged: Bill Fallon, Dylan Begin
August 14, 2020
Best dealership around Always friendly makes an extra effort to get your service done ASAP and fixed right the first time they have parts on hand for my repair effort to get your service done ASAP and fixed right the first time they have parts on hand for my repair More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin , Ky Bun, Michael Ledowsky, Len Crosscup
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