Jon Lacey | Page 17
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
Dealership Experience
11 yrs, 5 mos
Industry Experience
20 yrs
830 Reviews
Write a Review830 Reviews of Jon Lacey
December 09, 2024
I have written too many reviews for Colonial VW over the years. They all say pretty much the same thing. Have worked with Bill and Jonathan (my "go to" for 10 years) and have never been disapointed. They years. They all say pretty much the same thing. Have worked with Bill and Jonathan (my "go to" for 10 years) and have never been disapointed. They are top notch! More
Other Employees Tagged: Bill Fallon
December 09, 2024
I appreciated the text video updates directly from the mechanic, very informative. The service dept reached out twice with updates, which made me feel as if someone cared about making sure my car was bei mechanic, very informative. The service dept reached out twice with updates, which made me feel as if someone cared about making sure my car was being fixed. More
December 05, 2024
This is my fourth vehicle purchased from Colonial. I will never go to another dealership. I will never go to another dealership. More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin
December 01, 2024
They are great! Friendly staff and great-efficient work make it the place to be. Friendly staff and great-efficient work make it the place to be. More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Gina Martinez, Dylan Begin, Mike Pender , Brendan Gallagher, Renato Lima, Tara Magaw
November 28, 2024
The service was fine, the repair seems fine. The cost seems high for a VW. Trying to get a ride to or from is a bit tricky since my Mom doesn't drive anymore. The dealer worked with me and pro The cost seems high for a VW. Trying to get a ride to or from is a bit tricky since my Mom doesn't drive anymore. The dealer worked with me and provided a ride home. More
Other Employees Tagged: Bill Fallon, Dylan Begin
November 26, 2024
The service advisor was courteous and professional. The service was performed as described. When there was a delay in the return of the vehicle, the service advisor arranged for a ride to and back from The service was performed as described. When there was a delay in the return of the vehicle, the service advisor arranged for a ride to and back from home. More
Other Employees Tagged: Bill Fallon, Dylan Begin
November 18, 2024
This is the absolute BEST VW Service Department in all of New England hands down... no contest! New England hands down... no contest! More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin
November 15, 2024
Once I reached contact Jon, Kevin, and the team have been a great help and reassured me with frequent updates. a great help and reassured me with frequent updates. More
Other Employees Tagged: Bill Fallon , Kevin

