Jon Lacey | Page 16

The experience was above and beyond. I really appreciated the updates with video included. Thank you. I really appreciated the updates with video included. Thank you. More

by DAVIDCOTE1 Verified Customer Verified Customer

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The service and parts staff at this dealership do a great job! Thank you Bill and Jon (and Abbey!) job! Thank you Bill and Jon (and Abbey!) More

by PAIROLDI Verified Customer Verified Customer

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Always a pleasure to have my car serviced here. Great experience and amazing staff. Thanks Great experience and amazing staff. Thanks More

by contactparamjit Verified Customer Verified Customer

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Great experience! Jon was mostly who I worked with! The communication was great everyone was friendly! It was discovered my vehicle has an oil leak, which to my suspic Jon was mostly who I worked with! The communication was great everyone was friendly! It was discovered my vehicle has an oil leak, which to my suspicion has been going on for some time! Thank you for being upfront and clear. Only con was, I had a tire repaired, I know the repairs are a temporary deal but I barely made it off the lot. Also love how detailed the statement for services is! Will be back! More

by CC Verified Customer Verified Customer

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Very good experience. I appreciate the complimentary ride service when leaving my car for the day. I appreciate the complimentary ride service when leaving my car for the day. More

by june.scottboys Verified Customer Verified Customer

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Fantastic! All of the guys in the service department are extremely helpful and knowledgeable! Would definitely recommend them! All of the guys in the service department are extremely helpful and knowledgeable! Would definitely recommend them! More

by THECOMPUTERGUY1972 Verified Customer Verified Customer

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Great experience, service and welcome you can have in a dealership place. It is Colonial Volkswagen of Westborough. dealership place. It is Colonial Volkswagen of Westborough. More

by sleiman.elie Verified Customer Verified Customer

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My experience with the service advisors and Management depts have always been Fantastic. My salesman Marc never gave up on finding the right vehicle and continued to find the best option for me...Thanks C depts have always been Fantastic. My salesman Marc never gave up on finding the right vehicle and continued to find the best option for me...Thanks Colonial Volkswagen More

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Best communication experience I've ever had when working with a service center/mechanic. I appreciated being able to easily get in touch with the service department every time I had a question (via phone ca with a service center/mechanic. I appreciated being able to easily get in touch with the service department every time I had a question (via phone call or text) and all the updates I received while waiting for a repair part to arrive and then once the work was completed. Huge help to a stressful situation dealing with car repairs while 300 miles from home! More

by hms Verified Customer Verified Customer

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Colonial was able to fix a major issue that another dealer was unable to. They were very helpful in working with the other dealer to arrange towing, and also very much appreciated providing a rental wh dealer was unable to. They were very helpful in working with the other dealer to arrange towing, and also very much appreciated providing a rental while my vehicle was being worked on. The text updates were helpful. More

by ADAM.T.PAXSON Verified Customer Verified Customer

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